Customer reviews from frigidaire.ca
Frigidaire - Professional 6.2 Cu. Ft Slide-In Induction Range with Total Convection - Stainless Steel
Average customer rating
4.1
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
36
4 Stars
19
3 Stars
2
2 Stars
5
1 Star
6
83%of customers recommend this product.
(
54 out of
65)
Customer Reviews for Frigidaire - Professional 6.2 Cu. Ft Slide-In Induction Range with Total Convection - Stainless Steel
Customer Rating
2
The digital touch screen limits cooktop work space - be aware!
on January 7, 2025
Posted by: Angelique
I don't believe that you can truly review a product until you have used it for a while and I have been using this product for 5 months and wish now that I had made a different choice. This is a high quality product - no question and the convection oven is fantastic. I previously had a gas appliance and I'm very happy to switch to induction, but I am just so frustrated with the induction cooktop because of the digital touch feature. This was new to me so you don't know what you don't know and I should have chosen a model with the buttons on the front vs the digital touch feature on the top. This digital touch reduces your cooktop work space VERY significantly. You cannot have any pots overlap the line or the whole unit shuts down. Tonight I tried to cook with three reasonably sized pots and pans and just managed to cook my meal but every time my frying pan shifted a bit in front of the line, the whole unit shuts down. If your fingers are slightly wet, the digital display won't work. And if you are using the stove top and want to pull a cookie sheet out to do a quick stir and rest it on the front third of the cooktop - it screams at you and shuts down. For reference, my previous stove was a Frigidaire Professional Gas stove that I had for 18 years and I loved it so much that I wanted the same one again with induction. I would recommend this product but just choose a model with the knobs on the front.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Yhano, Online Outreach Specialist, January 8, 2025
Thank you for sharing your feedback. We’re glad you’re enjoying the convection oven and overall quality, but we’re sorry to hear about the challenges with the digital touch feature. To optimize your experience, ensure cookware is centered within the marked cooking zones and matches their size, as overlapping or improper placement may trigger the safety shut-off. Keep the control area clean and dry, as moisture can affect responsiveness, and avoid placing items like cookie sheets on the controls while cooking. When stirring or shifting cookware, try to keep pots within their zones to prevent disruptions. If you have further concerns or need assistance, please connect with us via Live Chat or call us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EDT. We appreciate your feedback and hope these tips improve your experience!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
flaws in design overwhelm otherwise great oven
on October 22, 2025
Posted by: jhrcdn_2
Updating my own review of this oven--terrible design trumps tech...
I like Frigidaire. I have had many Frigidaire appliances, and this is the first one I've gotten rid of in less than a year. I couldn't even sell it, because the flaws make it essentially unusable.
It's really a shame. The oven is large and great; the actual induction technology superb. But though the design is pretty, it inhibits cooking. That's a very big flaw and it finally drove me nuts.
It's really a shame. The oven is large and great; the actual induction technology superb. But though the design is pretty, it inhibits cooking. That's a very big flaw and it finally drove me nuts.
First, the touch screen turns off if the slightest bit of moisture lands on it. As in a drop of moisture, or a slightly damp hand. When I cook, I'm constantly washing my hands. Moist hands should not stop your range from working.
Secondly, the touch screen takes up way too much space on the cooktop. I literally could not fit three pans on the cooktop. Insane. If you don't "stay behind the line" the range doesn't work.
Finally, the whole thing needed to be rebooted (literally turned off and on again) just to maintain the timer, of all things. The cooking display (with the timers) started to fail, and only a reboot fixed it. Cutting power to a range is not something I've ever needed to do before, and I hope I won't have to again.
This is unacceptable in a "professional" range with a high price. I feel really quite cheated by Frigidaire on this range. I've gotten rid of the thing and won't buy another Frigidaire again.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, October 27, 2025
Hi Jhrcdn_2! Thank you for taking the time to update your review and share such detailed feedback. First, I want to sincerely apologize that your experience with this range did not meet the high standards you’ve come to expect from Frigidaire. I completely understand your frustration, especially as a longtime Frigidaire customer when a product’s design and functionality don’t align with your needs in the kitchen.
We appreciate your acknowledgment of the induction technology and the oven’s size, but we also recognize that the touch screen issues, spacing limitations, and need for rebooting are significant concerns. Your point about moisture affecting the touch screen and the challenge of using multiple pans simultaneously is particularly helpful; this is the type of feedback that we share directly with our design and engineering teams to help improve future models.
While I understand you’ve already moved on from this range, we genuinely regret the inconvenience it caused and your resulting disappointment. If you’d like, our Customer Support team (1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET) is available to discuss your experience further and explore if any solutions or alternatives could help address your concerns.
Thank you again for your honesty and for being a loyal Frigidaire customer. Your insights are invaluable in helping us create better products, and we’re truly sorry that this range fell short of your expectations. - Maico
We appreciate your acknowledgment of the induction technology and the oven’s size, but we also recognize that the touch screen issues, spacing limitations, and need for rebooting are significant concerns. Your point about moisture affecting the touch screen and the challenge of using multiple pans simultaneously is particularly helpful; this is the type of feedback that we share directly with our design and engineering teams to help improve future models.
While I understand you’ve already moved on from this range, we genuinely regret the inconvenience it caused and your resulting disappointment. If you’d like, our Customer Support team (1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET) is available to discuss your experience further and explore if any solutions or alternatives could help address your concerns.
Thank you again for your honesty and for being a loyal Frigidaire customer. Your insights are invaluable in helping us create better products, and we’re truly sorry that this range fell short of your expectations. - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great range I love it.
on March 3, 2025
Posted by: Judycal
I bought this range a couple of months ago and love all the features it has.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Glitchy
on December 7, 2024
Posted by: Ness
This is my second model. I ended up returning the first one (extreme lag, it would randomly shut off). After doing a lot of research, I settled on this one again. It was mostly okay. The stove top clicks in one section when you press on it, but it works. This past week, the oven panel started to lag like the last one. I attempt to put on the timer, but its not responding as it should. I go to use it this morning and now the child lock will not come off due to this problem. Ill have to "reset" it by pulling the breaker and cutting power off to it. I don't believe I should have to do this to my stove/oven to make it work.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Yhano, Online Outreach Specialist, December 10, 2024
Thank you for reaching out and sharing your experience. We are sorry to know about your experience. Resetting the appliance by cutting power at the breaker is a normal troubleshooting step for resolving some issues. However, if you notice that you need to do this too often, we encourage you to connect with us for further assistance. You can reach us via Live Chat or by calling 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8 p.m. EDT. We will be happy to assist you and address your concerns.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Lots of great features.
on January 8, 2025
Posted by: burbidge lodging
Bought this stove about a month ago and has lots of features especially the oven. The glass top is great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Wish for knobs
on January 9, 2025
Posted by: New stove for Christmas
I wish I’d gotten a model that has knob controls instead of touch panel for the stove top. The writing on the oven knobs isn’t as dark as/ easy to see as I’d like. I miss having a warming drawer. Best features are that the “burner” areas are large and still work with a smaller pan. The true convection is a DREAM!! I cooked a turkey, ham, and cabbage rolls all at the same time. I would have liked a flat rack instead of a basket indent for the air fryer basket for times I don’t use the air fryer feature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Really enjoying our new range so far!
on January 11, 2025
Posted by: BurlBoh
The range looks so sleek and contemporary, we're loving the induction cook top. We've had it since just after Christmas. Still learning how to use all the convection oven features, but banana breads have never been better and cripsy chicken wings with the air fry feature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features and love the look
on January 12, 2025
Posted by: Happy Baker67
Love the induction top so easy to keep clean and heats up quick. The oven size is large. Nice to have the extension rack and air fry basket rack. Nice to have all the cooking options available, enjoying the steam roast and steam bake. It has been a bit of a learning curve but easy to use after you understand how. My only complaint would be the cook timer as it needs to be pushed again after you set the time, I often forget and it will just cancel itself.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca