Customer reviews from frigidaire.com
Frigidaire - 1.6 Cu. Ft. Built-In Microwave - Black
Average customer rating
4.6
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
35
4 Stars
12
3 Stars
3
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Built-In Microwave - Black
Customer Rating
4
on April 24, 2026
Posted by: Badmoefo
[This review was collected as part of a promotion.] I don’t like the fact that it it locks
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 27, 2026
Hi there. Thank you for your feedback.
We’re sorry to hear the locking feature isn’t to your preference. We understand that ease of access is important, and your comments will be shared with our product team for consideration.
If you need help adjusting settings or have questions about how the lock functions, we’re here to help.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
We’re sorry to hear the locking feature isn’t to your preference. We understand that ease of access is important, and your comments will be shared with our product team for consideration.
If you need help adjusting settings or have questions about how the lock functions, we’re here to help.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 4, 2026
Posted by: Nice Micro
[This review was collected as part of a promotion.] This microwave was standar in our new home and it seems to be fine. It has nice features and is easy to use.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 7, 2026
Thank you for sharing your feedback. We’re glad to hear that your 1.6 Cu. Ft. Built-In Microwave is performing well and is easy to use.
It’s great that you’re finding the features useful, and we appreciate you taking the time to share your positive experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great that you’re finding the features useful, and we appreciate you taking the time to share your positive experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 2, 2026
Posted by: black bart 2
[This review was collected as part of a promotion.] I have had the microwave oven for about a month and it performs as advertised.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 2, 2026
Hello black bart 2!
Thank you for sharing your feedback on your Frigidaire 1.6 Cu. Ft. Built-In Microwave! We’re glad to hear that your Frigidaire 1.6 Cu. Ft. Built-In Microwave has been performing as advertised during your first month of use. It’s great to know that it is meeting your expectations and delivering reliable performance. We truly appreciate you taking the time to share your experience.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire 1.6 Cu. Ft. Built-In Microwave! We’re glad to hear that your Frigidaire 1.6 Cu. Ft. Built-In Microwave has been performing as advertised during your first month of use. It’s great to know that it is meeting your expectations and delivering reliable performance. We truly appreciate you taking the time to share your experience.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on March 27, 2026
Posted by: LASS1979
[This review was collected as part of a promotion.] The fit and look was what we wanted to replace our broken one. Ease of use without too many bells and whistles.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 31, 2026
Thank you for sharing your experience with your 1.6 Cu. Ft. Built-In Microwave. We’re glad to hear that it fits your space perfectly, looks great, and offers the simplicity and ease of use you were looking for. Your feedback is greatly appreciated! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Microwave
on March 14, 2026
Posted by: Tiffers6633
[This review was collected as part of a promotion.] We're loving our new microwave! It cooks food quickly and efficiently. It does cook a bit hot, so monitoring is key to prevent explosions. The unlocking mechanism took some getting used to, but overall, it's been a great addition to our kitchen.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 17, 2026
Hi Tiffers6633, thank you for sharing your feedback! We’re so glad to hear you’re loving your new microwave and that it’s cooking quickly and efficiently for you. It’s great to know it’s been a positive addition to your kitchen. We also appreciate your note about the higher heat performance and the door mechanism—those are helpful insights for getting the best experience with your unit.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Built‑In Microwave with Helpful Features
on March 6, 2026
Posted by: Mlak
[This review was collected as part of a promotion.] The 1.6 Cu. Ft. Built‑In Microwave is a reliable, efficient appliance that heats food evenly and fits well into our kitchen layout. One feature we particularly appreciate is its sensor cooking, which automatically adjusts time and power for consistently well‑heated meals. A solid choice for everyday use.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 9, 2026
Hi Mlak,
Thank you for sharing your feedback! We’re glad to hear that your 1.6 Cu. Ft. Built-In Microwave has been a reliable and efficient addition to your kitchen. It’s great to know that it fits well in your layout and heats food evenly, and we’re especially happy that the sensor cooking feature is helping deliver consistently well-heated meals.
We appreciate you choosing Frigidaire and for recommending it as a solid choice for everyday use. If you ever have any questions or need assistance, please feel free to connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET.
— Reed
Thank you for sharing your feedback! We’re glad to hear that your 1.6 Cu. Ft. Built-In Microwave has been a reliable and efficient addition to your kitchen. It’s great to know that it fits well in your layout and heats food evenly, and we’re especially happy that the sensor cooking feature is helping deliver consistently well-heated meals.
We appreciate you choosing Frigidaire and for recommending it as a solid choice for everyday use. If you ever have any questions or need assistance, please feel free to connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect replacement for other microwave
on March 5, 2026
Posted by: Charlie Guitar
[This review was collected as part of a promotion.] We bought this unit to replace a built in unit that failed. It’s perfect, looks nice, has the right features.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 9, 2026
Hello Charlie Guitar, thank you for sharing your feedback! We’re glad to hear that your new unit has been a perfect replacement, looks great, and offers all the features you were looking for. It’s wonderful to know it’s meeting your needs so well!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 25, 2026
Posted by: Penny VansCoy
[This review was collected as part of a promotion.] We are very pleased with our new microwave I like the white inside easy to clean
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 26, 2026
Hi, Penny VansCoy! Thank you for your review! We’re delighted to hear that you are very pleased with your new built-in microwave and that you appreciate the white interior design, which is made to help make cleaning more convenient. It’s wonderful to know it’s been a great addition to your kitchen. If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. -Angel
Written by a customer while visiting frigidaire.com