Customer reviews from weber.com
Weber - Slate 30" Rust-Resistant Griddle - Black
Average customer rating
4.7
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
90
4 Stars
10
3 Stars
3
2 Stars
2
1 Star
2
95%of customers recommend this product.
(
77 out of
81)
Customer Reviews for Weber - Slate 30" Rust-Resistant Griddle - Black
Posted by: JL&ML
from Onatrio
Verified Purchase:Yes
We love this griddle. We can cook several items all at once and it cooks everything evenly and quickly. No flare ups anymore and the grease pan is very easy to empty. Its great!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
3
Beautiful but uneven
on August 27, 2024
Posted by: Paul Wall
from NY
Expertise:Intermediate
How do I make the temperature more even?
I have tried many different strategies - the griddle temp is too variable.
I have tried many different strategies - the griddle temp is too variable.
Response from weber.comBy Weber grills, August 28, 2024
Your feedback means a lot to us. So sorry to hear your griddle temp is uneven. We want to know more and offer our assistance. Please look for an outreach email from our Care team soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Dave SS
Verified Purchase:Yes
Uneven heating. Far left burner runs 50-70 degrees cooler than the center and right. I see no adjustment for it. I have to run the left burner on 'medium' to get equivalent griddle temps as the other two burners on 'low.'
Response from weber.comBy Weber grills, August 28, 2024
Thank you for your feedback. Your satisfaction is very important to us. We are here to help regarding your far left burner running cooler. Our Care team will reach out to follow up. Please look for out outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: Danick
from Québec
Verified Purchase:Yes
La plancha se monte facilement et jai cuisiner le soir meme dessus! J'adore
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Roadmaster
from Quebec Qc
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Great quality easy to assemble and very well built
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Dalifted1
from Wasaga Beach
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
No clue how this unit it. Damaged in the box and it’s been over 2 weeks without a solution
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, August 23, 2024
Thank you for your feedback. Your satisfaction is very important to us. So sorry to hear about your lid and control panel being damaged. We have these parts ordered for you and on the way. Our Care team is reaching out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: JFM410
from Charlotte, NC
Expertise:Intermediate
Verified Purchase:Yes
Easy install (took longer to get it out of and throw away the packaging than to assemble), very even heating, very easy to clean.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Dr B
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
griddle material is nice but not easy to put together and I did not know open on all sides with nothing closed in
No, I would not recommend this to a friend.
Response from weber.comBy Consumer Care, Weber, August 13, 2024
We value your feedback and care about your satisfaction. We apologize for the frustration you experienced during assembly. We offer support via the BILT app and our Specialist team is available every day to assist with questions or concerns.
We test our products in extreme weather conditions to ensure they can withstand the elements. The open sides of the griddle should not hinder performance and allows excess heat to dissipate.
We would like to know more about your experience. Please look for an email from our Specialist team. Thank you!
We test our products in extreme weather conditions to ensure they can withstand the elements. The open sides of the griddle should not hinder performance and allows excess heat to dissipate.
We would like to know more about your experience. Please look for an email from our Specialist team. Thank you!
Written by a customer while visiting weber.com