Customer reviews from geappliances.com
GE - 21.9 Cu. Ft. French Door Counter Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.3
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
168
4 Stars
74
3 Stars
25
2 Stars
12
1 Star
9
85%of customers recommend this product.
(
170 out of
201)
Customer Reviews for GE - 21.9 Cu. Ft. French Door Counter Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
It's a Fridge!
on November 15, 2025
Posted by: Food Eater
[This review was collected as part of a promotion.] The food inside is cold and my wife is happy with it. Happy wife...
I prefer the one with the water and ice dispenser on the freezer door but she wanted this one. We have ordered a scoop for the ice tray in the freezer as it doesn't come with one. Opening the door to get to the water dispenser works and isn't as bad as I thought it would be.
The thing looks great. Having the double doors on top does let you see what is inside it better. Freezer is smaller than the one that this one is replacing.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
its ok
on November 28, 2025
Posted by: peechee
[This review was collected as part of a promotion.] not very quiet. no butter compartment. no dairy compartment. top right shelf not very sturdy. spot on door where there is no stainless steel. waiting for 2 weeks for new door to come to replace this.
Response from geappliances.comBy Joyce, GE_Appliances, December 1, 2025
Newer refrigerators will sound different from older refrigerators. Modern refrigerators have more features and use newer technology. You'll hear different sounds that are explained on page 43 in your manual. https://products-salsify.geappliances.com/image/upload/s--xob2i9Gy--/r8svo2jeezevledqxfti.pdf If you haven't already, please reach back out to your sales associate for an update on your door replacement.
Written by a customer while visiting geappliances.com
Customer Rating
2
LOUD Refrigerator!
on December 4, 2025
Posted by: Refrigerator100
from Aurora, Il
[This review was collected as part of a promotion.] I like the capacity of the refrigerator. Freezer space could be larger. Refrigerator is VERY loud. I can hear it running in the next room. I wouldn't purchase this refrigerator again because of the noise. Water dispenser inside the needs to be reworked. You should be able to press a button with a cup instead of having to hold the button down with your finger to fill the cup. This is very awkward to do.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Dianna, GE_Appliances, December 8, 2025
Your feedback is important to us and we will pass your comments to our product team regarding the water dispenser button so they may review.
We would like to help and provide some guidance regarding the noise you will hear from your refrigerator unit. We do have an informative article on our website that we will link below for you.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you find the noise coming from your unit is not a normal sound. We recommend reaching out to our Bodewell service team at the phone number or link below.
833-426-3393
https://www.geappliances.com/ge/service-and-support/service.htm
We would like to help and provide some guidance regarding the noise you will hear from your refrigerator unit. We do have an informative article on our website that we will link below for you.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you find the noise coming from your unit is not a normal sound. We recommend reaching out to our Bodewell service team at the phone number or link below.
833-426-3393
https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
not too happy!
on January 10, 2026
Posted by: Frida1978
from Florida
Not too happy with the very inconvenient water dispenser
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com
Customer Rating
2
Does not stand plumb no way to make it stand “ plu
on January 25, 2026
Posted by: LJRawlings
GE needs to re- think non leveling wheels. My refrigerator stands 1.5” out of plumb and these are cabinet depth to look built in. You CANT “plumb” the unit . Looks terrible!
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, January 26, 2026
We value this feedback. Your comments regarding the leveling if the refrigerator is important to us. We will be sure to share this information with our Product Design Team. In the meantime, you can refer to the following article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy with the fridge
on January 26, 2026
Posted by: Abzz
from Los Angeles
I’ve had this fridge for four months. I like the size of the fridge and freezer and the fingerprint proof stainless steel. Overall, I think it’s a great fridge. What I don’t are the produce drawers. They seem smaller than my last fridge and they only open half way making it difficult to put larger items inside. The freezer makes great ice but too much of it is dispensed and it falls inside the back of the freezer which is not easy to access. Other than that, I’m very happy and would recommend this fridge.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok prduct
on February 13, 2026
Posted by: Toowarmforfood
from Florida
I love the space and room in the refrigerator, but I’ve only had it for 3 months and it will either have my food frozen, or have everything sweating and warm.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, February 16, 2026
We'd like to help out with the temperature fluctuation you are noticing. We recommend checking to make sure that your door/seal is closing properly, to prevent warm air from entering the unit and help keep cool air inside. You will also want to check for any large items such as trays, platters, food items that may interfere with door closure. You can check out more troubleshooting in our article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
For food freezing, we recommend making sure the food load is 1/2 full or more. Freezing is more likely to occur when your refrigerator does not have enough food to absorb the cold air. You can check out the article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002 for more tips.
If the troubleshooting didn't provide help, we recommend scheduling an appointment with our Bodewell service team. To make an appointment with one of our Bodewell technicians, please call 1-833-426-3393 or visit this site: https://www.bodewell.com/schedule-repair-service.
For food freezing, we recommend making sure the food load is 1/2 full or more. Freezing is more likely to occur when your refrigerator does not have enough food to absorb the cold air. You can check out the article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002 for more tips.
If the troubleshooting didn't provide help, we recommend scheduling an appointment with our Bodewell service team. To make an appointment with one of our Bodewell technicians, please call 1-833-426-3393 or visit this site: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn’t work after a month
on January 8, 2025
Posted by: Tyler_Jade
Have had the refrigerator for less than a month and the freezer drawer gets so iced over and it’s not normal
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, January 20, 2025
We'd like to assist you with your refrigerator freezer door frosting up. We recommend referring to the articles below for troubleshooting:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286
https://repair.geappliances.com/resources/faq/article/why-is-my-freezer-frosting-up
If the issue persists after trying the suggestions above, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286
https://repair.geappliances.com/resources/faq/article/why-is-my-freezer-frosting-up
If the issue persists after trying the suggestions above, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com