Customer reviews from bestbuy-ca
Sennheiser - ACCENTUM True Wireless Earbuds - Blue
Average customer rating
3.3
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
10
4 Stars
3
3 Stars
1
2 Stars
2
1 Star
7
61%of customers recommend this product.
(
14 out of
23)
Customer Reviews for Sennheiser - ACCENTUM True Wireless Earbuds - Blue
Customer Rating
5
Great purchase
on February 9, 2026
Posted by: Leigh
from Ottawa
Great Bluetooth connectivity. Good fit in my ears. Great sound. Like the noise canceling vs normal because its nice to be able to hear whats around but also not!
Good battery. Nice functionality.
Good battery. Nice functionality.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Major Connection Issues
on January 13, 2026
Posted by: Emit
from Kelowna
First Pair i got sounded great when I first tried them at home, however as soon as I wore them outside it was nothing but issues. In a 5 minute walk from my truck to school the audio would not stop disconnecting, popping and cracking throughout my walk. I tried all the recommended fixes like moving my phone location on my body and redownloading firmware updates and it didn't fix it. Returned the first pair and exchanged for another and all the same issues as before are happening. Good for indoor use but god forbid you take them outside just your hand will block all signal to these ear buds. With the price point these are at it is absolutely unacceptable especially when all other brands I've used before have never had this issue.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Excellent
on January 3, 2026
Posted by: Rick
from Laval
Écouteurs très performants. Suppression du bruit ambiant efficace. Je recommande ce produit.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Overall happy
on December 25, 2025
Posted by: Derek
from Langley City
Headphones seem fine but there is like a echo background noise during phone calls. Like my ear is inside of a shell
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Doesn't worth it
on September 25, 2025
Posted by: Amir
from Coquitlam
I bought this last night for my daughter to use when commuting, she was furious after using it, these are her words "They don't noise cancel anything. I can hear everything. I can hear people talking on the bus. I can hear the engine. I can hear the bus noises. They suck" and apparently the touch sensor is so sensitive that it kept pausing the music or interrupting it
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
So Large, Won't Stay in Ears
on April 30, 2025
Posted by: Shelley
from Halifax, NS
I have previously loved this brand, but these are huge and will not stay in my ears, therefore making them useless. I returned them and went with a different brand which was really disappointing because I had loved my True Wireless earbuds I previously owned. They stayed in my ears no problem. I am not happy that they can no longer be purchased @ Best Buy but only through third parties advertised on the Best Buy website.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Reviews
on November 11, 2024
Posted by: ak
from Burnaby
Every review it seems like was done during a promotion and not actual buyers. hmmmmm
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca