Customer reviews from geappliances.com
GE - 21.9 Cu. Ft. French Door Counter Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.4
(190 Reviews)
Rating breakdown 190 reviews
5 Stars
120
4 Stars
46
3 Stars
11
2 Stars
7
1 Star
6
88%of customers recommend this product.
(
115 out of
130)
Customer Reviews for GE - 21.9 Cu. Ft. French Door Counter Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
3
Nice looking, functional but noisy.
on September 7, 2024
Posted by: San Truck
from Mesa, Az
The look and outward design of the refrigerator is very clean and nice. Lots of functional interior features with adjustable shelves and door storage compartments. However, the refrigerator is noisy and the French door center seal panel does not consistently deploy.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, September 9, 2024
We want to help out with the seal panel not consistently deploying and with the sound. We suggest getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
2
Design is flawed, far from mature
on September 7, 2024
Posted by: The savvy Shopper
from Michigan
The fridge makes its presence known as soon as you plug it in. The noise is much louder than our previous fridge GE fridge. It is not so much the compressor but the fans inside that move the air, it's like a yowling noise and very noticeable.
The left door makes a very audible mechanical noise upon closing; the movable flap that seals engages with a mechanical noise. I never had this issue with any other fridge.
The interior layout is subpar, not well thought through. E.g., there is no egg carton storage any more in the doors.
The bottom crisper drawer for vegetables and salad expands across the total width of the fridge. It is divided inside but the tray is one wide piece. This requires opening both doors wide (90 degrees) in order to slide the drawer out and access its content. When you do this, the fridge is wide open and all the cold air falls out. I am concerned that the promised energy consumption of 586 KWh per year is not realistic at all.
When you open the fridge doors the LED light is dimmed and takes a while to brighten. You have to wait while the door is open until you can read the labels on bottles, etc. and identify the item you are looking for.
The GE quality designers have obviously never tested their product and realized or identified, which simple improvements will help their customers and create a better product.
The left door makes a very audible mechanical noise upon closing; the movable flap that seals engages with a mechanical noise. I never had this issue with any other fridge.
The interior layout is subpar, not well thought through. E.g., there is no egg carton storage any more in the doors.
The bottom crisper drawer for vegetables and salad expands across the total width of the fridge. It is divided inside but the tray is one wide piece. This requires opening both doors wide (90 degrees) in order to slide the drawer out and access its content. When you do this, the fridge is wide open and all the cold air falls out. I am concerned that the promised energy consumption of 586 KWh per year is not realistic at all.
When you open the fridge doors the LED light is dimmed and takes a while to brighten. You have to wait while the door is open until you can read the labels on bottles, etc. and identify the item you are looking for.
The GE quality designers have obviously never tested their product and realized or identified, which simple improvements will help their customers and create a better product.
Features
2
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, September 10, 2024
We value this feedback. Your comments regarding your refrigerator are extremely important and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice
on September 8, 2024
Posted by: Bigbob717
from NC
Overall nice unit, little fan noise when it comes on but not bad, freezer door not as smooth as it should be and ice fall below when you open the door.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks nice, quiet, features everything I want.
on September 15, 2024
Posted by: Car2029
from Ca
So far I am happy overall with my refrigerator. It is quite in comparison with a more expensive different brand refrigerator I had previously. I feel there will be less possible issues with this make and model. It’s only my faith in quality control (recently shaken) of manufacturing in general that is keeping me from rating this a 5 at this time.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome fridge
on September 20, 2024
Posted by: WillDaBeest
from Ak
I was hesitant to buy a French door fridge, but, the filtration cartridge filters arsenic as well as other metals. And it's counter depth so it's not so obtrusive. Definitely a good buy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Michael, GE_Appliances, September 24, 2024
We’re happy to hear you’ve been enjoying your first foray into French-door refrigerators, and we’re thrilled that it fits your space so well. We love the incredible illumination provided by the LED lighting in this model, and the spill-proof shelves do an amazing job of containing any accidental messes.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love, Love, Love this French door refrigerator!
on September 25, 2024
Posted by: Avon Lady
from MD
This refrigerator is everything I hoped for. I love the look inside and out, I love the counter depth, takes up less room. It is very spacious and is sleek looking. I have only had it a few weeks but so far, I am impressed.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, October 2, 2024
We are thrilled that you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your refrigerator for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on October 15, 2024
Posted by: Lilypr
from Texas
Excellent product. It saves you money in energy costs
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
MEETS EXPECTATIONS PLUS
on October 17, 2024
Posted by: BBQ LEW
from ERIE COLORADO
SUPERIOR PRODUCT CONSTRUCTION AND EASY INSTALLATION
EXCEEDS OUR EXPETATIONS FOR STYLE AND DESUGN
EXCEEDS OUR EXPETATIONS FOR STYLE AND DESUGN
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, October 24, 2024
We are elated that you are loving your new refrigerator and its easy installation. This is such a beautiful model with many great features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your refrigerator for many years to come!
Written by a customer while visiting geappliances.com