Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Built-In Microwave - Black
Average customer rating
4.6
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
35
4 Stars
12
3 Stars
3
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Built-In Microwave - Black
Customer Rating
5
Affordable and easy to install
on February 24, 2026
Posted by: Zenmu
[This review was collected as part of a promotion.] Replaced broken microwave with this model. Fit perfectly and was easy to install.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 24, 2026
Hello Zenmu!
Thank you for sharing your experience with your Frigidaire 1.6 Cu. Ft. Built-In Microwave (model FMBS2227BB). We’re glad to hear that it fit perfectly and was easy to install, making it a smooth replacement for your previous microwave.
Your feedback helps us continue to provide convenient and reliable appliances. We truly appreciate your support and hope your microwave continues to serve you well for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience with your Frigidaire 1.6 Cu. Ft. Built-In Microwave (model FMBS2227BB). We’re glad to hear that it fit perfectly and was easy to install, making it a smooth replacement for your previous microwave.
Your feedback helps us continue to provide convenient and reliable appliances. We truly appreciate your support and hope your microwave continues to serve you well for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sleek Microwave
on February 18, 2026
Posted by: jleigh3
[This review was collected as part of a promotion.] Love the look and style. Works as intended!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 20, 2026
Hi there. Thank you for your feedback!
We’re delighted to hear that you love the look and style of your appliance and that it’s working as intended. It’s always great to know our products are meeting our customers’ expectations.
We appreciate you taking the time to share your experience and hope you continue to enjoy your appliance for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re delighted to hear that you love the look and style of your appliance and that it’s working as intended. It’s always great to know our products are meeting our customers’ expectations.
We appreciate you taking the time to share your experience and hope you continue to enjoy your appliance for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Microwave
on February 10, 2026
Posted by: PollyLikeThePocketDoll
[This review was collected as part of a promotion.] Works great -- the lock can be a bit to get used to!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 11, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your Frigidaire appliance works great. We appreciate your note about the lock feature — it can take a little time to get used to, but we’re happy it’s providing the added security and functionality.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 9, 2026
Posted by: Odysseygirl
[This review was collected as part of a promotion.] Love my new microwave. It's easy to use and just the right size for my kitchen.
Response from frigidaire.comBy John, Online Outreach Specialist, February 9, 2026
Hello, Odysseygirl. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product
on January 30, 2026
Posted by: Tmac737
[This review was collected as part of a promotion.] This has been a great product. It took me awhile to figure out how to turn off the child lock after the cook timer went off. After I figured it out, I have loved the product.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 2, 2026
Thank you for taking the time to share your experience with your refrigerator. We’re delighted to hear that, now that you’ve figured out how to turn off the child lock after the cook timer, you’re enjoying your product and finding it valuable in your daily cooking. It’s always rewarding to know our appliances are helping make life easier and more convenient in the kitchen.
If you ever have questions about your appliance, want tips on using additional features, or need any assistance, our Customer Care team is always available to help. You can connect with us through Live Chat at www.frigidaire.com or call us at 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We sincerely appreciate your feedback and are thrilled to know your Frigidaire product is providing a positive cooking experience. Our goal is to ensure your appliance continues to perform reliably and enhance your kitchen experience. - Maria
If you ever have questions about your appliance, want tips on using additional features, or need any assistance, our Customer Care team is always available to help. You can connect with us through Live Chat at www.frigidaire.com or call us at 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We sincerely appreciate your feedback and are thrilled to know your Frigidaire product is providing a positive cooking experience. Our goal is to ensure your appliance continues to perform reliably and enhance your kitchen experience. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
As expected
on January 12, 2026
Posted by: J33p3r
[This review was collected as part of a promotion.] We were replacing another Frigidaire appliance and the install on this one was super easy. Everything works great and we’re happy with the performance.
Response from frigidaire.comBy John, Online Outreach Specialist, January 12, 2026
Hello, J33p3r. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 5, 2026
Posted by: Granbury
[This review was collected as part of a promotion.] Great products
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 3, 2026
Posted by: Binny35667
[This review was collected as part of a promotion.] Looks smart in the kitchen. Only annoying thing is the child lock so it’s a two step process to open door each time
Written by a customer while visiting frigidaire.com