Customer reviews from Samsung US
Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Average customer rating
4.6
(495 Reviews)
Rating breakdown 495 reviews
5 Stars
393
4 Stars
68
3 Stars
9
2 Stars
4
1 Star
21
93%of customers recommend this product.
(
268 out of
289)
Customer Reviews for Samsung - Bespoke 29 Cu. Ft. 4-Door French Door Smart Refrigerator with Family Hub - Charcoal Glass/Stainless Steel
Customer Rating
5
love the fridge
on September 26, 2022
Posted by: Benjamingo
Gender:Male
[This review was collected as part of a promotion.] Best fridge I've ever had. Tons of space, love the in-door water pitcher, temperatures seem pretty uniform, great flexibility with the drawer, and it looks great. Love the family hub linked with alexa. Advanced/modern, sleek, tons of features, and it works great. Highly recommend.
Written by a customer while visiting The Insiders
Customer Rating
5
The best
on September 26, 2022
Posted by: Sweetp31
Gender:Female
[This review was collected as part of a promotion.] This is the beat refrigerator I've ever had. It is easy to clean and has plenty of storage. I enjoy playing my music on the refrigerator app while I cook and planning my next meals for the week. My favorite thing is the water filter and ice machine. I would highly recommend this Fantastic refrigerator
Written by a customer while visiting The Insiders
Customer Rating
5
A PEAK INSIDE THE FUTURE
on September 26, 2022
Posted by: Hmnagi
from Dearborn Heights
Gender:Female
[This review was collected as part of a promotion.] I have taken some time before writing this review. This is because I wanted to get the full feel and experience of the fridge. Well.. it's amazing. My two favorite things about this fridge is the Touchscreen fully functional kitchen assistant, and the mini fridge inside of a big fridge. This was a great experience,
Written by a customer while visiting The Insiders
Customer Rating
5
Sleek spacious and sophisticated
on October 5, 2022
Posted by: BuzzTravelers
from Cairo
Gender:Male
[This review was collected as part of a promotion.] We absolutely love this refrigerator. The fridge although it is the same dimensions as our old unit this one is layed out so much better and makes better use of the space and offers more shelf configurations so it has so much more room. Also we previously had a side by side and you couldn’t even fit a large pizza box in it, you could probably easily fit 20 large pizzas with no problem in this one. One feature we really like is the dual ice sizes. At first I was like why??? But the smaller cubes fit in some water bottles and kids cups so much better. Another feature we use and love is the family hub. My daughter sits at the kitchen island and eats her breakfast watching videos on the screen. When I’m home at night cooking dinner I usually listen to a pod cast or listen to pandora radio. Also we use the feature where you can sync the display to our Samsung tv in the living room and be watching the same thing at the same time. All in all we are really loving all the features the looks and the size of this refrigerator.
Written by a customer while visiting The Insiders
Customer Rating
4
Nice Features - Family Hub needs work
on October 6, 2022
Posted by: mccracm
from Phoenix, AZ
[This review was collected as part of a promotion.] I have been shopping the Samsung fridges for a few years and was hesitant because I didn't know if they would actually fit in my small kitchen. The measurements were too close for comfort. When I saw the Labor Day specials I decided to take the risk. GLAD I DID! The fridge itself is great and I love having the dual icemakers and beverage center as well as the dual open top left door to minimize opening the full door for often used items. The middle drawer is a great place for all the things we access often and I love that we can set a different temp there when needed. The only thing that is a bit off is Family Hub. We've had several times when it doesn't want to connect which has caused us to recreate shopping lists, then have to delete the dupes when it connects. The Smart Things app is not the greatest when it comes to being intuitive. The camera is interesting. The location of the camera means you can only really see a portion of the contents of the fridge. The other door actually obscures some of the view. The auto-identification of what is in the fridge is actually hilarious. I assumed it would use UPCs to identify, but it actually does an OCR to read labels. (The label needs to have the title facing toward the camera and unobstructed to work) It doesn't do a great job there, but not terrible. The funniest ones are when it tries to identify items that have no label - like produce. It apparently matches to stock images to identify, so we get things like celery identified as green onions. The fridge currently says I have applesauce, baby food, coke and bacon. None of which are actually in there. I assume the coke is referring to a bottle of Mt Dew, but the rest are a mystery to me. Other features like being able to pull up websites are great. We keep recipes on a family website, so it's helpful to just pull them up on the fridge. I also like being able to display artwork and photos, but I wish there was a little more capacity or the ability to remove stock ones that we don't want - maybe even a way to store images in a separate location that is accessible then pull them in as desired. All in all, I love the fridge. The Family Hub keeps me entertained, but may not be something others want to invest in if they were set on some of the wonky features.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best investment of ur life
on October 6, 2022
Posted by: Famoussas2010
Gender:Male
[This review was collected as part of a promotion.] It's best refrigerator I ever bought it does everything you can imagine from talking to it with Alexa set my camera views at front door with ring and set my thermostat. It has touchscreen hub that one stop shop to do everything you want it to do for u. When I'm at the store I can look inside with the app to see if I have eggs there so much you can do the things r endless from different types of ice and it's just amazing I went from having to ice to using ice for everything now cause it's something I can use it's the beverage center it does all your day to day stuff keeps my life better then ever. I saved money no more buying ice no more buying water bottles I use to have a water dispenser now I don't have to do that this device changed my life I'm so happy that everyone uses it kids love hub to play draw put pictures on fridge if my pets
Written by a customer while visiting The Insiders
Customer Rating
5
Bespoke refrigerator
on October 17, 2022
Posted by: Steve
from Walls MS
[This review was collected as part of a promotion.] First month works as expected, ice maker is nice feature to have as it makes cubes and ice bites at the same time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Kids love it
on October 18, 2022
Posted by: Mccaw11
from Colorado
[This review was collected as part of a promotion.] Great fridge and the kids love it. The water pitcher is an awesome addition.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US