Customer reviews from Kitchen Aid
KitchenAid - Semi Automatic Espresso Machine with Burr Grinder, KES6551 - Stainless Steel
Average customer rating
4.5
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
279
4 Stars
60
3 Stars
12
2 Stars
2
1 Star
26
65%of customers recommend this product.
(
47 out of
72)
Customer Reviews for KitchenAid - Semi Automatic Espresso Machine with Burr Grinder, KES6551 - Stainless Steel
Customer Rating
5
Amazing Espresso Great Product Saves Money
on July 2, 2025
Posted by: April
from South Carolina
Gender:Female
I purchased this product in Fall of last year. I can’t rave enough about how amazing this espresso machine is. It has truly made getting up each morning my favorite part of the day. I now have my favorite coffee and drinks that I was paying so much for each day in the convenience of my own home not only is it simple to use, but with the creativity that it allows me I truly got to explore and fall in love with what is just right for me
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great features!
on April 7, 2025
Posted by: VAK222
from Clayton,OH
[This review was collected as part of a promotion.] I purchased this a month ago and I am very happy with my purchase. I am still learning the how to's of the machine but what I know so far is that my coffee tastes delicious and I am not buying from a coffee shop. If i had to do it again I would purchase again.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Anti Static (ion device) stopped working after 5
on May 8, 2025
Posted by: OhioJoe
from California
[This review was collected as part of a promotion.] Has worked great for five months. Now the anti-static device has stopped working. The grinder sends grounds flying everywhere. I the tried cleaning the grinder area as suggested by Kitchen Aid. It’s better for one grind. Then the grinds fry everywhere.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, May 9, 2025
Dear OhioJoe,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine with Burr Grinder. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290679035 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine with Burr Grinder. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290679035 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Totally recommend!
on April 11, 2025
Posted by: Cojomo
from Pine Island, MN
[This review was collected as part of a promotion.] This is an excellent machine. We were shopping for a new espresso maker and saw some video reviews of this one and decided to give it a go, trusting the KitchenAid brand. We could not be happier with the results. The flat bottomed feature for the dispenser is great. Super easy to operate. Set up though was a little bit difficult, but got through it.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Fancy
on April 15, 2025
Posted by: Onna M
[This review was collected as part of a promotion.] Great machine! Does as advertised and makes delicious drinks.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Learning curve but otherwise great
on June 17, 2025
Posted by: eardeluca_5007
[This review was collected as part of a promotion.] I have had this espresso machine for over a year now and still love it. It had a steep learning curve at the beginning and I definitely struggled to figure it out, but now I use it all the time to make lattes for me and my husband.
Written by a customer while visiting influenster.com
Customer Rating
4
on June 14, 2025
Posted by: Water tray
from Kansas City
[This review was collected as part of a promotion.] I received this recently as a replacement for one that had excessive water in tray after making 2-3 expressos. It also allows water to go in the tray but not as much. I was told previously that it should not fill up until at least 12 coffees. I can live with this now.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Consistently flavorful
on April 14, 2025
Posted by: Bill06
Although new to espresso, I’ve been able to make consistent, intensely flavorful shots every time after a few days of trial and error. The grinder is extremely quiet and does an excellent job. Strongly recommend.
Written by a customer while visiting Kitchen Aid