Customer reviews from jbl.com
JBL - Live Beam 3 True Wireless Noise Cancelling Earbuds - 2024 - Silver
Average customer rating
4.4
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
26
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
3
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for JBL - Live Beam 3 True Wireless Noise Cancelling Earbuds - 2024 - Silver
Customer Rating
1
Seriously, Just buy any other brand
on January 29, 2025
Posted by: TookajbL
from Orlando, Florida
Absolutely terrible product. Frankly unacceptable at this price point. These things are seriously faulty and have unbelievably bad software quality/support for such an expensive product. Sound quality is good/average. ANC is mediocre, battery life is average. The case is a fun gimmick.
- They constantly change the case background image back to the factory settings (it’s incredibly annoying having to change it back every hour)
- After 15-30 minutes of using ANC they die out and basically stop working, I have to put them back in the case and reconnect. They also turn off for no reason.
- Audio and microphone settings go crazy mid calls (person on the other side reports not being able to hear me speak) and voice-aware changes constantly for no reason. They also hang up calls constantly for no reason. It is actually infuriating.
- Case screen sometimes works flawlessly, but other times it becomes the laggiest piece of crap imaginable, there is no in between.
- After 15-30 minutes of using ANC they die out and basically stop working, I have to put them back in the case and reconnect. They also turn off for no reason.
- Audio and microphone settings go crazy mid calls (person on the other side reports not being able to hear me speak) and voice-aware changes constantly for no reason. They also hang up calls constantly for no reason. It is actually infuriating.
- Case screen sometimes works flawlessly, but other times it becomes the laggiest piece of crap imaginable, there is no in between.
I have had Sennheiser’s, Sony’s and Bose buds, and none of them come even close to being as buggy or faulty as these. ANC could be a lot better too.
Response from jbl.comBy Customer Support, January 31, 2025
Thank you for your feedback and we're always looking for ways to improve. The battery life of the buds could last up to 10 hours (*with ANC) 12 hours, when ANC is turned off. With our JBL Headphones App, you can check the ANC level and adjust the audio EQ settings depending on your preference. To ensure optimal performance, please check that the software is up-to-date with the JBL Headphones App. If you need more help with our products, please contact our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome sound!
on June 19, 2024
Posted by: Heather79
from Jamestown, Ohio
[This review was collected as part of a promotion.] These ear buds are amazing. The smart charging box is a plus!!! Was able to see incoming “snaps” and alerts. The sound is once again amazing! These things pack a punch! There is no comparison. Logging into the app gave me more options. I just can’t get over how amazing!!! Wore them around the house and then out to the garden. I only charged upon arrival and haven’t had to charge since. Came with many size options for the ear buds.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great little earbuds
on June 24, 2024
Posted by: Jminuteman
from Brazil, IN
[This review was collected as part of a promotion.] After charging up the case, I downloaded the app it provided then it indicated there was an update to the software. After I updated the software on the ear buds I went to pair the unit with my iPhone 15. It connected right up without any problems. When I starred to play some music I couldn’t believe the sound coming from them. The total sound was clear and crisp. You could hear each instrument plain and the singing was right in the middle. It is hard to believe the sound coming from a set of earbuds. There are four different size of cups provided so you can match your ear canals. I can’t say how long the batteries will last but I have been playing for 2 hrs now and they haven’t faulted or dropped out. These are the best earbuds I have tried.
Written by a customer while visiting jbl.com
Customer Rating
5
True Hi-Res Audio
on June 30, 2024
Posted by: Ed¹¹
from Chicago,IL
[This review was collected as part of a promotion.] I've been using the JBL live beam 3 headphones for about 2 weeks now. I mainly use them around the house and at work while I'm in the office and have found them to be comfortable after changing out the ear tips.
My first impression was "Wow"! Finally, hi-res audio. These headphones are great, high and lows are well balanced and has some impressive bass that doesn't over power at louder volume.
My first impression was "Wow"! Finally, hi-res audio. These headphones are great, high and lows are well balanced and has some impressive bass that doesn't over power at louder volume.
I really enjoyed listening to hi-res music on these headphones. It takes music and movies to the next level.
Another thing that I really liked, that I wasn't sure about, was the screen on the charging case. Having that came in very useful with all the different settings that allows you to change straight from the case without pulling up your phone and what's cool was that you can customize and update your lock screen wallpaper for you case and add your own unique touch.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Really nice product with cool feature(case screen)
on June 20, 2024
Posted by: durandal
from Dearborn, MI
[This review was collected as part of a promotion.] Overall the product is really cool. The sound is very clear and performs very similar to other high quality JBL earbuds like the Pro2, and in some ways I felt was better, with more clarity in midrange and treble. The fast charge time is really impressive and the overall charge time between earbuds and case is great. Obviously the key feature on these is the screen on the case. This is a really interesting feature. Overall its pretty cool, but I found something I didn't love about it which was when you are on a phone call and it "wakes up" it isn't in lock but on the call control screen. Well it woke up just by me grabbing the case out of my pocket and it was sensitive enough to treat my hand as a "touch" press of the hang up button and ended my call. It is a minor software thing that could easily be fixed in an update but I suggest that it always default to lock screen on wake up to prevent inadvertent "button" push.
But the main reason I gave this a 4 is because it doesn't offer "OK Google" (Google assistant) or "Alexa" built-in. It only lets you use the native voice command on your device (which for Android users most would prefer Google Assistant). I have other similar level (premium) JBL TWS headphones that have this feature so not sure why they wouldn't include this in such an advanced device (when you consider screen on case, etc).
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Good overall product
on June 18, 2024
Posted by: Quality product
from Allentown Pennsylvania
[This review was collected as part of a promotion.] Great product. They sound good and you can change the equalizer to what kind of music you’re listening to. Very easy to connect to and came charged. My only complaint is that it doesn’t show the name of the song on the screen. Other than that the headphones are great.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Technology advanced Earbuds /Case , Great sound!
on June 21, 2024
Posted by: Guerrero123
from Madison Ga
[This review was collected as part of a promotion.] Great Sound but tuned different for this particular set, so tuning in the app is highly recommend to get it’s best, being able to control all settings in the case without unlocking your phone is a plus.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Ambient sound cancelling
on June 22, 2024
Posted by: Seth007
from Skokie, IL
[This review was collected as part of a promotion.] Excellent ambient sound/white noice cancellation. First time I put them on I thought I had an ear problem. Felt like putting ear plugs on as it blocked out most of the external noice.
Great sound as always. Fits better than most plugs I’ve tried. I haven’t really tested battery life. I hope it lasts longer than 8 hours continuously.
I would recommend this to a friend!
Written by a customer while visiting jbl.com