Customer reviews from geappliances.com
GE - 21.9 Cu. Ft. French Door Counter Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4.4
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
131
4 Stars
52
3 Stars
14
2 Stars
8
1 Star
7
87%of customers recommend this product.
(
128 out of
147)
Customer Reviews for GE - 21.9 Cu. Ft. French Door Counter Depth Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
3
Good capacity, but loud compressor
on May 14, 2025
Posted by: kbe25
from Georgia
Plenty of storage inside, and fridge/freezer seem to keep temp well. My main complaint is the noise of the compressor - it's much louder than my old unit, and it seems to run almost all the time. When the house is quiet, it seems like you can hear the fridge running from rooms away.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, May 16, 2025
We are so happy to hear that you are enjoying your new refrigerator and its internal capacity. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the compressor along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Regular maintenance requirements?
on May 20, 2025
Posted by: BYCDEA
from Hartland, WI
So far, we are happy with the performance along with the fit and finish on our new fridge. I am one of those customers that believe in regular maintenance/cleaning of the product to assure prolonged performance. Having two Great Danes does require we stay on top of maintenance. I am having trouble finding directions on the recommended method for cleaning the condenser on this new refrigerator? I am hoping to learn the process long before I need to perform it. If I am missing something, please let me know. Thanks.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice, median level fridge for a great price.
on May 26, 2025
Posted by: Little Texas
from Sugar Land, Texas
Capacity size fits our needs and the counter depth is perfect. No problems with keeping things cool and the noise level is okay. Shelving options are good.
We don’t like the way the ice dispenses and then drops down to the bottom of the freezer compartment when it’s full and the freezer door is opened. We liked the idea of the water dispenser being inside the door; however, we wish the button for dispensing was easier to push and hold. Overall, it’s aesthetically nice, cools well, and has well organized utility.
We don’t like the way the ice dispenses and then drops down to the bottom of the freezer compartment when it’s full and the freezer door is opened. We liked the idea of the water dispenser being inside the door; however, we wish the button for dispensing was easier to push and hold. Overall, it’s aesthetically nice, cools well, and has well organized utility.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, May 29, 2025
We are excited to hear that you are enjoying your new refrigerator and its layout. Your feedback is extremely important to us, and we will be sure to pass these comments regarding the ice dispenser and the water dispenser button along to our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor Water Dispenser
on June 8, 2025
Posted by: Della Mae
I like almost everything about the refrigerator, except the water dispenser inside. The dispenser is a tiny tube that sticks out to dispense water. Water gushes out, dispensing a sudden, forceful stream of water, causing the water to miss the glass, spilling on the shelf below. Also, every time you push the dispenser button, the water filter makes a loud knocking noise. I solved part of the problem by placing a sponge in the area where the water spills, and that does help, but you have to remember to remove the sponge when you open the drawer above. I also connected a long, flexible straw to the spout dispenser to help guide the water into a glass. A second 8 glass of water is not cold when it comes out, if more than 8 ounces have just been dispensed before that one.
I do like the half shelf for tall items and the large bins that hold gallon containers, but the small bottom shelves on each door are so small that only cans of soda will fit in there. The vegetable bins are barely large enough to hold a small head of lettuce, a large onion, and a couple of tomatoes. I wish I had read more reviews before I purchased this refrigerator.
I do like the half shelf for tall items and the large bins that hold gallon containers, but the small bottom shelves on each door are so small that only cans of soda will fit in there. The vegetable bins are barely large enough to hold a small head of lettuce, a large onion, and a couple of tomatoes. I wish I had read more reviews before I purchased this refrigerator.
Response from geappliances.comBy Diego, GE_Appliances, June 11, 2025
We’d like to help improve the water flow and temperature from your dispenser. One common reason for water to spurt from the dispenser is the installation of a new water filter cartridge. To resolve this, we recommend running water through the dispenser for about 3 minutes (approximately 1.5 gallons). This helps clear any air or loose particles from the system.
As for the water temperature, this unit is designed to chill the water supply while it's not in use. However, it's normal for the first glass or two to be less cool if the dispenser hasn’t been used for an extended period. To address this, we suggest running the dispenser until the internal reservoir is emptied. After that, it will take several hours for the supply to fully chill again.
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm.
We will pass your comments about the shelving configuration to our product design team.
As for the water temperature, this unit is designed to chill the water supply while it's not in use. However, it's normal for the first glass or two to be less cool if the dispenser hasn’t been used for an extended period. To address this, we suggest running the dispenser until the internal reservoir is emptied. After that, it will take several hours for the supply to fully chill again.
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm.
We will pass your comments about the shelving configuration to our product design team.
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn’t work after a month
on January 8, 2025
Posted by: Tyler_Jade
Have had the refrigerator for less than a month and the freezer drawer gets so iced over and it’s not normal
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, January 20, 2025
We'd like to assist you with your refrigerator freezer door frosting up. We recommend referring to the articles below for troubleshooting:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286
https://repair.geappliances.com/resources/faq/article/why-is-my-freezer-frosting-up
If the issue persists after trying the suggestions above, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286
https://repair.geappliances.com/resources/faq/article/why-is-my-freezer-frosting-up
If the issue persists after trying the suggestions above, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Jewish Features
on October 20, 2024
Posted by: Cool and Icy
We got confused because Refrigerator had Jewish applications that we did not want. We did not activate nor pay Jewish activation fee. We do not know if these applications may activate by themselves in the future.
I would recommend this to a friend!
Features
3
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Small freezer
on August 14, 2024
Posted by: Anonymous
Freezer too small. Could use a better drawer layout.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Attractive design
on August 28, 2024
Posted by: This is dumb Why
from Ma.
Attractive well designed- the Water dispenser could be improved, but it doesn’t take any space up which is a plus. So far, very pleased
Written by a customer while visiting geappliances.com