Customer reviews from frigidaire.ca
Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft Slide-In Induction Range with Total Convection - Stainless Steel
Average customer rating
4.1
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
37
4 Stars
19
3 Stars
4
2 Stars
5
1 Star
6
84%of customers recommend this product.
(
57 out of
68)
Customer Reviews for Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft Slide-In Induction Range with Total Convection - Stainless Steel
Customer Rating
2
Don't bother if you are not born of limitless patience
on December 8, 2025
Posted by: Hate this stove
Touch surface is garbage. What is so hard about putting knob controls on an appliance!!!!!!! #######!!! $!$!$!_&#-#. One little splash of water or splatter of grease and you can't control the cook top. For the live of God!!!!!!!!!! Put knobs on your crappy appliances!!!!!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, December 10, 2025
Hi there. Thank you for sharing your feedback. We sincerely regret the frustration you’ve experienced with the touch controls on your cooktop. Your feedback regarding the preference for knob controls is valuable, and we will share it with our product development team for consideration in future designs.
If you’d like assistance with tips for using and maintaining the touch controls, our Customer Care team is happy to help. You can reach us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
We appreciate your feedback and hope we can help improve your experience with your appliance.
Best Regards,
Ruth
If you’d like assistance with tips for using and maintaining the touch controls, our Customer Care team is happy to help. You can reach us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
We appreciate your feedback and hope we can help improve your experience with your appliance.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Don't buy that
on November 24, 2025
Posted by: Moi même
I bought this induction range. I had so many problems that Frigidaire echange it. With the second unit, others problems occur. I'm not happy at all.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, November 26, 2025
Thank you for sharing your experience. We sincerely apologize for the challenges you’ve encountered with your 30" Induction Range and for the frustration caused by needing a replacement unit. We understand how disappointing it can be when a product does not meet expectations, especially after multiple attempts to resolve the issues.
We would like the opportunity to work with you directly to address any ongoing concerns and ensure that your range is functioning properly. Please contact our customer care team at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
We would like the opportunity to work with you directly to address any ongoing concerns and ensure that your range is functioning properly. Please contact our customer care team at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
flaws in design overwhelm otherwise great oven
on October 22, 2025
Posted by: jhrcdn_2
Updating my own review of this oven--terrible design trumps tech...
I like Frigidaire. I have had many Frigidaire appliances, and this is the first one I've gotten rid of in less than a year. I couldn't even sell it, because the flaws make it essentially unusable.
It's really a shame. The oven is large and great; the actual induction technology superb. But though the design is pretty, it inhibits cooking. That's a very big flaw and it finally drove me nuts.
It's really a shame. The oven is large and great; the actual induction technology superb. But though the design is pretty, it inhibits cooking. That's a very big flaw and it finally drove me nuts.
First, the touch screen turns off if the slightest bit of moisture lands on it. As in a drop of moisture, or a slightly damp hand. When I cook, I'm constantly washing my hands. Moist hands should not stop your range from working.
Secondly, the touch screen takes up way too much space on the cooktop. I literally could not fit three pans on the cooktop. Insane. If you don't "stay behind the line" the range doesn't work.
Finally, the whole thing needed to be rebooted (literally turned off and on again) just to maintain the timer, of all things. The cooking display (with the timers) started to fail, and only a reboot fixed it. Cutting power to a range is not something I've ever needed to do before, and I hope I won't have to again.
This is unacceptable in a "professional" range with a high price. I feel really quite cheated by Frigidaire on this range. I've gotten rid of the thing and won't buy another Frigidaire again.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, October 27, 2025
Hi Jhrcdn_2! Thank you for taking the time to update your review and share such detailed feedback. First, I want to sincerely apologize that your experience with this range did not meet the high standards you’ve come to expect from Frigidaire. I completely understand your frustration, especially as a longtime Frigidaire customer when a product’s design and functionality don’t align with your needs in the kitchen.
We appreciate your acknowledgment of the induction technology and the oven’s size, but we also recognize that the touch screen issues, spacing limitations, and need for rebooting are significant concerns. Your point about moisture affecting the touch screen and the challenge of using multiple pans simultaneously is particularly helpful; this is the type of feedback that we share directly with our design and engineering teams to help improve future models.
While I understand you’ve already moved on from this range, we genuinely regret the inconvenience it caused and your resulting disappointment. If you’d like, our Customer Support team (1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET) is available to discuss your experience further and explore if any solutions or alternatives could help address your concerns.
Thank you again for your honesty and for being a loyal Frigidaire customer. Your insights are invaluable in helping us create better products, and we’re truly sorry that this range fell short of your expectations. - Maico
We appreciate your acknowledgment of the induction technology and the oven’s size, but we also recognize that the touch screen issues, spacing limitations, and need for rebooting are significant concerns. Your point about moisture affecting the touch screen and the challenge of using multiple pans simultaneously is particularly helpful; this is the type of feedback that we share directly with our design and engineering teams to help improve future models.
While I understand you’ve already moved on from this range, we genuinely regret the inconvenience it caused and your resulting disappointment. If you’d like, our Customer Support team (1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET) is available to discuss your experience further and explore if any solutions or alternatives could help address your concerns.
Thank you again for your honesty and for being a loyal Frigidaire customer. Your insights are invaluable in helping us create better products, and we’re truly sorry that this range fell short of your expectations. - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Sleek and works well!
on April 30, 2025
Posted by: cookzwithoilz
Very happy with this purchase, works as intended and has made cooking more of a joy.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Amazing features
on April 30, 2025
Posted by: Shireen15
I just got it and life the features of air fry, steam bake and confection baking/ roast. It does not need to pre-heat!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Best cooking ever
on April 21, 2025
Posted by: DinaG
First time with induction
Best cooking ever and I’ve had gas and electric in the past
Even heat and easy cleanup
Love the air fryer option
Best cooking ever and I’ve had gas and electric in the past
Even heat and easy cleanup
Love the air fryer option
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, April 22, 2025
Hi, DinaG!
Thank you so much for your kind words! We're thrilled to hear you're enjoying your new induction range and the air fryer option—it's great to know it's been your best cooking experience yet. 😊
If you ever have any questions or need support, please don’t hesitate to reach out. You can connect with us via Live Chat at frigidaire.ca or give us a call at 1 (800) 265-8352, Monday through Friday from 8:30 AM to 8:00 PM EST. We’ll be happy to dive right in and help!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you so much for your kind words! We're thrilled to hear you're enjoying your new induction range and the air fryer option—it's great to know it's been your best cooking experience yet. 😊
If you ever have any questions or need support, please don’t hesitate to reach out. You can connect with us via Live Chat at frigidaire.ca or give us a call at 1 (800) 265-8352, Monday through Friday from 8:30 AM to 8:00 PM EST. We’ll be happy to dive right in and help!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Sleek and practical design
on April 17, 2025
Posted by: Gavin
Once you get patience to wait for the temperature buttons to activate on the induction stovetop, it's very good. The boost function is scary fast boiling. Have found it all easy to use.
The vertical stove display requires you to bend down to read, but you get used to it.
The vertical stove display requires you to bend down to read, but you get used to it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Very impressive. Almost perfect. Just a couple small nitpicks.
on March 28, 2025
Posted by: RemBrent
Great stove. Great cooktop. Sharp looks. Lots of pluses only a couple minor things.
Pros:
Cooktop is pretty great. I’ve used induction before (my mother swears by hers) and the cooktop has not disappointed yet. Not only wicked fast heat up compared to our old electric glasstop, but I actually feel more in control then I ever did on traditional electric stovetops. Temp changes feel instant and responsive. I thought I would feel limited without the knob and all the “infinite” temp control, but that was an illusion. I feel great with the 1-9 levels plus power boil. A dealbreaker for my wife was the “caulking ring” around most modern stove tops that seems to collect crumbs and resists easy cleaning. This is one of the few models we with a full, edge-to-edge glass top (left to right). I was skeptical of her demand at first, but I am a believer now; it does make cleaning it much easier.
Cooktop is pretty great. I’ve used induction before (my mother swears by hers) and the cooktop has not disappointed yet. Not only wicked fast heat up compared to our old electric glasstop, but I actually feel more in control then I ever did on traditional electric stovetops. Temp changes feel instant and responsive. I thought I would feel limited without the knob and all the “infinite” temp control, but that was an illusion. I feel great with the 1-9 levels plus power boil. A dealbreaker for my wife was the “caulking ring” around most modern stove tops that seems to collect crumbs and resists easy cleaning. This is one of the few models we with a full, edge-to-edge glass top (left to right). I was skeptical of her demand at first, but I am a believer now; it does make cleaning it much easier.
Oven heats up much faster then our old one. Only used it a bit so far, and have not taken advantage of the air fry yet, but pleased so far. The dual timers are handy and convenient to activate.
Looks great. Stainless finish is great. Love the pro feeling of the straight oven door handle (nicer than the cheaper feeling swooped handles on other brands). Glass top looks extra sharp. Tip: use 1:1 water & vinegar spray solution to clean the streaks. You’ll thank me later.
Cons:
None of these are dealbreakers for us, but you may feel otherwise.
Stovetop controls are not as responsive as I would like. I think this is purposeful to reduce the possibility of mistakes, but you need to hold your finger in place to register 1-2 seconds for each button push. Just a bit annoying.
Stovetop controls take up the bottom 1/5 of the stovetop. In theory, not an issue, but the problem comes when you want to place something… anything, on that space, even when it’s turned off and locked. The stove will start beeping at you, warning that there is something on the control surface. If you absentmindedly set things on your stovetop while working in the kitchen, it gets annoying fast. Requires habit retraining.
The oven controls are… kinda odd. Dual knobs look nice, but they don’t feel very reactive. You need to select the mode with the left knob, and the temperature with the right. The temp knob changes the digital display by 25deg increments, and as your turning it, it seems to take more turning then is intuitive. Just feels like the digital display and the analog knob are not quite in sync. Then, there is no start button. You just quit turning the knob when the temperature on the screen is what you want… then wait. After a second or two it will beep and start preheating. I’d personally rather have a start button to begin preheating.
BUT if you happen to spin the temp knob all the way around to the “off” position again suddenly the display will say “- - -“ and it won’t let you select a temperature anymore. The temp knob literally won’t work. You have to turn the oven “off” and “on” again on the left knob and restart the temp selection. It’s an odd user interface choice that doesn’t really make sense imo, but it’s pretty easy to avoid.
The other thing I don’t like about the oven controls is the screen is obscured by an overhang if you are standing within a foot or two of the oven (I’m 5’11”) so I have to hunch over and/or lean back to see the temperature when setting it. Just another annoying design choice that could have been thought out better.
But otherwise, it’s been a welcome upgrade in our home. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca