Customer reviews from geappliances.com
GE - 36 in. Wide 21.9 Cu. Ft. French Door Counter Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.3
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
170
4 Stars
77
3 Stars
26
2 Stars
12
1 Star
11
84%of customers recommend this product.
(
173 out of
207)
Customer Reviews for GE - 36 in. Wide 21.9 Cu. Ft. French Door Counter Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
Wonderful upgrade
on September 20, 2024
Posted by: CASM1
This product is wonderful and such an upgrade for our old refrigerator. It’s outside is very easy to wipe and clean good for folks with kids. Everything is easy to view and organize seems to have a good sealing.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, September 27, 2024
We are ecstatic that you are loving your new refrigerator and its ease of use. This is such a beautiful model with many great features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your refrigerator for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great new fridge
on September 16, 2024
Posted by: Mike_Crash
Great so far. Easy to install and hook up the water line.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks nice, quiet, features everything I want.
on September 15, 2024
Posted by: Car2029
from Ca
So far I am happy overall with my refrigerator. It is quite in comparison with a more expensive different brand refrigerator I had previously. I feel there will be less possible issues with this make and model. It’s only my faith in quality control (recently shaken) of manufacturing in general that is keeping me from rating this a 5 at this time.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great purchase!
on September 13, 2024
Posted by: laura47
So far we are very happy with our new refrigerator. The counter depth size fits well and the stainless finish does not show fingerprints. I really like the shelving space of the french door refrigerator, and feel that the freezer space is adequate for the two of us.
Response from geappliances.comBy Jonathon, GE_Appliances, September 26, 2024
Thank you for sharing your experience with your new refrigerator. We're excited to see that you've been enjoying everything so far. You've made an amazing choice by going with this model. We really love the fingerprint resistant stainless steel and other features. We know it is going to last you for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice
on September 8, 2024
Posted by: Bigbob717
from NC
[Employee of ge_appliances] Overall nice unit, little fan noise when it comes on but not bad, freezer door not as smooth as it should be and ice fall below when you open the door.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Too Noisy.
on September 8, 2024
Posted by: Zevo
Very noisy when compressor runs which is often. There seems to be a rattling noise not just a hum had repairman out but could not figure out why. Will be asking him to come back if can’t be solved will request an exchange
Response from geappliances.comBy Jonathon, GE_Appliances, September 10, 2024
We want to help out with the sound you are noticing from your refrigerator. We definitely recommend getting a follow up appointment from one of our technicians. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
2
Design is flawed, far from mature
on September 7, 2024
Posted by: The savvy Shopper
from Michigan
The fridge makes its presence known as soon as you plug it in. The noise is much louder than our previous fridge GE fridge. It is not so much the compressor but the fans inside that move the air, it's like a yowling noise and very noticeable.
The left door makes a very audible mechanical noise upon closing; the movable flap that seals engages with a mechanical noise. I never had this issue with any other fridge.
The interior layout is subpar, not well thought through. E.g., there is no egg carton storage any more in the doors.
The bottom crisper drawer for vegetables and salad expands across the total width of the fridge. It is divided inside but the tray is one wide piece. This requires opening both doors wide (90 degrees) in order to slide the drawer out and access its content. When you do this, the fridge is wide open and all the cold air falls out. I am concerned that the promised energy consumption of 586 KWh per year is not realistic at all.
When you open the fridge doors the LED light is dimmed and takes a while to brighten. You have to wait while the door is open until you can read the labels on bottles, etc. and identify the item you are looking for.
The GE quality designers have obviously never tested their product and realized or identified, which simple improvements will help their customers and create a better product.
The left door makes a very audible mechanical noise upon closing; the movable flap that seals engages with a mechanical noise. I never had this issue with any other fridge.
The interior layout is subpar, not well thought through. E.g., there is no egg carton storage any more in the doors.
The bottom crisper drawer for vegetables and salad expands across the total width of the fridge. It is divided inside but the tray is one wide piece. This requires opening both doors wide (90 degrees) in order to slide the drawer out and access its content. When you do this, the fridge is wide open and all the cold air falls out. I am concerned that the promised energy consumption of 586 KWh per year is not realistic at all.
When you open the fridge doors the LED light is dimmed and takes a while to brighten. You have to wait while the door is open until you can read the labels on bottles, etc. and identify the item you are looking for.
The GE quality designers have obviously never tested their product and realized or identified, which simple improvements will help their customers and create a better product.
Features
2
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, September 10, 2024
We value this feedback. Your comments regarding your refrigerator are extremely important and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice looking, functional but noisy.
on September 7, 2024
Posted by: San Truck
from Mesa, Az
The look and outward design of the refrigerator is very clean and nice. Lots of functional interior features with adjustable shelves and door storage compartments. However, the refrigerator is noisy and the French door center seal panel does not consistently deploy.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, September 9, 2024
We want to help out with the seal panel not consistently deploying and with the sound. We suggest getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com