Customer reviews from geappliances.com
GE - 36 in. Wide 21.9 Cu. Ft. French Door Counter Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.3
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
170
4 Stars
77
3 Stars
26
2 Stars
12
1 Star
11
84%of customers recommend this product.
(
173 out of
207)
Customer Reviews for GE - 36 in. Wide 21.9 Cu. Ft. French Door Counter Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
4
Refrigerator is over cooling & freezing food
on June 10, 2025
Posted by: Benizi
from Pembroke Pines Florida
Refrigerator is cooling too much, food is getting iced up & eggs are cracking up & the inside of eggs are frozen
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Decent fridge
on June 9, 2025
Posted by: GSMaine
Freezer space is deceptively small. Lots of storage on the doors
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor Water Dispenser
on June 8, 2025
Posted by: Della Mae
I like almost everything about the refrigerator, except the water dispenser inside. The dispenser is a tiny tube that sticks out to dispense water. Water gushes out, dispensing a sudden, forceful stream of water, causing the water to miss the glass, spilling on the shelf below. Also, every time you push the dispenser button, the water filter makes a loud knocking noise. I solved part of the problem by placing a sponge in the area where the water spills, and that does help, but you have to remember to remove the sponge when you open the drawer above. I also connected a long, flexible straw to the spout dispenser to help guide the water into a glass. A second 8 glass of water is not cold when it comes out, if more than 8 ounces have just been dispensed before that one.
I do like the half shelf for tall items and the large bins that hold gallon containers, but the small bottom shelves on each door are so small that only cans of soda will fit in there. The vegetable bins are barely large enough to hold a small head of lettuce, a large onion, and a couple of tomatoes. I wish I had read more reviews before I purchased this refrigerator.
I do like the half shelf for tall items and the large bins that hold gallon containers, but the small bottom shelves on each door are so small that only cans of soda will fit in there. The vegetable bins are barely large enough to hold a small head of lettuce, a large onion, and a couple of tomatoes. I wish I had read more reviews before I purchased this refrigerator.
Response from geappliances.comBy Diego, GE_Appliances, June 11, 2025
We’d like to help improve the water flow and temperature from your dispenser. One common reason for water to spurt from the dispenser is the installation of a new water filter cartridge. To resolve this, we recommend running water through the dispenser for about 3 minutes (approximately 1.5 gallons). This helps clear any air or loose particles from the system.
As for the water temperature, this unit is designed to chill the water supply while it's not in use. However, it's normal for the first glass or two to be less cool if the dispenser hasn’t been used for an extended period. To address this, we suggest running the dispenser until the internal reservoir is emptied. After that, it will take several hours for the supply to fully chill again.
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm.
We will pass your comments about the shelving configuration to our product design team.
As for the water temperature, this unit is designed to chill the water supply while it's not in use. However, it's normal for the first glass or two to be less cool if the dispenser hasn’t been used for an extended period. To address this, we suggest running the dispenser until the internal reservoir is emptied. After that, it will take several hours for the supply to fully chill again.
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm.
We will pass your comments about the shelving configuration to our product design team.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great looking fridge
on June 5, 2025
Posted by: Mb143
from Palm Desert, Ca
I really like this new fridge. It looks great and has so much more room than my last fridge that looked a lot like it. I’m very pleased so far.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Check Other Brands
on June 5, 2025
Posted by: CWPA
Capacity is not up to the some other brands. Food periodically freezes, shelving is substandard and cheaply put together. Ice maker keeps making ice and falls into the drawer area. Eventually, I will put this fridge in the garage and go back to LG.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, June 9, 2025
We're here to support you with your new refrigerator. We see that a service appointment was scheduled and we're confident the matter will be resolved by a Bodewell technician. In the meantime, we're happy provide you with some helpful tips:
The shelves and bins of this unit are adjustable. We recommend referring to the owner's manual starting with page 16. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--tNS_f22X--/r8svo2jeezevledqxfti.pdf
You can also refer here:
https://www.geappliances.com/ge/refrigerators/refrigerator-capacity-organization.htm
As far as the ice overflowing, there are a few things you can check that may fix this issue. Please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16934
The shelves and bins of this unit are adjustable. We recommend referring to the owner's manual starting with page 16. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--tNS_f22X--/r8svo2jeezevledqxfti.pdf
You can also refer here:
https://www.geappliances.com/ge/refrigerators/refrigerator-capacity-organization.htm
As far as the ice overflowing, there are a few things you can check that may fix this issue. Please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16934
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice, median level fridge for a great price.
on May 26, 2025
Posted by: Little Texas
from Sugar Land, Texas
Capacity size fits our needs and the counter depth is perfect. No problems with keeping things cool and the noise level is okay. Shelving options are good.
We don’t like the way the ice dispenses and then drops down to the bottom of the freezer compartment when it’s full and the freezer door is opened. We liked the idea of the water dispenser being inside the door; however, we wish the button for dispensing was easier to push and hold. Overall, it’s aesthetically nice, cools well, and has well organized utility.
We don’t like the way the ice dispenses and then drops down to the bottom of the freezer compartment when it’s full and the freezer door is opened. We liked the idea of the water dispenser being inside the door; however, we wish the button for dispensing was easier to push and hold. Overall, it’s aesthetically nice, cools well, and has well organized utility.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, May 29, 2025
We are excited to hear that you are enjoying your new refrigerator and its layout. Your feedback is extremely important to us, and we will be sure to pass these comments regarding the ice dispenser and the water dispenser button along to our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Regular maintenance requirements?
on May 20, 2025
Posted by: BYCDEA
from Hartland, WI
So far, we are happy with the performance along with the fit and finish on our new fridge. I am one of those customers that believe in regular maintenance/cleaning of the product to assure prolonged performance. Having two Great Danes does require we stay on top of maintenance. I am having trouble finding directions on the recommended method for cleaning the condenser on this new refrigerator? I am hoping to learn the process long before I need to perform it. If I am missing something, please let me know. Thanks.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good solid fridge
on May 19, 2025
Posted by: C_atravers
from Missouri
Fridge looks great and is nice and spacious. The freezer is not as large but it’s fine. The bottom drawer in the fridge isn’t divided, so you have to open both doors if you open the drawer, which is kind of a pain. But overall solid product so far!
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com