Customer reviews from Kitchen Aid
KitchenAid - Semi Automatic Espresso Machine with Burr Grinder, KES6551 - Stainless Steel
Average customer rating
4.5 out of 5
4.5
(379 Reviews)
Open Ratings Snapshot
Rating breakdown 379 reviews
5 Stars
279
4 Stars
60
3 Stars
12
2 Stars
2
1 Star
26
65%of customers recommend this product. 
(
47 out of 72
)
Best Buy Privacy Policy
Customer Reviews for KitchenAid - Semi Automatic Espresso Machine with Burr Grinder, KES6551 - Stainless Steel
Customer Rating
3 out of 5
3
Semi automatic espresso machine
on March 15, 2024
Posted by: barkatb
[This review was collected as part of a promotion.] I love that it contains a coffee bean grinder. I also had a lot of fun using its milk frothing wand. Although the machine is great once it’s up and running, I must say that its set-up process was quite frustrating and the included manuals are not the most user-friendly. Additionally, the portafilter can be a struggle to get it to lock in place and at times the machine malfunctions which is a hassle. This machine may not be the most suited for beginner baristas as it does take some real getting used to and playing around with its settings. When used correctly however, you can make some very delicious lattes, cappuccinos, and other espresso based drinks on it.
Response from influenster.comBy KA ReviewsKitchenAidMarch 29, 2024
Dear barkatb,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine with Burr Grinder. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 279074721 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Overall great product
on March 12, 2024
Posted by: ashleyb1445
[This review was collected as part of a promotion.] My only complaint is the setup/start guide could be more user friendly. Otherwise this is an awesome espresso machine. Every cup is delicious!
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Read the instructions and any videos you can before starting!
on April 15, 2024
Posted by: ering233
[This review was collected as part of a promotion.] This is pretty difficult if you're not experienced with espresso machines, I'd assume all machines are though. It's very sturdy built very well. Has a compartment I wasn't aware of for more equipment shown in a photo. It will be very much worth the money once I get down how to get the pressure up. I'm very excited!!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
consistent
on May 22, 2024
Posted by: mikesyrus
from 92620
well build. good and quiet grinder. consistent shot every time. I am very happy with it!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4 out of 5
4
Semi Automatic Espresso Machine with Burr Grinder
on March 12, 2024
Posted by: kaitlynw167
[This review was collected as part of a promotion.] This is perfect for anyone who loves to make handcrafted espresso drinks. It wasn’t the easiest to set up but once you get it going it makes the best espresso shots! The grinder was amazing! The foamer worked perfectly. Very sleek look with the stainless steel. High quality product. Very well made. The best home espresso machine!!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Overall, recommend!
on March 16, 2024
Posted by: mango121
[This review was collected as part of a promotion.] Great quality machine that looks sleek and sturdy on my kitchen countertop. Appreciate the large water tank neatly hidden on the back as well. There is a small learning curve to use it and the price is an investment, but overall definitely worth it if you are a coffee lover and want to enjoy higher quality drinks at home. I am having so much fun with my new kitchen gadget and making professional drinks for my family!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Who needs a coffe shop when you own a kitchen aid espresso machine !!
on April 11, 2024
Posted by: felipeg12
[This review was collected as part of a promotion.] "I received these products for free from Influenster and brand(s) in exchange for my honest review."
Kitchen aid semi automatic espresso machine with burr grinder has changed my daily life for the better ,, recently purchased a new home and was elated to know that I have been chosen to receive this product for me to try , after using this product for a couple of weeks and after making multiple drinks before reviewing and giving my honest opinion.
who would of known there’s tons of ways to make drinks using espresso !!! From espresso shots , to espresso martinis you’ll have a blast learning new drinks and polish your techniques , what I love this machine is the sleek stainless steel design , the controls are easy to use , the burr grinder addition is a big plus since you can use your own coffee beans and grind them on the spot , heck , can’t get any fresher then that !! The milk frother is easy to use , you just gotta master the amount of time , angle and hand technique to get that perfect froth , The portafilter is detachable and comes with a handle attached on top which you can be use to pull the container out to clean it or refill water. The water dispenser tray slides with ease to make it easy to clean once you’re done using it .
I do recommend buying some extra accessories like espresso glass or ceramic cups , cappuccino mugs , saucers , spoons specially design for espresso/ cappuccino use. If you’re comfortable using ground coffee instead of coffee beans just make sure you get ground coffee made specially for espresso machines .
Overall I highly recommend this product , the fun you’ll have , the money you’ll save daily , and all those new drinks you get to try daily ,, awesome !!! The compliments you get from friends and family after making them a cappuccino on the spot makes it all worthwhile .
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Sleek but a little tricky to get the hang of.
on March 16, 2024
Posted by: bellett821
[This review was collected as part of a promotion.] Grinds great, and although I'm getting the hang of getting perfect brew pressure, it brews great. Love the setup and it's sleek look. It is a little tricky to clean the steamer milk wand, its like the finish is coming off a bit...
As far as price goes, I'm not sure what retail is on this, but it's a good machine. Instructions could have been a little better for a newbie at home barista.
Written by a customer while visiting influenster.com
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