Customer reviews from weber.com
Weber - Slate 30" Rust-Resistant Griddle - Black
Average customer rating
4.7
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
49
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
1
93%of customers recommend this product.
(
40 out of
43)
Customer Reviews for Weber - Slate 30" Rust-Resistant Griddle - Black
Posted by: JFbomb
Verified Purchase:Yes
The first couple of time that I used my griddle, I found that the food was really sticking and I just couldn’t seem to scrape all the bits off of the griddle. I discovered that I was definitely not using the right tool!! Once I purchased the correct tool from Weber everything is just fine. I also found that it was really gummy after using, cleaning, and oiling, but I put that question out to the forum and was told to just continue to cook and the gummy feeling will go away….and it did. I found though, that the instructions that came with the griddle were not terribly clear, and I have been finding my way around on Utube as far as cooking, and cleaning. All in all….I love it!!! Food tastes great, looks great, and I can prepare a whole meal at once rather than running in and out.
Written by a customer while visiting weber.com
Posted by: Woodyr32
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Absolutely love this new griddle. Assembly was quick and easy. First griddle style grill I've owned. Could not be happier!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Kevm
from MI
Verified Purchase:Yes
It’s the best cooking surface and very easy to clean.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Guadakim
from San Antonio Texas
Expertise:Intermediate
Verified Purchase:Yes
This Is truly the Cadillac of griddles and makes cooking fun and easy, especially with all the attachments and Caddy. My only complaint is that decides on this model do not collapse making it a bit more difficult to store.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Nice, but sneaky description of what's included.
on May 23, 2024
Posted by: Rohalio
from Jacksonville, FL
Expertise:Intermediate
Verified Purchase:Yes
We truly love this griddle but we were shocked that it didn't include the Weber Works accesories that it not only pushed on all videos but was listed in the product description as though it was all inclusive. I don't believe anyone would think, the way it was worded about the accessories, that they were an after the fact purchase. Very, very disappointing that you chose not to include them and then offered them later for an elevated profit. Big mistake. The friends and family that I've shared the advertising videos and written product descriptions all have agreed that it was worded precisely in a way to fool the buyer. You were in a tie with one of your competitors and the Weber Works accesories was the deal breaker for the loser... only to find out that we were duped. After adding the inflated costs of the extra accessories, the other griddle would've been a better buy. This definitely made a difference in how those that we shared the story with looked at your product and it was perceived as a purposeful way or a hook to get us to buy. Yes, you're right... it worked. Mission accomplished. We will not be ordering the overpriced Weber Works nor any other accesories for this grill and we're not the only ones who now have a not so happy feeling about your marketing practices. There is nothing worse than being tricked other than a company who does it and tries to act like they didn't. What a shame. But, there are other accessory options from third parties and when we move on from this griddle it certainly won't be with a company that can't advertise transparently.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, May 24, 2024
Thank you for your feedback regarding the Weber Slate 30'' Rust resistant Griddle. Your satisfaction is very important to us. We are so sorry for any confusion regarding the Weber Works accessories. On our website in the description it states: Accessories sold separately. Our Care team will be reaching out to follow up. Please look for our outreach email soon. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
Love the rust resistant Weber Slate 30”
on April 5, 2024
Posted by: Hiyawl
from California
Expertise:Intermediate
Super happy Weber came out with a rust resistant griddle. It’s a game changer. It’s also fairly easy to put together but you definitely need 2 people.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Marco979
from Louise , Tx
Verified Purchase:Yes
Great Griddle , easy to set up . The griddle it self if really why you buy this . It holds up outside no rust . I’ve had it 10 days and used 4 times . The side tables are great and storage sets it apart from others .
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Dalifted1
from Wasaga Beach
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
No clue how this unit it. Damaged in the box and it’s been over 2 weeks without a solution
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, August 23, 2024
Thank you for your feedback. Your satisfaction is very important to us. So sorry to hear about your lid and control panel being damaged. We have these parts ordered for you and on the way. Our Care team is reaching out to follow up. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com