Customer reviews from Kitchen Aid
KitchenAid - Semi Automatic Espresso Machine with Burr Grinder, KES6551 - Stainless Steel
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
279
4 Stars
60
3 Stars
12
2 Stars
2
1 Star
26
65%of customers recommend this product.
(
47 out of
72)
Customer Reviews for KitchenAid - Semi Automatic Espresso Machine with Burr Grinder, KES6551 - Stainless Steel
Customer Rating
5
The best machine ever
on January 2, 2026
Posted by: JJ
from Midland Texas
The best investment I have made in 2025 ❤️, this machine is beautiful; precise and easy to use .
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
on January 5, 2026
Posted by: coco87
Love it! It all works super well and looks great to boot. My only complaint, and it could be a user error, is I cannot figure out the steamer wand for the vegan milk for foam
I would recommend this to a friend!
Response from Kitchen AidBy KitchenAid Small Appliance, January 9, 2026
Dear coco87,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375376860 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375376860 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Exceptional machine
on January 12, 2026
Posted by: Mina
from Springville, AL
I am in love with this machine! Once you figure out the proper grinding setting, temperature and which cup to use for a perfect cup, it makes the best coffee! Instructions are a bit vague, they could be little more detailed for the ones like me that went from a traditional drip coffee makers to this state of the art.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid