We purchased a Lego kit as we do every Christmas to assemble on Christmas Eve. From the reviews of the train that is the new holiday edition for Lego this year we decided to go a different direction. We purchased the nightmare before Christmas so that we could assemble something on a different realm of our holiday village. Unfortunately, the Legos don’t quite snap, having a lot of trouble keeping portions together! Any other normal Lego kit clicks and be a struggle to disassemble. This one is very easily able to fall apart while handling. I can’t imagine this being in our holiday decor box and easy to re assemble every single year for the holidays. It almost feels as if the plastic is softer and doesn’t snap into place.
No, I would not recommend this to a friend.
Response from LEGOBy Sien, LEGO® Customer Service, December 26, 2025
Thank you for taking the time to share this feedback with us! We'd be keen to hear a little bit more about this, could you please get in touch with our brick experts via LEGO.build/Service-BV? Thank you!
Well the anticipation greatly out weighed the end result. My daughter who is now 19 has been a fan of the movie since she was 2 and was highly anticipating the set the moment that it was announced I personally believed that the designers of this set should’ve taken a step back and actually looked at Jack’s House because they created what is a chimney on Jack’s house that’s supposed to be a tower where he actually spends most of his times pondering Christmas. The green wreathes slung through the set were a nuisance creating a feel of repetitive building without one being a man eating monster. This Set overall is a moderate letdown including the lack of masks for the three trick-or-treaters of Halloween Town Lock, Shock, and Barrel. This set like the pirates of barracuda Bay had a lot more potential if the buildings had been done separately. Jack’s house done with accurate architectural design. Town Hall including The Mayor‘s car. Still giving credit to the Fan design. Hopefully they’ll be better thought process with future sets that are so highly anticipated. Overall boring build very repetitive Zero is literally the savior of this set! Giving correct limbs to Jack was also a bonus. My only other critique how hard would it have been to put Oogie Boogie’s reflection on the moon so that you could spin the moon and either have it just a full moon or the full moon with Oogie Boogie would’ve added another character by just printing a picture just throwing that out there. Make it a Wonderful Day!
14 missing pieces, 96 extras? The set is pricey, put the pieces in please. 4 parts are being requested 1 I somehow don't have any of, 3 are incorrect colors that look wonky. Over 100 sets between my son myself and wife. Set looks great aside from the missing/wrong color parts. Enjoyed building but discouraged at the amount of missing and extras lol c'mon guys
I would recommend this to a friend!
Response from LEGOBy Alina, LEGO® Customer Service, October 23, 2025
We're sorry to hear about the missing pieces – that's definitely not the experience we want. Thanks for letting us know! We’ll pass this to our quality control team. If you need further help, feel free to reach out at LEGO.build/Service-BV. We're here to help!
My son loved it but the only downside is there is no oogie boogie in it. I wish they made a separate set with a pipe that you can slide Santa into that leads to ogie boogies lair or what ever ogie boogies in LOL.
I built this with my niece, she’s been building Lego sets since she was 3, she has hundreds. Unfortunately, the quality isn’t like other sets. It’s a nice set, visually, but nothing stays in place and it falls apart with one little movement.
No, I would not recommend this to a friend.
Response from LEGOBy Alina, LEGO® Customer Service, October 6, 2025
If your set seems like it's not very sturdy, the best thing to do is double-check your build. Sometimes there may be a piece just a little off from where it should be. You’ll also want to make sure that all the pieces are pressed tightly together. Feel free to reach out to us at LEGO.build/Service-BV if you need assistance!