Customer reviews from geappliances.com
GE - 21.9 Cu. Ft. French Door Counter Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(189 Reviews)
Open Ratings Snapshot
Rating breakdown 189 reviews
5 Stars
120
4 Stars
45
3 Stars
11
2 Stars
7
1 Star
6
88%of customers recommend this product. 
(
114 out of 129
)
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Customer Reviews for GE - 21.9 Cu. Ft. French Door Counter Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5 out of 5
5
Quiet and efficient
on January 6, 2025
Posted by: Mel1031
from Redding CA
So far so good. Quiet, quick to cool and make ice.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great All Around Features
on January 14, 2025
Posted by: julz63
from Lancaster,Pa
We just had our new fridge installed today. So far, we love it! It's roomy with nice compartments to keep all your food and drinks organized. I am short, so I appreciate that I can reach all angles inside. The digital temperature guage is really nice. The exterior, it being stainless steel is awesome and absolutely love, love, love the French door style. We are very happy with our new purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Bright and well organized
on January 17, 2025
Posted by: Jo in Jersey
from Northern NJ
I’ve only had it a week, but I LOVE it!!! Would highly recommend this product
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Terrible
on January 31, 2025
Posted by: Mich27
Worst refrigerator I've ever had. Freezes all our food in the fridge. Lost thousands in food in the past year. They give the run around fixed it monthly and got a replacement still same issues.
Response from geappliances.comBy JonathonGE_AppliancesFebruary 4, 2025
We want to help out with your food freezing. We recommend checking the following article for tips that can help out with this: (Too Cold, Freezing Food) https://products.geappliances.com/appliance/gea-support-search-content?contentId=23638

If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Utter dissapointment
on February 22, 2025
Posted by: I should just give up
from Richland, WA
I bought this as a replacement for a fridge that died after 25 short months. I've had decent luck with GE in the past, I have a washer and dryer that are running great. The fridge was installed yesterday, and the motor has run for now 28 straight hours. After bumping the temp up, it's still running. Absolute waste of time, money and energy. It's too bad because this is such a great concept and looks really nice.
Currently I have the fridge set at 39, and my thermometer is reading 35.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy AdrianGE_AppliancesFebruary 26, 2025
We are honored to have you as a part of the GE Appliances family. We advise waiting a full 48 hours for the refrigerator to reach the desired set temperature. If you continue to have issues with the temperature being inaccurate, please schedule service with one of our certified technicians. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Doesn’t work after a month
on January 8, 2025
Posted by: Tyler_Jade
Have had the refrigerator for less than a month and the freezer drawer gets so iced over and it’s not normal
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy TierraGE_AppliancesJanuary 20, 2025
We'd like to assist you with your refrigerator freezer door frosting up. We recommend referring to the articles below for troubleshooting:

https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286

https://repair.geappliances.com/resources/faq/article/why-is-my-freezer-frosting-up

If the issue persists after trying the suggestions above, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Jewish Features
on October 20, 2024
Posted by: Cool and Icy
We got confused because Refrigerator had Jewish applications that we did not want. We did not activate nor pay Jewish activation fee. We do not know if these applications may activate by themselves in the future.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Small freezer
on August 14, 2024
Posted by: Anonymous
Freezer too small. Could use a better drawer layout.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
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