Customer reviews from Samsung US
Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Average customer rating
4.6
(495 Reviews)
Rating breakdown 495 reviews
5 Stars
393
4 Stars
68
3 Stars
9
2 Stars
4
1 Star
21
93%of customers recommend this product.
(
268 out of
289)
Customer Reviews for Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Customer Rating
5
The best
on August 9, 2023
Posted by: Arf1988
[This review was collected as part of a promotion.] Love, love ❤️ love the fridge. Better then any we have had before and so personal. Love putting on our family pictures.
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to organize
on September 2, 2023
Posted by: Lynn
from Florida
[This review was collected as part of a promotion.] Plenty of room for everything
Screen on door very useful
Screen on door very useful
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features.
on September 14, 2023
Posted by: GAJ1
[This review was collected as part of a promotion.] This replaces an LG and I like it so much better. The features are great. The automatic Re-fill water pitcher is just one of many.
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful water pitcher
on September 14, 2023
Posted by: Livelovelaugh
from Eugene, oregon
[This review was collected as part of a promotion.] I love it except I haven’t been able to connect it to my iPhone’s Wi-Fi
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic “Bespoke” new refrigerator!!!
on September 17, 2023
Posted by: Old fashioned Betty
from Texas
[This review was collected as part of a promotion.] Best purchase of a new frig we’ve ever made. We love everything about the “Bespoke” frig from 2sizes of ice cubes, the smart hub, good control over frig/freezer temps at a touch. Love…love this new frig of ours.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The family hub is great for a busy family.
on September 18, 2023
Posted by: Mikethemedic
from Wichita Falls Tx
[This review was collected as part of a promotion.] The family hub is better than I thought it would be.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great fridge
on September 18, 2023
Posted by: Gdjohnso
from Nashville
[This review was collected as part of a promotion.] Great fridge. We love the beverage center and it everything works perfectly. It's nice being able to watch YouTube cooking videos in the kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some features not as expeded
on September 18, 2023
Posted by: Patm
from Georgia
[This review was collected as part of a promotion.] Some what Pleased with my purchase. Alexa functions tend to be problematic.
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Chrystel, SEA Care, September 20, 2023
Hi there,
We understand the conditions you experienced with your refrigerator. Let's take care of the unit.
The link below will show you the steps to increase the effectiveness of the ice maker. For more details, please select the corresponding bullet points which affect its ice production.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
We recommend following this guide for some tips to organize your fridge and save space.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146310190, to help our team pull up your information.
Have a great day!
^Chrystel
We understand the conditions you experienced with your refrigerator. Let's take care of the unit.
The link below will show you the steps to increase the effectiveness of the ice maker. For more details, please select the corresponding bullet points which affect its ice production.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
We recommend following this guide for some tips to organize your fridge and save space.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146310190, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US