Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Built-In Microwave - Black
Average customer rating
4.5
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
38
4 Stars
15
3 Stars
4
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Built-In Microwave - Black
Customer Rating
4
New but not all that different
on September 16, 2026
Posted by: JDM80
[This review was collected as part of a promotion.] The new microwave is still the same ol technology. One thing I absolutely do not enjoy is the automatic “lock” after cooking. That could be an option rather than a requirement.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 18, 2026
Thank you for taking the time to share your detailed feedback. We appreciate you giving your new microwave a try and taking the time to share your experience with its features and functionality.
We understand your frustration with the automatic lock after cooking and appreciate your suggestion that this feature be optional rather than required. Feedback like yours is valuable, and we’ll be sure to share your comments with the appropriate teams for consideration as we continue to improve the user experience.
Thank you for choosing this appliance and for sharing your honest feedback. We truly appreciate your input and hope you continue to enjoy your new microwave. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We understand your frustration with the automatic lock after cooking and appreciate your suggestion that this feature be optional rather than required. Feedback like yours is valuable, and we’ll be sure to share your comments with the appropriate teams for consideration as we continue to improve the user experience.
Thank you for choosing this appliance and for sharing your honest feedback. We truly appreciate your input and hope you continue to enjoy your new microwave. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very pleased
on September 12, 2026
Posted by: MaryEMc
[This review was collected as part of a promotion.] Looks great, works very well.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 15, 2026
Hi MaryEMc, thank you for taking the time to share your feedback! We’re delighted to hear that your Frigidaire built-in microwave looks great and works very well. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
For any questions or assistance with your microwave or its features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your microwave or its features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works great!
on September 6, 2026
Posted by: DC2Deb
[This review was collected as part of a promotion.] We don't use the microwave for anything fancy, just heating leftovers and steaming vegetables. It was affordable and works great.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 8, 2026
Hello DC2Deb, thank you for sharing your experience! We’re happy to hear that your Frigidaire microwave is working great and meeting your everyday needs.
It’s wonderful to know that you found it affordable and that it performs well for heating leftovers and steaming vegetables. We appreciate you choosing Frigidaire and hope your microwave continues to serve you reliably for years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
- Maico
It’s wonderful to know that you found it affordable and that it performs well for heating leftovers and steaming vegetables. We appreciate you choosing Frigidaire and hope your microwave continues to serve you reliably for years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid Microwave
on August 31, 2026
Posted by: ColdPocket78
[This review was collected as part of a promotion.] It’s a decently cheap, working Microwave. What else could you want?
It’s roughly 400 dollars, which is more expensive than most countertop microwaves, but is way cheaper than any high tech microwave. Even for that price, it offers a solid build quality. The buttons feel responsive, the button to open the door is very springy. The outside doesn’t feel like cheap plastic, it’s a decently microwave. The microwave is also pretty big length-wise on the inside, so you can fit more things in there. I would recommend this product to someone else.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 1, 2026
Hi ColdPocket78!
Thank you for taking the time to share such detailed feedback! We’re delighted to hear that you’re pleased with your Frigidaire microwave’s quality, responsive controls, spacious interior, and overall performance. We truly appreciate your recommendation!
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share such detailed feedback! We’re delighted to hear that you’re pleased with your Frigidaire microwave’s quality, responsive controls, spacious interior, and overall performance. We truly appreciate your recommendation!
If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
LisaK
on August 30, 2026
Posted by: LisaMK
[This review was collected as part of a promotion.] Works great. Don’t like how it goes into lock mode after each use. Other than that happy with the unit
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 31, 2026
Hello LisaMK!
Thank you for taking the time to share your feedback about your Frigidaire 1.6 Cu. Ft. Built-In Microwave, model FMBS2227BB! We’re glad to hear that your microwave is working great and that you’re happy with your purchase overall.
We also appreciate you sharing your feedback regarding the lock mode after each use. We understand how this may be inconvenient when you’re ready to use the microwave again, and we’ll be sure to take your comments into consideration.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire! We hope you continue to enjoy the reliable performance of your microwave.! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 1.6 Cu. Ft. Built-In Microwave, model FMBS2227BB! We’re glad to hear that your microwave is working great and that you’re happy with your purchase overall.
We also appreciate you sharing your feedback regarding the lock mode after each use. We understand how this may be inconvenient when you’re ready to use the microwave again, and we’ll be sure to take your comments into consideration.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire! We hope you continue to enjoy the reliable performance of your microwave.! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works as expected
on August 10, 2026
Posted by: Rick Hay
[This review was collected as part of a promotion.] This into came with our new build. So far it has been working as expect.
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 11, 2026
Hello Rick Hay!
Thank you for taking the time to share your feedback about your Frigidaire 1.6 Cu. Ft. Built-In Microwave (Model FMBS2227BB)!We’re pleased to hear that your microwave has been working as expected and that you’re enjoying its performance in your new home. We truly appreciate you choosing Frigidaire and taking the time to share your experience with us.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We hope your new microwave continues to provide reliable and convenient performance for many years to come!
~Sam
Thank you for taking the time to share your feedback about your Frigidaire 1.6 Cu. Ft. Built-In Microwave (Model FMBS2227BB)!We’re pleased to hear that your microwave has been working as expected and that you’re enjoying its performance in your new home. We truly appreciate you choosing Frigidaire and taking the time to share your experience with us.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We hope your new microwave continues to provide reliable and convenient performance for many years to come!
~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Frigidaire
on August 3, 2026
Posted by: Stove microwave
[This review was collected as part of a promotion.] I can appreciate these appliances I have with your models. I like them very much.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 7, 2026
Hi there. Thank you for your kind feedback! We’re happy to hear you’re enjoying your Frigidaire appliances and appreciate the quality and performance of our models. Your satisfaction means a lot to us, and we’re grateful that you’ve chosen Frigidaire for your home.
We hope your appliances continue to serve you well for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We hope your appliances continue to serve you well for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great microwave
on July 16, 2026
Posted by: Emi Lou
[This review was collected as part of a promotion.] Love the lock feature to stop little ones! Works great
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 20, 2026
Hi Emi Lou!
Thank you for taking the time to engage with us and for sharing your wonderful feedback. We're delighted to hear that you're enjoying your microwave and that the lock feature provides added peace of mind for your little ones. It's great to know the appliance is working well and meeting your needs.
Your kind words are truly appreciated, and we're grateful you chose Frigidaire. If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to engage with us and for sharing your wonderful feedback. We're delighted to hear that you're enjoying your microwave and that the lock feature provides added peace of mind for your little ones. It's great to know the appliance is working well and meeting your needs.
Your kind words are truly appreciated, and we're grateful you chose Frigidaire. If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com