Customer reviews from frigidaire.ca
Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.4
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
25
4 Stars
7
3 Stars
1
2 Stars
3
1 Star
1
84%of customers recommend this product.
(
31 out of
37)
Customer Reviews for Frigidaire - Professional 6.2 Cu. Ft. Freestanding Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
4
Getting acquainted
on January 30, 2025
Posted by: NewOven
My last new stove was 23 years ago, so I'm getting used to it. The extra oven capacity is super, and I can't wait to try out the "Bridge" and all of the different bake options.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Looks pretty. Functions just finel. Quality and some design features could definitely be improved. I feel like I could have bought a cheaper unit and it would function the same or better.
on January 30, 2025
Posted by: Brittany546
The horizontal stainless steel at the front is very easily scratched. Within the first few uses it already had scratches and has just continued to do so. I am very disappointed. I shouldn't have to worry about this. There is also a small space between the glass top and the stainless steel vent sortation at the back that collects crumbs, etc. and is very difficult to clean, as is the section between the glass and stainless steel at the front (it's just narrower, but gets dirty just the same. A tool as necessary and used as often as a stove is....it should be designed better to make cleaning easier.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian, Online Outreach Specialist, February 3, 2025
Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Please don't hesitate to connect with us via Live Chat at www.frigidaire.ca or call us at 1-800-265-835, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Christian
Best regards,
Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great stove
on January 30, 2025
Posted by: Sleek and neat
Quick o heat up, easy to use. I haven’t used all the oven program settings yet but happy with it so far. I’m not crazy about the timer, I have to get used to how to set it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Oven temp
on February 2, 2025
Posted by: Sainr
What I've noticed is when the oven preheat says that it it is reached, my own thermometer in the oven says it's 25-50 degrees less than what the what is set. I'm not very impressed at all
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, February 5, 2025
Thank you so much for taking the time to share your feedback with us. I’m really sorry to hear that you’ve been experiencing temperature discrepancies with your oven. It’s definitely important that your oven is reaching the proper temperature for consistent results, so I’d recommend first trying to calibrate the oven if that’s an option with your model. You might also want to double-check the placement of your thermometer, as that can sometimes impact readings.
If the issue persists or if you'd like further assistance, we'd be happy to help! You can connect with us via Live Chat or give us a call at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re here to help ensure everything is working as it should!
Best regards,
Juan
If the issue persists or if you'd like further assistance, we'd be happy to help! You can connect with us via Live Chat or give us a call at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re here to help ensure everything is working as it should!
Best regards,
Juan
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Worst Purchase!!!
on February 4, 2025
Posted by: Sylpom
Worst purchase of my life, still defective with an error code F16 the buttons are hot. The company has already changed my stove after 10 repairs and the new stove has had another 3 repairs. Do not buy this model
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, February 6, 2025
Thank you for sharing your review. I’m truly sorry to hear about the ongoing issues with your stove, especially after multiple repairs. I can understand how incredibly frustrating this must be, and it’s certainly not the experience we want for our customers.
We’d love to help resolve this for you. Please reach out to us via Live Chat or call our customer support team at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, for any further assistance or specific help you may need. Thanks again for your feedback, and we’re here to support you in any way we can!
Best regards,
Juan
We’d love to help resolve this for you. Please reach out to us via Live Chat or call our customer support team at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, for any further assistance or specific help you may need. Thanks again for your feedback, and we’re here to support you in any way we can!
Best regards,
Juan
Written by a customer while visiting frigidaire.ca
Customer Rating
5
High quality oven that doesn’t try so hard to be fancy
on February 19, 2025
Posted by: Carlee
I looked at a lot of options and was often disappointed and frustrated by plastic knobs, weird pinch and turn knobs, wifi connectivity and other options an oven doesn’t need. I appreciate that this is a well built range with all the functionality you need and I’m not paying more for extra useless bells and whistles. The metal knobs feel solid, and the vertical placement of them and the screen below the top ledge means they don’t get all splashed with food and grease. And the screen isn’t the size of an iPad - thank you for prioritizing functionality and a classic and more timeless design with this range. Really enjoying to so far and would recommend to others who value the same things in their appliances.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, February 19, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love my replacement oven
on February 19, 2025
Posted by: Luna_island
This stove serves as a replacement for the previous model, which consistently failed to function correctly. It was unable to maintain the desired temperature and sparked on four separate occasions. The newer model operates effectively, and I am extremely pleased that Frigidaire Canada provided a replacement for my old stove. My experience with Frigidaire regarding warranty matters has been exceptional.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Simple and Professional
on February 19, 2025
Posted by: Rose2792
Easy to use and beautiful. I prefer the knobs rather than buttons on the panel. Lots of functionality. My only wish would be for another large size burner.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca