Customer reviews from Kitchen Aid
KitchenAid - Semi Automatic Espresso Machine with Burr Grinder, KES6551 - Stainless Steel
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
279
4 Stars
60
3 Stars
12
2 Stars
2
1 Star
26
65%of customers recommend this product.
(
47 out of
72)
Customer Reviews for KitchenAid - Semi Automatic Espresso Machine with Burr Grinder, KES6551 - Stainless Steel
Customer Rating
4
Love this machine and how hot it makes my coffee!
on September 6, 2024
Posted by: Lynnfin57
[This review was collected as part of a promotion.] I bought this machine because I only make one cup a day and wanted really hot coffee, it does that! I am overall happy with it and would recommend it. I only gave 4 stars because it is pretty fussy when putting the coffee ground cup in place. I struggle some mornings!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Well Built and looks great
on February 6, 2025
Posted by: Tyler Denver
from Denver, CO
[This review was collected as part of a promotion.] Love this machine 2 months in and it is working great. I make lattes with it very single morning. The overall aesthetics of the machine drew us to this model. Why set an ugly boxy robot of an expresso machine on your counter? Don't we have enough black and grey instant pots, air fryers, etc. They look so dated after a few years.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Delicious espresso
on March 27, 2025
Posted by: NanTay
[This review was collected as part of a promotion.] Very nice espresso machine! Makes fantasticly delicious espresso drinks! Very happy with my purchase!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Grinder issue
on March 15, 2025
Posted by: Zach14
[This review was collected as part of a promotion.] Unfortunately the grinder keeps getting stuck. Very frustrating.
Response from Kitchen AidBy KA Review Team, March 18, 2025
Dear Zach14,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine with Burr Grinder. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289175551 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine with Burr Grinder. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289175551 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Overall great!
on February 12, 2025
Posted by: Gabriella94
from Spring, TX
[This review was collected as part of a promotion.] Love the simplicity of this machine! The quiet grinding is perfect for my early morning routine. Large water tank means only having to fill once a week. Love the options for the grind settings and the milk frother works great and cleans easily.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Almost perfect
on November 2, 2024
Posted by: Jimmyro
from Portland, Oregon
[This review was collected as part of a promotion.] I love this espresso machine! I upgraded from a low end machine and I love the easiness and features of this product. It brews and froths well. All espresso machines get messy and there is definitely some cleaning while using. The only thing that I think could be improved is the steam wand. It needs to be able to angle more. I seem to always spill milk when I am done steaming. Besides that I love it!! This is one of my favorite purchases this year!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Easy to make a great espresso!
on January 4, 2025
Posted by: jkoch
[This review was collected as part of a promotion.] I’ve had this for about 3 weeks now and I love it! Simple to use and you can make any type of coffee drink you want. It’s easy to use and clean, and you can adjust grind amount, coarseness, brew, temp, etc. very easily. My only slight annoyance is the drip tray fills up with the purge water a little quickly so it has to be emptied on a regular basis, but it’s not that big of a deal once you realize this
Written by a customer while visiting Kitchen Aid
Customer Rating
5
on January 6, 2025
Posted by: Li austin
[This review was collected as part of a promotion.] Love the machine, so glad I purchased this for my husband for christmas.
Written by a customer while visiting Kitchen Aid