Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Built-In Microwave - Black
Average customer rating
4.6
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
35
4 Stars
12
3 Stars
3
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Built-In Microwave - Black
Customer Rating
4
Not Expensive
on November 4, 2025
Posted by: Superbee440
[This review was collected as part of a promotion.] Affordable and does a good job. Touch panel is very responsive.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, November 4, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you for your 4-star rating and kind feedback! We’re so pleased to hear that you find your appliance affordable and that the touch panel is working well for you.
Your comments mean a lot to us, and we’re glad the product is meeting your expectations. If there’s ever anything we can do to make your experience even better, please don’t hesitate to let us know — we’d love the opportunity to earn that fifth star next time!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you for your 4-star rating and kind feedback! We’re so pleased to hear that you find your appliance affordable and that the touch panel is working well for you.
Your comments mean a lot to us, and we’re glad the product is meeting your expectations. If there’s ever anything we can do to make your experience even better, please don’t hesitate to let us know — we’d love the opportunity to earn that fifth star next time!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
3
It's what its suppose to be
on October 31, 2025
Posted by: BobS10
[This review was collected as part of a promotion.] I researched pretty hard to replace an worn out GE microwave oven. This fit and had the right price point. To date, it functions as described
Response from frigidaire.comBy Chris, Online Outreach Specialist, November 3, 2025
Thank you for sharing your experience! We’re glad the microwave met your expectations in both fit and price and that it’s functioning as described. Your feedback is greatly appreciated. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice microwave
on October 31, 2025
Posted by: Ed4snma
[This review was collected as part of a promotion.] This is our first fridgidare and have had GE.
A nice unit. Easy to understand a d cooks and repeats very well
A nice unit. Easy to understand a d cooks and repeats very well
Response from frigidaire.comBy John, Online Outreach Specialist, October 31, 2025
Hi, Ed4snma. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
30 plus years and counting!
on October 22, 2025
Posted by: Mike7273
[This review was collected as part of a promotion.] I’ve been using Frigidaire Products for over 30 years and have had only one problem during that time and even then it was how Frigidaire took care of it that made me want to continue to by their products from then on! Another one hit out of the park!
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 24, 2025
Thank you so much for your loyalty and for sharing your experience, Mike7273! We’re thrilled to hear that Frigidaire has consistently met your expectations over the past 30 years and that our service has made a lasting impression. It’s wonderful to know that your latest Frigidaire product is another hit!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good microwave
on October 6, 2025
Posted by: Roady2001
[This review was collected as part of a promotion.] Not so bad of microwave. Does what it’s supposed to do. Heat food quick.
Response from frigidaire.comBy Chris, Online Outreach Specialist, October 6, 2025
Thanks for your honest feedback! We’re glad to hear the microwave is doing a good job heating your food quickly.
If you have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
If you have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
The prefect microwave!
on October 5, 2025
Posted by: rparker
[This review was collected as part of a promotion.] This microwave is fantastic and has all the features I hope for:
- Mute (for no beeps or sound)
- Add 30 seconds button to start right away
- Press the numbers to select a time (without first pressing a "set run time" button)
- Powerful, heats food evenly
- Mute (for no beeps or sound)
- Add 30 seconds button to start right away
- Press the numbers to select a time (without first pressing a "set run time" button)
- Powerful, heats food evenly
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 7, 2025
We’re so glad to hear you’re enjoying your microwave and that it has all the features you were hoping for! If you ever need assistance or have questions about your appliance, our Customer Care Team is available via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great microwave fits my cabinet fantastic looking stainless steel trim
on September 21, 2025
Posted by: DavidJ1000
[This review was collected as part of a promotion.] This replaced a GE microwave it fits our cabinet, this Frigidaire is much nicer and bigger and just fits in the tight cabinet space.
The stainless steel trim looks fantastic and the air vents are smartly designed so you don't get ugly slots in the trim like other brands. Congratulations Frigidaire.
If it breaks my review reverts to a lower number but for now it's fantastic, more power than the last microwave, and intelligently designed.
I was looking at Panasonic but there is interfere with Wi-Fi a known issue and you have to push more buttons to make it work. Because of the smaller cabinet I had very few options, and I don't want a microwave that has convection heating built-in because people are used to microwaves for example put a piece of paper over the food to prevents ladder, and a convection that catches on fire so everybody that uses microwaves with conduction needs to be trained to be careful.
If I want convection heating in the microwave I'll buy a special ceramic microwave dish or pan, but I think those have hot spots that can damage the microwave if not careful so why bother keep it simple.
Some of the downside stainless steel is always prone to fingerprints evenly the door gets fingerprints but that's my family, the touch buttons are sometimes difficult you have to press for the soft part of your finger although that's true of most touch buttons I press a number and after a 1/2 second delay the microwave starts for that many minutes no need to press start, that's something some manufactures can fix with programmang to make life more convenient but don't (Panasonic). I actually liked the delay because I don't want to be near the microwave when it pulses on I don't want to be near a turn on burst of radiation .. there are two things that protect you with a microwave, how far away you are from the microwave and the metal Faraday cage. In those food in the door and there's a small leaks the Faraday cage doesn't protect you, but the inverse square law always just step back.
The trim kit is expensive but not price gouge expensive considering all the venting is designed in and as mentioned looks fantastic, its not as flush as others but it's absolutely perfectly fine. I could get a countertop microwave for much lower cost, but built-in is what I am lucky enough to have.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good
on September 10, 2025
Posted by: gbg7
[This review was collected as part of a promotion.] It is a good appliance, the only detail is that I have to get used to unlock the door after every use. That is something we never have before in microwaves.
Written by a customer while visiting frigidaire.com