Customer reviews from frigidaire.ca
Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.2
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
31
4 Stars
8
3 Stars
2
2 Stars
4
1 Star
4
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Frigidaire - Professional 30 in. Wide 5 elements 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
Well built
on May 6, 2025
Posted by: nikospapa28
Well built, nicely appointed. It replaced our previous Frigidaire stove that was 20 years old and still going strong. I can't say enough about this brand.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, May 7, 2025
Thank you so much for your kind words, nikospapa28! It’s fantastic to hear that you’ve had such a long-lasting experience with your previous Frigidaire stove, and we’re thrilled that your new electric range is living up to your expectations. We take pride in building appliances that stand the test of time, and it’s great to know that you’ve been able to enjoy that with Frigidaire for over 20 years! We truly appreciate your continued trust in our brand, and we’re confident that your new range will serve you just as well for years to come.
If you ever need assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever need assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Stove is a fire hazard!
on December 17, 2025
Posted by: Jack437
We have had this oven for a few years but it is very dangerous. There should be locking knobs to prevent accidentally turning the stove on when leaned against. We had a casserole dish blow up in a million pieces when the element was accidentally turned on. Good thing we were home! It’s a real fire hazard!!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, December 22, 2025
Hi Jack437, thank you for bringing this to our attention and for sharing your experience. We’re very sorry to hear about what happened and understand how concerning and frightening that situation must have been. Your safety is extremely important to us, and feedback like this is taken seriously.
We’d like the opportunity to review this further and see how we can assist. Please reach out to us via live chat by visiting Frigidaire.ca, or call us at 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. Our team will be glad to help and discuss this with you in more detail. - Reed
We’d like the opportunity to review this further and see how we can assist. Please reach out to us via live chat by visiting Frigidaire.ca, or call us at 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. Our team will be glad to help and discuss this with you in more detail. - Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Brand New and Timer is Glitchy
on December 31, 2025
Posted by: Niks
First we had a nightmare experience with our brand new 36" French Door fridge and now the timer on the oven is all glitchy and the touch screen for it is defective. The biggest regret I have with my entire new build and new kitchen is going with Fridgedaire appliances. Brand new and both are immediately defective. Absolutely unimpressed and will definitely be sharing our appliance nightmare experiences and disuading anyone from purchasing any fridgidaire appliance. We had fridgidaire in the past and had little issues so this is absolutely a huge disappointment to have spent so much money on poor quality appliances.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, January 5, 2026
Thank you for reaching out and sharing your experience. We sincerely apologize for the frustration and disappointment you’ve encountered with your new Frigidaire appliances. We understand how upsetting it is to face issues with multiple appliances, especially in a new build, and we truly want to help resolve these problems as quickly as possible.
To ensure we can review your account and provide the best possible assistance, we encourage you to reach out to our support team. You can connect with us through Live Chat at Frigidaire.com, or by calling 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will work with you to address the defective oven touch screen and timer, as well as any concerns with your refrigerator.
We appreciate your patience and want to help restore your confidence in Frigidaire appliances. — Maria
To ensure we can review your account and provide the best possible assistance, we encourage you to reach out to our support team. You can connect with us through Live Chat at Frigidaire.com, or by calling 1‑800‑374‑4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will work with you to address the defective oven touch screen and timer, as well as any concerns with your refrigerator.
We appreciate your patience and want to help restore your confidence in Frigidaire appliances. — Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Just okay
on February 16, 2026
Posted by: BAKER e
I have had this range for 3 months. Overall okay. I like the easy glide rack. It pulls out smooth. Glass top is fine - no issues. What I don’t like - the knobs are poorly made. Loose feeling and when turning to bake, air fry, etc - I always have to bend down and check that I am on the proper mode. Having the oven only go up on in 25 degree intervals with no option of going in between sets s frustrating. Let’s face it no oven is truly at the temp set - so as a baker I really need to fine tune my temp and I can’t with this oven. To set the timer is a pain. I prefer when I can punch in my numbers to the timer. Press it down and it goes way too fast - so I have to push the + button for each minute. I tried the steam function for bread and well as soon as you open the door all the steam is gone and you can’t add more water to the hot oven according to the manual.
These are my thoughts on why I would not purchase or recommend this model. Enough annoying things that I give it a no…but if these are things that don’t matter to you then it would be okay. It does look nice though.
These are my thoughts on why I would not purchase or recommend this model. Enough annoying things that I give it a no…but if these are things that don’t matter to you then it would be okay. It does look nice though.
Response from frigidaire.caBy Christian, Online Outreach Specialist, February 18, 2026
Thank you for sharing your detailed feedback. We’re glad to hear that features like the easy-glide rack and glass top are working well for you, but we’re sorry that other aspects of the range, including the knobs, temperature settings, timer, and steam function, have been frustrating. Your insights are very valuable and will be shared with our product team as we continue to improve our designs. We appreciate you taking the time to provide such thorough feedback. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Range of the future!
on May 8, 2026
Posted by: Rossie
I love the look of this range, everyone who has popped in has noticed it. I love that it has an air fryer so I can clear that off my countertop. It has no preheat do when I need to feed my family asap. Sharp looking!
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 11, 2026
Hello there, Rossie! Thank you for sharing your feedback and for choosing Frigidaire!
We’re thrilled to hear how much you love the look of your range. It’s great that it’s catching the attention of your guests as well. We’re also glad the built-in air fryer feature is helping you free up valuable countertop space, and that the no preheat option is making it easier to get meals on the table quickly for your family. It’s wonderful to know the design and functionality are both working so well for you.
We truly appreciate your support and kind words.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
We’re thrilled to hear how much you love the look of your range. It’s great that it’s catching the attention of your guests as well. We’re also glad the built-in air fryer feature is helping you free up valuable countertop space, and that the no preheat option is making it easier to get meals on the table quickly for your family. It’s wonderful to know the design and functionality are both working so well for you.
We truly appreciate your support and kind words.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Terrible glass top and poor self clean
on May 13, 2026
Posted by: Roger cross
The self clean and steam clean still need manual cleaning after the Stanless Steel is coated so it scratches all over ! The glass top needs cleaned with solution after every use Had to have to returned and purchased a Bosch that we love !
No, I would not recommend this to a friend.
Response from frigidaire.caBy Patrick, Online Outreach Specialist, May 18, 2026
Hi Roger cross!
Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience with the self-cleaning features and cooktop maintenance did not meet your expectations, and we understand how frustrating it must have been to deal with scratching concerns and frequent cleaning requirements.
We appreciate your honest comments regarding the stainless steel finish and glass top upkeep, as feedback like yours is valuable in helping us better understand our customers’ experiences.
If you ever need assistance, please don’t hesitate to connect with us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience with the self-cleaning features and cooktop maintenance did not meet your expectations, and we understand how frustrating it must have been to deal with scratching concerns and frequent cleaning requirements.
We appreciate your honest comments regarding the stainless steel finish and glass top upkeep, as feedback like yours is valuable in helping us better understand our customers’ experiences.
If you ever need assistance, please don’t hesitate to connect with us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love this range!
on May 19, 2026
Posted by: cassoune95
We bought this range with the matching fridge when we moved in july 2025. So far had I love it! I tried the air fryer option and it worked well. Did not try the other functions yet! Would recommend.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 21, 2026
Hi Cassoune95, thank you for sharing your feedback! We’re glad to hear you’re enjoying your range and matching refrigerator, and that the air fry option is working well for you. It’s great that your experience so far has been positive, and we appreciate your recommendation.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great Range
on May 20, 2026
Posted by: Rick K
There is not much I don't like about this range. It's looks and functionality are great. The only thing I'm not impressed with is how difficult it is to see the writing on the controls. It's small and difficult to see for old eyes.
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 22, 2026
Hi there, Rick K! Thank you for sharing your feedback. We’re glad to hear you’re enjoying the look and functionality of your range. We also appreciate your note that the control labeling visibility is an important part of the user experience, and we understand how smaller print can be difficult to read. Your feedback is very helpful and will be shared with our product team for review.
If you have any additional suggestions, comments, or concerns, please feel free to join us via Live Chat on our website or contact our Customer Support team at 1-800-265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please feel free to join us via Live Chat on our website or contact our Customer Support team at 1-800-265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca