Customer reviews from frigidaire.ca
Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.2
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
28
4 Stars
7
3 Stars
1
2 Stars
4
1 Star
3
79%of customers recommend this product.
(
34 out of
43)
Customer Reviews for Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
Well built
on May 6, 2025
Posted by: nikospapa28
Well built, nicely appointed. It replaced our previous Frigidaire stove that was 20 years old and still going strong. I can't say enough about this brand.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, May 7, 2025
Thank you so much for your kind words, nikospapa28! It’s fantastic to hear that you’ve had such a long-lasting experience with your previous Frigidaire stove, and we’re thrilled that your new electric range is living up to your expectations. We take pride in building appliances that stand the test of time, and it’s great to know that you’ve been able to enjoy that with Frigidaire for over 20 years! We truly appreciate your continued trust in our brand, and we’re confident that your new range will serve you just as well for years to come.
If you ever need assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever need assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Stove is a fire hazard!
on December 17, 2025
Posted by: Jack437
We have had this oven for a few years but it is very dangerous. There should be locking knobs to prevent accidentally turning the stove on when leaned against. We had a casserole dish blow up in a million pieces when the element was accidentally turned on. Good thing we were home! It’s a real fire hazard!!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, December 22, 2025
Hi Jack437, thank you for bringing this to our attention and for sharing your experience. We’re very sorry to hear about what happened and understand how concerning and frightening that situation must have been. Your safety is extremely important to us, and feedback like this is taken seriously.
We’d like the opportunity to review this further and see how we can assist. Please reach out to us via live chat by visiting Frigidaire.ca, or call us at 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. Our team will be glad to help and discuss this with you in more detail. - Reed
We’d like the opportunity to review this further and see how we can assist. Please reach out to us via live chat by visiting Frigidaire.ca, or call us at 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. Our team will be glad to help and discuss this with you in more detail. - Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Brand New and Timer is Glitchy
on December 31, 2025
Posted by: Niks
First we had a nightmare experience with our brand new 36" French Door fridge and now the timer on the oven is all glitchy and the touch screen for it is defective. The biggest regret I have with my entire new build and new kitchen is going with Fridgedaire appliances. Brand new and both are immediately defective. Absolutely unimpressed and will definitely be sharing our appliance nightmare experiences and disuading anyone from purchasing any fridgidaire appliance. We had fridgidaire in the past and had little issues so this is absolutely a huge disappointment to have spent so much money on poor quality appliances.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, January 5, 2026
Thank you for reaching out and sharing your experience. We sincerely apologize for the frustration and disappointment you’ve encountered with your new Frigidaire appliances. We understand how upsetting it is to face issues with multiple appliances, especially in a new build, and we truly want to help resolve these problems as quickly as possible.
To ensure we can review your account and provide the best possible assistance, we encourage you to reach out to our support team. You can connect with us through Live Chat at Frigidaire.com, or by calling 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will work with you to address the defective oven touch screen and timer, as well as any concerns with your refrigerator.
We appreciate your patience and want to help restore your confidence in Frigidaire appliances. — Maria
To ensure we can review your account and provide the best possible assistance, we encourage you to reach out to our support team. You can connect with us through Live Chat at Frigidaire.com, or by calling 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will work with you to address the defective oven touch screen and timer, as well as any concerns with your refrigerator.
We appreciate your patience and want to help restore your confidence in Frigidaire appliances. — Maria
Written by a customer while visiting frigidaire.ca