Customer Reviews for GE - 36 in. Wide 21.9 Cu. Ft. French Door Counter Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
1
Flimsy freezer
on November 1, 2025
Posted by: JMG5000
from Olympia WA
[This review was collected as part of a promotion.] The refrigerator is fine so far. However the freezer door is extremely wobbly and flimsy feeling and there is not a very strong seal. I fear this will not last very long and we may need to have the door repaired or replaced. I would not purchase this again.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Julia, GE Appliances, November 5, 2025
We're glad to hear the refrigerator is operating properly, and we'd like to help you with the freezer door. Please check to ensure the freezer door was properly installed by following the information starting on page 26 of the Use and Care Manual 9https://products-salsify.geappliances.com/image/upload/s--xob2i9Gy--/r8svo2jeezevledqxfti.pdf). Page 45 of the same Use and Care Manual has some helpful troubleshooting tips in the "Door not closing properly" section. If these tips and instructions don't resolve the issue, please reach out to our Bodewell service team for further assistance. You can call to schedule a service appointment at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
I went with GE because I like the brand, but I don’t love this model. The left and right shelves are not interchangeable - I wanted to put the half/collapsible shelf on the left side of the fridge, but it can only be inserted on the right side. Also, I wanted to put the smaller door shelves at the top of the doors, but they can only be installed at the bottom of the doors. The freezer is not designed well - it doesn’t roll open smoothly because the top shelf gets in the way and I wish the bottom area of the freezer went back further. On a positive note, the fridge is pretty quiet.
Response from geappliances.comBy Don, GE_Appliances, November 4, 2025
We appreciate the feedback about the door and freezer that we'll be sure to pass along to our design team. Thanks for choosing to become part of the GE Appliances family.
[This review was collected as part of a promotion.] This refrigerator fits way more than it looked would fit. Lighting is great and love water dispenser inside. Gives front of fridge a clean look.
[This review was collected as part of a promotion.] The best refrigerator I have ever owned. Very spacious and solid. I love the intrnal water and ice dispensers. Very happy with my purchase
[This review was collected as part of a promotion.] The refrigerator is great! The thing that should be changed on the refrigerator is the way the water is dispensed. instead of pressing the button on the top (which is located above the water spout}, It should be depressed by the cup, bottle, or container. It would make it so much easier! I have to use two hands with this system, one to press the button and one to hold my glass! Change the location of the button to below the spout, Depress and fill at the same time!
[This review was collected as part of a promotion.] We’re really pleased with this new refrigerator. Shelving in the doors is deep, allowing for gallon bottles. The led lights really it easy to see what you have. No bells and whistles so less to break down.