Customer reviews from geappliances.com
GE - 21.9 Cu. Ft. French Door Counter Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.3
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
168
4 Stars
74
3 Stars
25
2 Stars
12
1 Star
9
85%of customers recommend this product.
(
170 out of
201)
Customer Reviews for GE - 21.9 Cu. Ft. French Door Counter Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
Great design
on July 15, 2025
Posted by: Lilros
We love our new GE French Door fridge! The spacious design has been so helpful. Our prior fridge was the same CF, but with the storage bins on the doors, it definitely clears up a good amount of space. I will say the freezer capacity is a bit smaller, but we can work with it. The fridge is wonderfully cold and produce has lasted so much longer. The doors, and fridge itself, are very sturdy and sound.
Written by a customer while visiting geappliances.com
Customer Rating
3
Attractive and well-lit interior with a few issues
on July 18, 2025
Posted by: Jackson8208
from California
Attractive and well-lit interior. and excellent capacity. Only problems I have are a clumsy attempt to divide an upper shelf into two parts and the freezer that collect ice cubes that often pop out when it gets full. I also wonder how much cool air is lost with both fridge doors open, which often is necessary. Although not bad, it sometimes runs with noticeable noise .
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, July 28, 2025
We are glad to assist you with your refrigerator. There are a few things we recommend trying that may help with the ice bucket overflowing: Be sure the bucket is properly positioned directly under the icemaker. Make sure the feeler arm is not broken. The feeler arm is either a metal rod on the side of the icemaker or a plastic paddle that sits horizontal under the icemaker. For further guidance, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16934
When it comes to sounds, it is normal for the unit to make sounds while operating. You can refer here for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901#:~:text=A%20clicking/tic%2Dtock%20noise,by%20the%20circulation%20of%20refrigerant.
As far as adjusting the shelf, you can refer to page 16 of the owner's manual for guidance. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--tNS_f22X--/r8svo2jeezevledqxfti.pdf
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16934
When it comes to sounds, it is normal for the unit to make sounds while operating. You can refer here for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901#:~:text=A%20clicking/tic%2Dtock%20noise,by%20the%20circulation%20of%20refrigerant.
As far as adjusting the shelf, you can refer to page 16 of the owner's manual for guidance. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--tNS_f22X--/r8svo2jeezevledqxfti.pdf
Written by a customer while visiting geappliances.com
Customer Rating
3
Too much noise.
on July 16, 2025
Posted by: Daowen
from Fort Bragg, CA
The motor rattles and makes squeaking noises constantly. Has done it since day 1. The shelves are located at poor levels. Lack of shelf space. Does not hold much at all. Would not buy again.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Diego, GE_Appliances, July 24, 2025
We would like to help you with the sound level of your refrigerator. Rattling sounds can be considered normal when the icemaker is turned on but not connected to a water supply. If your unit is not hooked up to water, we recommend turning the icemaker off.
Rattling sounds may also occur when a new refrigerator's door gasket is sealing very tightly. This sound is typically temporary and should stop within a few days as the gasket becomes more pliable. However, considering that you’ve had your unit for several months now, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at:
https://www.geappliances.com/ge/service-and-support/service.htm
Rattling sounds may also occur when a new refrigerator's door gasket is sealing very tightly. This sound is typically temporary and should stop within a few days as the gasket becomes more pliable. However, considering that you’ve had your unit for several months now, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at:
https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
new fridge
on July 19, 2025
Posted by: mdy5
from CT
I very much appreciate the fingerprint resistant stainless steel, and the beeping if door is left open was annoying at first, but I do think it is helpful. I have had vegetables freeze in the drawer and on the upper shelves, despite the temperature setting being at the suggested one.
I do not think the capacity is as good as my older 2 door fridge. And the pull out freezer is difficult -- the drawer seems unstable and does not hold nearly as much as a door freezer.
I do not think the capacity is as good as my older 2 door fridge. And the pull out freezer is difficult -- the drawer seems unstable and does not hold nearly as much as a door freezer.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, July 29, 2025
We are happy to hear that you are enjoying some of the features of this refrigerator, and we would like to provide guidance with your food freezing in the fresh food section. Multiple factors for food freezing include temperature settings, food load, and fresh food sensor. We have provided some additional troubleshooting tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
Your feedback is extremely important to us. We will pass these comments regarding your freezer drawer along to our product team to review.
Your feedback is extremely important to us. We will pass these comments regarding your freezer drawer along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
4
nice water outlet
on July 20, 2025
Posted by: kess2025
nice stainless finish, doors disassemble is a little to tough..but it worked .
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy
on July 26, 2025
Posted by: Whyisnicknamerequired
Noisy. Attempted to schedule service on the website, but the GE service page doesn't recognize it's own product number!
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, August 1, 2025
We'd like to help go over the sound level of your refrigerator and with scheduling service.
There can be a lot of sounds that can occur during normal operation of your refrigerator. We recommend checking the following article to view a list of them: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you suspect the sounds aren't from normal operation, you can schedule service with our Bodewell team by calling 1-833-426-3393.
There can be a lot of sounds that can occur during normal operation of your refrigerator. We recommend checking the following article to view a list of them: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you suspect the sounds aren't from normal operation, you can schedule service with our Bodewell team by calling 1-833-426-3393.
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent French door fridge
on August 15, 2025
Posted by: Hallme
After much review we chose the GE fridge and couldn’t be happier. Nice open interior and in door gallon storage means you can fit a lot in this fridge.
Written by a customer while visiting geappliances.com
Customer Rating
4
Open door alarm needs to be louder
on August 19, 2025
Posted by: Steamer57
from Texas
People with tinnitus can’t hear the high pitch open door alarm. It either needs to be louder or a lower tone
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com