Customer reviews from lg.com
LG - 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner - White
Average customer rating
4.9
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
11
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for LG - 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner - White
Customer Rating
5
Quiet and convenient
on July 18, 2024
Posted by: Boricua2158
from Brooklyn, New York
My smaller air conditioner died out after a few years ( a hand me down)!
I have a 8000 BTU in my livingroom I bought from a family member, works very good! But for my 450 square foot apartment the 10000 is a pleasure!
I have a 8000 BTU in my livingroom I bought from a family member, works very good! But for my 450 square foot apartment the 10000 is a pleasure!
Pros: ease of use, Features/Settings, Performance
Quality
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great for small room with low celings
on July 30, 2024
Posted by: Kathy Kal
from Wurtsboro NY
Great little air conditioner- but doesn’t cool the space the size was suggested for properly. This is for a small room
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love my LG Air Conditioner
on August 1, 2024
Posted by: Jwford
from New Jersey
[This review was collected as part of a promotion.] I love my new LG 10,000 BTU Air Conditioner!!! It cools the room down. I am so happy!!!
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, April 10, 2026
Hi, there. Thank you for sharing your experience with the LG Air Conditioner (LW1017ERSM1) model. It’s wonderful to hear how much you love your new 10,000 BTU unit — especially that it cools the room effectively and makes you so happy. This model is designed for strong cooling performance, smart features, and reliable comfort, so it’s great to know it’s hitting the mark in your home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Light and cools terrific
on August 6, 2024
Posted by: Muzzle
I bought this to replace my worn out 5000 btu ac. Knowing what I know now wish I had done it long ago!
Written by a customer while visiting lg.com