Customer reviews from bestbuy-ca
Sennheiser - ACCENTUM True Wireless Earbuds - Black
Average customer rating
3.5
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
7
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
4
60%of customers recommend this product.
(
9 out of
15)
Customer Reviews for Sennheiser - ACCENTUM True Wireless Earbuds - Black
Customer Rating
5
Earbuds
on August 14, 2026
Posted by: Jfa
from Ste-anne-de-la-perade
I think the sound is amazing compared to my old ones!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Only buy if on sale
on August 14, 2026
Posted by: Bigchudgus
from Edmonton
Audio quality is only decent, would not pay 280 for them, luckily was on sale for 80 when I bought
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Poor QA
on August 12, 2026
Posted by: C.K.
from Vancouver
The price was attractive, especially since I got them during the Summer Sales. They worked perfectly on the first day, but problems emerged by day two. Immediately after my first phone call, the earbuds started repeatedly announcing "The call ended" every few minutes while I was watching YouTube on my iPhone. Additionally, the touch controls on both earbuds malfunctioned—every tap only triggered a "Muted" response, and no other functions would activate. I tried placing them back in the case and reinserting them, but the issue persisted. After a few hours, I put them in the case once more, and they seemed to recover.
Beyond the technical glitches, I found the design quite unfriendly—the shape makes them difficult to handle and awkward to tap accurately. I own several other earbuds from Sony and Jabra with different fit modes, and these are by far the worst in terms of ear comfort and stability. Given all these issues, I didn't feel confident keeping them, so I returned them to Best Buy.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Works well was on sale.
on August 11, 2026
Posted by: Rob
from Duncan
Title says it all, if you can snag em on sale they are a nice pair of earbuds, they have pretty good noise cancelling fit in my ears just fine, have a pretty good battery life of like 4 hours and the case holds, i dont know its not run out of charge prob another 20 hours haha :)
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Amazing Sound
on August 10, 2026
Posted by: Franky D
from Mississauga
when i purchased my Sennheiser Accentum they were on sale at an incredible price. i cant believe that i only paid $80 for them. they fit real good & they feel very secure. Most of all the sound is amazing and they are just as good as my Google Pixel Buds Pro 2.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Very bad
on August 7, 2026
Posted by: Muss
from Brossard
Worth it nothing... this bad and stupid model from big company ... I can't believe.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Time
on November 11, 2024
Posted by: Dakunclear
from Calgary
So here is a bit of a review on them now I purchased these on sale and they weren't review unit or any of the funny jazz that is mentioned 093843098 times on here.
Overall sound quality of them is good with good mids, bass and highs. The app is really awesome and allows for a lot of tuning. I this set to 3 different devices and it's seamless on moving from one device to another thanks to the bluetooth 5.3. In the box you get several different tips for your ears and a USB C charger plus a quick start manual and the normal warranty stuff which is 2 years (kinda nice to see compared to most brands and the one year). One thing I didn't find out until later is that the casing does include wireless charging which was nice to see.
Onto the my 2 gripes... first it's a big case and it does fit in the pocket watch pocket in your jeans it will make it difficult to get your keys out as it's fairly bulky, this is smallest of my gripes.
My second gripe was the pain that it caused for putting it in my ears now I saw reviews about this as well but one thing they don't tell you is after about a week your ears grow used to them and they become comfortable so give them a bit of time.
All in all I would give these a solid 4 as the battery life seems to be stellar and the added charging is quick in the case without leaving you hanging for more.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca