Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Built-In Microwave - Black
Average customer rating
4.6
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
45
4 Stars
15
3 Stars
4
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Built-In Microwave - Black
Customer Rating
5
Great refrigerator!
on November 3, 2026
Posted by: Brightone
[This review was collected as part of a promotion.] This is a great unit that produces lots of ice in two separate bins!
Response from frigidaire.comBy John, Online Outreach Specialist, November 3, 2026
Hello, Brightone.
Thank you for taking the time to share your feedback and for providing such a high rating. We truly appreciate your support and are delighted to hear that you are happy and satisfied with your appliance. Welcome to the Frigidaire family! It’s always wonderful to know that our products are meeting our customers’ expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8 p.m. EST. We’ll be happy to assist you.
-John
Thank you for taking the time to share your feedback and for providing such a high rating. We truly appreciate your support and are delighted to hear that you are happy and satisfied with your appliance. Welcome to the Frigidaire family! It’s always wonderful to know that our products are meeting our customers’ expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8 p.m. EST. We’ll be happy to assist you.
-John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fabulous Microwave!
on October 20, 2026
Posted by: JillyF
[This review was collected as part of a promotion.] When I need to replace a broken appliance I always choose either a Grigidaire or Frigidaire Gallery. They’re made better and last longer. My new microwave is beautiful, works really well and features are touch-sensitive so it’s easy to program!
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 21, 2026
Hi JillyF,
We’re thrilled to hear you’re loving your new Frigidaire microwave! It’s wonderful to know you appreciate its beautiful design, reliable performance, and convenient touch-sensitive controls that make programming easy. We truly appreciate your continued trust in Frigidaire and Frigidaire Gallery when choosing appliances for your home. Thank you for your loyalty and for sharing your experience with us!
For questions or assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help.
-Rox
We’re thrilled to hear you’re loving your new Frigidaire microwave! It’s wonderful to know you appreciate its beautiful design, reliable performance, and convenient touch-sensitive controls that make programming easy. We truly appreciate your continued trust in Frigidaire and Frigidaire Gallery when choosing appliances for your home. Thank you for your loyalty and for sharing your experience with us!
For questions or assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great working, sleek style.
on October 10, 2026
Posted by: Kelsey R
[This review was collected as part of a promotion.] The look of the black appliances really give my kitchen the perfect finish. They are functioning great so far so hoping they last us a long time!
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 13, 2026
Good day, Kelsey R! Thank you for sharing your wonderful feedback! We're delighted to hear that your Frigidaire appliances are functioning well and that their sleek black finish gives your kitchen the perfect look. It's wonderful to know that you're happy with both the style and performance of your appliances. We appreciate your trust in Frigidaire and hope your appliances continue to serve you well for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good Appliance
on October 6, 2026
Posted by: El Supremo
[This review was collected as part of a promotion.] Great looks and quality
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 9, 2026
Hi there, El Supremo! Thank you for sharing your feedback! We’re delighted to hear that you’re pleased with the great looks and quality of your Frigidaire appliance. Your satisfaction means a lot to us, and we truly appreciate you choosing Frigidaire. We hope you continue to enjoy your appliance for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Towers over the previous Panasonic
on October 4, 2026
Posted by: mark1949
[This review was collected as part of a promotion.] The one year old Panasonic went by the street with a free sign the day I bought this Frigidaire, along with the Pana's manual. The wife and I could never figure out the clock setting nor the door lock. My final attempt was to unplug it every time. I set the time on the Frigidaire in the store and did the door lock/unlock too without the manual. I was sold.
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 7, 2026
Hi, mark1949! Thank you for sharing your experience! We're thrilled to hear that your Frigidaire Built-In Microwave has been such a positive upgrade. It's wonderful to know that the intuitive controls made it easy to set the clock and operate features like the door lock right from the start. We strive to design appliances that are simple, convenient, and user-friendly, and we're delighted that your new microwave is delivering exactly that. Thank you for choosing Frigidaire and for sharing this great comparison with your previous appliance.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We appreciate your feedback and hope you continue to enjoy the convenience and performance of your microwave for years to come. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We appreciate your feedback and hope you continue to enjoy the convenience and performance of your microwave for years to come. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Style
on September 29, 2026
Posted by: Leco
[This review was collected as part of a promotion.] Compatible unit to our older discontinued microwave.
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 1, 2026
Hi, Leco! Thank you for sharing your feedback! We're pleased to hear that your new Frigidaire built-in microwave was a compatible replacement for your older discontinued model. It's great to know that the transition was seamless and that the unit fits well with your existing setup. We appreciate your continued trust in Frigidaire and are honored to remain a part of your kitchen for years to come.
If you ever need assistance or have questions about your appliance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.-8:00 p.m. EST. We're always happy to help and support your appliance needs. -Angel
If you ever need assistance or have questions about your appliance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.-8:00 p.m. EST. We're always happy to help and support your appliance needs. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wow
on September 23, 2026
Posted by: ATPP
[This review was collected as part of a promotion.] This microwave has all the bells and whistles!
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 23, 2026
Dear our valued customer,
Thank you for the great feedback! We’re thrilled to hear that you’re enjoying all the features your new microwave has to offer. We appreciate you choosing Frigidaire and hope you continue loving it!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for the great feedback! We’re thrilled to hear that you’re enjoying all the features your new microwave has to offer. We appreciate you choosing Frigidaire and hope you continue loving it!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
New but not all that different
on September 16, 2026
Posted by: JDM80
[This review was collected as part of a promotion.] The new microwave is still the same ol technology. One thing I absolutely do not enjoy is the automatic “lock” after cooking. That could be an option rather than a requirement.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 18, 2026
Thank you for taking the time to share your detailed feedback. We appreciate you giving your new microwave a try and taking the time to share your experience with its features and functionality.
We understand your frustration with the automatic lock after cooking and appreciate your suggestion that this feature be optional rather than required. Feedback like yours is valuable, and we’ll be sure to share your comments with the appropriate teams for consideration as we continue to improve the user experience.
Thank you for choosing this appliance and for sharing your honest feedback. We truly appreciate your input and hope you continue to enjoy your new microwave. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We understand your frustration with the automatic lock after cooking and appreciate your suggestion that this feature be optional rather than required. Feedback like yours is valuable, and we’ll be sure to share your comments with the appropriate teams for consideration as we continue to improve the user experience.
Thank you for choosing this appliance and for sharing your honest feedback. We truly appreciate your input and hope you continue to enjoy your new microwave. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com