Customer reviews from LEGO
LEGO - Ideas Disney Tim Burtons The Nightmare Before Christmas 21351
Average customer rating
4.7
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
175
4 Stars
21
3 Stars
11
2 Stars
4
1 Star
1
92%of customers recommend this product.
(
184 out of
199)
Customer Reviews for LEGO - Ideas Disney Tim Burtons The Nightmare Before Christmas 21351
Customer Rating
3
Not up to Lego standard
on September 14, 2024
Posted by: MelCha
I was extremely excited when I heard that this set was finally going to get made. Obviously this review of the set in its current iteration will not mention the overwhelming disappointment in the lack of Oogie Boogie. I will focus my discussion on the huge disappointment in the mini figures that were included. The three trick-or-treaters are the laziest mini figures design I have ever seen. Lock has a plain red torso and kid legs with no printing at all. Shock has similar generic features but at least it is a nice purple. The mayor is the biggest disappointment of all. He can barely be categorized as a mini figure since he is so brick-built. His head does not spin. You would have to take it off to change the face. The hat is so poorly designed it falls apart with the slightest touch.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
1
Piece missing and overpriced
on September 12, 2024
Posted by: Legofatherandson
This is way overpriced and for the first time I’m unhappy with a Lego purchase. There is also a main piece missing. The banner from bag 4. I’m sad to say how disappointed my son and I are with this. This was a Lego set we’ve been anticipating.
No, I would not recommend this to a friend.
Response from LEGOBy Sam, LEGO® Customer Service, September 13, 2024
We’re sorry to hear you’re not happy with your LEGO® set. We’re passionate about making every LEGO toy imaginative, creative and most of all, fun. Your feedback will help us make our sets even better in the future. For that missing piece, if you haven't already, please head over to LEGO.build/BricksPieces-BV to get a replacement sent out to you!
Written by a customer while visiting LEGO
Customer Rating
2
Disappointed Purchase
on September 16, 2024
Posted by: TinyLegoBuilder00
I was so excited to get this LEGO set because I LOVE The Nightmare Before Christmas, but was very upset when I went to build it. In bag 4 piece #6501565 was missing and it’s the banner to the City Hall. I tried to request a new piece but when I go to search it, it says “Hmm No pieces with that number were found in the set”. I’m very disappointed especially with how expensive this set was.
No, I would not recommend this to a friend.
Response from LEGOBy Sien, LEGO® Customer Service, September 16, 2024
Thank you so much for this review! We're sorry the missing pumpkin banner left you disappointed. We can see you've already tried to request a new piece, so if you haven't yet, please get in touch directly at LEGO.build/Service-BV and we'll look into it for you.
Written by a customer while visiting LEGO
Customer Rating
5
Spooky good fun.
on September 10, 2024
Posted by: SpootyDoom
I bought this set for my girlfriend, it didn't give me an option to say that in the survey. Strange it has family or friend's child as an option but not wife or girlfriend. What are you trying to say lego?
Otherwise it's a great set and it lights up her little eyes while building it.
Otherwise it's a great set and it lights up her little eyes while building it.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Posted by: AmbassadorSubtleLegs
Verified Purchase:Yes
This set is absolutely missing the Oogie Boogie character. I considered not buying for this reason but I hope that my family will appreciate it anyways. I'm sure Lego will add him in a later set later on... High hopes but he was an prominent character that is missing.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
3
Nice set, damaged box
on September 23, 2024
Posted by: AirmanLoyalToothpaste100
Verified Purchase:No
The set is great! The only issue is the Lego box it came in was slightly damaged. I know that that isn't a deal breaker for most, but we like to keep the boxes from our builds.
I would recommend this to a friend!
Response from LEGOBy John, LEGO® Customer Service, September 23, 2024
Thanks for letting us know that not everything was awesome with your delivery. If you haven't already, give us a call or chat at LEGO.build/Service-BV and we'll be happy to have a closer look.
Written by a customer while visiting LEGO
Customer Rating
5
Damaged box
on September 20, 2024
Posted by: Crazyturnip
Verified Purchase:No
Box was super damaged which is completely unfortunate
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
4
Love it
on September 14, 2024
Posted by: Joka13
Love the set. Love the characters. Unfortunately it came smelling terribly of cigarette smoke. So trying to get that out.
I would recommend this to a friend!
Response from LEGOBy Chelsea, LEGO® Customer Service, September 14, 2024
That's not right and thank you for sharing. Please give us a call at LEGO.build/Service-BV so we can get more information and help.
Written by a customer while visiting LEGO