Customer Reviews for GE - 36 in. Wide 21.9 Cu. Ft. French Door Counter Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
1
Terrible
on January 31, 2025
Posted by: Mich27
Worst refrigerator I've ever had. Freezes all our food in the fridge. Lost thousands in food in the past year. They give the run around fixed it monthly and got a replacement still same issues.
Response from geappliances.comBy Jonathon, GE_Appliances, February 4, 2025
We want to help out with your food freezing. We recommend checking the following article for tips that can help out with this: (Too Cold, Freezing Food) https://products.geappliances.com/appliance/gea-support-search-content?contentId=23638
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
So far this seems to be a great fridge. I like that the shelves inside have a lot of adjustment options and plenty of space. The counter depth option saves a lot of floor space in my kitchen.
Overall happy with the fridge. I LOVE the deep storage on the doors. We liked the flexibility of the half shelves, good to store tall bottles as advertised. This model fits in the space nicely as other brands were too tall to fit in the old location. We were careful to measure the opening before shopping. Looked very seriously at the LG first, but the door hinges were HUGE which caused clearance issues for the location in the kitchen. Purchasing the counter depth model made it easier for my partner’s wheelchair to roll by. Two areas of concern: not thrilled with the freezer drawers and slides. The plastic drawers need some metal reinforcement for the freezer compartment and the vegetable and deli drawers are smaller than the Kitchenaid we used to have. Other than those two concerns we are quite happy with our purchase.
Love the counter depth. It gives me more walking space in my kitchen. The shelves are not deep so it makes it easier to grab things out of the refrigerator. The freezer was a little smaller than I thought it would be, because of the in box ice maker. I didn’t want the in the door ice machine. But I can deal with that. I don’t keep frozen food long in it anyway. It was packed very well to prevent damage in shipping. Overall. Very pleased.
Beautiful refrigerator, but it's very noisy. Motor running very often, it's loud, and my electricity bill doubled since I got this fridge.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, January 30, 2025
We are happy to provide guidance with your beautiful new refrigerator. We have provided some normal refrigerator noises/sounds at the link below. If you are experiencing any noises not listed, we recommend scheduling service to ensure normal operation. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm