Customer reviews from frigidaire.ca
Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft Slide-In Induction Range with Total Convection - Stainless Steel
Average customer rating
4.1
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
36
4 Stars
19
3 Stars
3
2 Stars
5
1 Star
6
83%of customers recommend this product.
(
55 out of
66)
Customer Reviews for Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft Slide-In Induction Range with Total Convection - Stainless Steel
Customer Rating
3
Reboot
on March 6, 2025
Posted by: dead stovetop
Have had the stove for about 8 months now. Have had to reboot the stove twice because the stove top wouldn't start.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 10, 2025
Hi there, thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with the appliance for a short period of time. We want to make sure that your concern is getting all the assistance you need. To properly address your concern, we have sent you an email. You may also reach out to us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Don't buy that
on November 24, 2025
Posted by: Moi même
I bought this induction range. I had so many problems that Frigidaire echange it. With the second unit, others problems occur. I'm not happy at all.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, November 26, 2025
Thank you for sharing your experience. We sincerely apologize for the challenges you’ve encountered with your 30" Induction Range and for the frustration caused by needing a replacement unit. We understand how disappointing it can be when a product does not meet expectations, especially after multiple attempts to resolve the issues.
We would like the opportunity to work with you directly to address any ongoing concerns and ensure that your range is functioning properly. Please contact our customer care team at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
We would like the opportunity to work with you directly to address any ongoing concerns and ensure that your range is functioning properly. Please contact our customer care team at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Save yourself the frustration!!
on January 20, 2026
Posted by: Jen1982
OMG the frustration I have with this range is so upsetting and disappointing. At that price you don't expect it to have the design and technical flaws like it has. The slightest movement of your pan will disconnect the connection and shut the elements off. As well any other object or splash on the stove top will also shut the connection and turn everything off. I thought I had a sauce cooking and only realized after 30 min that the whole thing shut down due to a small splash! This range has made cooking a nightmare...
I wholeheartedly regret this purchase :(
I wholeheartedly regret this purchase :(
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, January 21, 2026
Thank you for sharing your experience. We understand how frustrating it can be when a cooking appliance does not perform as expected.
Please note that this range uses pan-detection and safety sensors that require consistent contact and a dry cooking surface to operate properly. If a pan is moved, lifted, or not properly centered, the element may automatically shut off. Additionally, moisture, spills, or objects on the cooktop surface can interfere with the sensors and cause the unit to deactivate as a safety precaution.
To help prevent interruptions during cooking, ensure cookware remains centered on the element and keep the cooktop surface clean and dry. During longer cooking times, it may be helpful to periodically confirm that the element remains active.
If the issue persists despite these steps, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist. - Jessica
Please note that this range uses pan-detection and safety sensors that require consistent contact and a dry cooking surface to operate properly. If a pan is moved, lifted, or not properly centered, the element may automatically shut off. Additionally, moisture, spills, or objects on the cooktop surface can interfere with the sensors and cause the unit to deactivate as a safety precaution.
To help prevent interruptions during cooking, ensure cookware remains centered on the element and keep the cooktop surface clean and dry. During longer cooking times, it may be helpful to periodically confirm that the element remains active.
If the issue persists despite these steps, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great range I love it.
on March 3, 2025
Posted by: Judycal
I bought this range a couple of months ago and love all the features it has.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Lots of great features.
on January 8, 2025
Posted by: burbidge lodging
Bought this stove about a month ago and has lots of features especially the oven. The glass top is great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Wish for knobs
on January 9, 2025
Posted by: New stove for Christmas
I wish I’d gotten a model that has knob controls instead of touch panel for the stove top. The writing on the oven knobs isn’t as dark as/ easy to see as I’d like. I miss having a warming drawer. Best features are that the “burner” areas are large and still work with a smaller pan. The true convection is a DREAM!! I cooked a turkey, ham, and cabbage rolls all at the same time. I would have liked a flat rack instead of a basket indent for the air fryer basket for times I don’t use the air fryer feature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Really enjoying our new range so far!
on January 11, 2025
Posted by: BurlBoh
The range looks so sleek and contemporary, we're loving the induction cook top. We've had it since just after Christmas. Still learning how to use all the convection oven features, but banana breads have never been better and cripsy chicken wings with the air fry feature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features and love the look
on January 12, 2025
Posted by: Happy Baker67
Love the induction top so easy to keep clean and heats up quick. The oven size is large. Nice to have the extension rack and air fry basket rack. Nice to have all the cooking options available, enjoying the steam roast and steam bake. It has been a bit of a learning curve but easy to use after you understand how. My only complaint would be the cook timer as it needs to be pushed again after you set the time, I often forget and it will just cancel itself.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca