Customer reviews from bestbuy-ca
Sennheiser - ACCENTUM True Wireless Earbuds - Blue
Average customer rating
3
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
4
4 Stars
2
3 Stars
0
2 Stars
2
1 Star
4
50%of customers recommend this product.
(
6 out of
12)
Customer Reviews for Sennheiser - ACCENTUM True Wireless Earbuds - Blue
Customer Rating
2
Good sound. Not a good activ
on March 16, 2026
Posted by: Bogus reviews.
from Sarnia
The sound is pretty good. These earbuds are brutal for exercise. Ive tried all sizes . Just lifting weights they are always feeling like they’re falling out. I tried jogging with them. Didn’t make it 200’ and they fell out. Wouldn’t recommend if you’re using them at a gym . I had Bose earbuds. They were amazing. The one broke and I didn’t want to drop $300 on another pair. I’m gutted I spent $160 on these. Should have just bought another Bose. The reviews seem fabricated. Lots said they were comfortable and good for exercise. I can’t see that.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Good sound. Not a good activ
on March 16, 2026
Posted by: Bogus reviews.
from Sarnia
The sound is pretty good. These earbuds are brutal for exercise. Ive tried all sizes . Just lifting weights they are always feeling like they’re falling out. I tried jogging with them. Didn’t make it 200’ and they fell out. Wouldn’t recommend if you’re using them at a gym . I had Bose earbuds. They were amazing. The one broke and I didn’t want to drop $300 on another pair. I’m gutted I spent $160 on these. Should have just bought another Bose. The reviews seem fabricated. Lots said they were comfortable and good for exercise. I can’t see that.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
These hdph buds sound great!
on February 24, 2026
Posted by: Pete L.
from Winnipeg
They don't feel like they are as snug in the ears as I would prefer but I am very pleased with the sound quality.
Sennheiser earbuds are #1.
Sennheiser earbuds are #1.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great ear buds.
on February 22, 2026
Posted by: Awesome Buds
from Oshawa
I bought these blindly trusting the reviews. I am not disappointed. I give them a 4.5 out of 5. I wear them to bed and they kinda hurt my ears. But all by themselves its a 5 for sound quality, useability, and battery life.
Would buy again.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Great sound, soft on the ears
on February 11, 2026
Posted by: Vanilla
from Best Buy High Tech
The first set delivered to me was defective, no power on the left side, so I exchanged for another set and it arrived two days later. This time it turns out to be a very good one and I enjoyed it very much. The 4stars rating is because the first set wasn’t working right out of the box.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great purchase
on February 9, 2026
Posted by: Leigh
from Ottawa
Great Bluetooth connectivity. Good fit in my ears. Great sound. Like the noise canceling vs normal because its nice to be able to hear whats around but also not!
Good battery. Nice functionality.
Good battery. Nice functionality.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Major Connection Issues
on January 13, 2026
Posted by: Emit
from Kelowna
First Pair i got sounded great when I first tried them at home, however as soon as I wore them outside it was nothing but issues. In a 5 minute walk from my truck to school the audio would not stop disconnecting, popping and cracking throughout my walk. I tried all the recommended fixes like moving my phone location on my body and redownloading firmware updates and it didn't fix it. Returned the first pair and exchanged for another and all the same issues as before are happening. Good for indoor use but god forbid you take them outside just your hand will block all signal to these ear buds. With the price point these are at it is absolutely unacceptable especially when all other brands I've used before have never had this issue.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Overall happy
on December 25, 2025
Posted by: Derek
from Langley City
Headphones seem fine but there is like a echo background noise during phone calls. Like my ear is inside of a shell
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca