Customer reviews from frigidaire.ca
Frigidaire - Professional 6.2 Cu. Ft Slide-In Induction Range with Total Convection - Stainless Steel
Average customer rating
4.3
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
32
4 Stars
19
3 Stars
2
2 Stars
2
1 Star
3
89%of customers recommend this product.
(
50 out of
56)
Customer Reviews for Frigidaire - Professional 6.2 Cu. Ft Slide-In Induction Range with Total Convection - Stainless Steel
Customer Rating
5
Great range I love it.
on March 3, 2025
Posted by: Judycal
I bought this range a couple of months ago and love all the features it has.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Glitchy
on December 7, 2024
Posted by: Ness
This is my second model. I ended up returning the first one (extreme lag, it would randomly shut off). After doing a lot of research, I settled on this one again. It was mostly okay. The stove top clicks in one section when you press on it, but it works. This past week, the oven panel started to lag like the last one. I attempt to put on the timer, but its not responding as it should. I go to use it this morning and now the child lock will not come off due to this problem. Ill have to "reset" it by pulling the breaker and cutting power off to it. I don't believe I should have to do this to my stove/oven to make it work.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Yhano, Online Outreach Specialist, December 10, 2024
Thank you for reaching out and sharing your experience. We are sorry to know about your experience. Resetting the appliance by cutting power at the breaker is a normal troubleshooting step for resolving some issues. However, if you notice that you need to do this too often, we encourage you to connect with us for further assistance. You can reach us via Live Chat or by calling 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8 p.m. EDT. We will be happy to assist you and address your concerns.
Written by a customer while visiting frigidaire.ca
Customer Rating
2
The digital touch screen limits cooktop work space - be aware!
on January 7, 2025
Posted by: Angelique
I don't believe that you can truly review a product until you have used it for a while and I have been using this product for 5 months and wish now that I had made a different choice. This is a high quality product - no question and the convection oven is fantastic. I previously had a gas appliance and I'm very happy to switch to induction, but I am just so frustrated with the induction cooktop because of the digital touch feature. This was new to me so you don't know what you don't know and I should have chosen a model with the buttons on the front vs the digital touch feature on the top. This digital touch reduces your cooktop work space VERY significantly. You cannot have any pots overlap the line or the whole unit shuts down. Tonight I tried to cook with three reasonably sized pots and pans and just managed to cook my meal but every time my frying pan shifted a bit in front of the line, the whole unit shuts down. If your fingers are slightly wet, the digital display won't work. And if you are using the stove top and want to pull a cookie sheet out to do a quick stir and rest it on the front third of the cooktop - it screams at you and shuts down. For reference, my previous stove was a Frigidaire Professional Gas stove that I had for 18 years and I loved it so much that I wanted the same one again with induction. I would recommend this product but just choose a model with the knobs on the front.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Yhano, Online Outreach Specialist, January 8, 2025
Thank you for sharing your feedback. We’re glad you’re enjoying the convection oven and overall quality, but we’re sorry to hear about the challenges with the digital touch feature. To optimize your experience, ensure cookware is centered within the marked cooking zones and matches their size, as overlapping or improper placement may trigger the safety shut-off. Keep the control area clean and dry, as moisture can affect responsiveness, and avoid placing items like cookie sheets on the controls while cooking. When stirring or shifting cookware, try to keep pots within their zones to prevent disruptions. If you have further concerns or need assistance, please connect with us via Live Chat or call us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EDT. We appreciate your feedback and hope these tips improve your experience!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Lots of great features.
on January 8, 2025
Posted by: burbidge lodging
Bought this stove about a month ago and has lots of features especially the oven. The glass top is great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Wish for knobs
on January 9, 2025
Posted by: New stove for Christmas
I wish I’d gotten a model that has knob controls instead of touch panel for the stove top. The writing on the oven knobs isn’t as dark as/ easy to see as I’d like. I miss having a warming drawer. Best features are that the “burner” areas are large and still work with a smaller pan. The true convection is a DREAM!! I cooked a turkey, ham, and cabbage rolls all at the same time. I would have liked a flat rack instead of a basket indent for the air fryer basket for times I don’t use the air fryer feature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Really enjoying our new range so far!
on January 11, 2025
Posted by: BurlBoh
The range looks so sleek and contemporary, we're loving the induction cook top. We've had it since just after Christmas. Still learning how to use all the convection oven features, but banana breads have never been better and cripsy chicken wings with the air fry feature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features and love the look
on January 12, 2025
Posted by: Happy Baker67
Love the induction top so easy to keep clean and heats up quick. The oven size is large. Nice to have the extension rack and air fry basket rack. Nice to have all the cooking options available, enjoying the steam roast and steam bake. It has been a bit of a learning curve but easy to use after you understand how. My only complaint would be the cook timer as it needs to be pushed again after you set the time, I often forget and it will just cancel itself.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Great oven, good stovetop marred by quality issues
on January 18, 2025
Posted by: JPFD
The oven is fantastic. The stovetop isn’t super reliable, I’ve had to reset it by turning off our breakers. I’m concerned I’ll need warranty service soon enough. The auto off feature is sometimes annoying as you may move a pot of the heat for a moment and then move it back but have to turn the stove back on and set the temperature controls again.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, January 20, 2025
Hello there. We appreciate your taking the time to provide feedback and and we're sorry to hear that you believe your unit requires early servicing. We want you to know that you matter to us as a customer, and we are going to do our best to assist you. If a technician is needed to diagnose your unit, please connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca