Customer reviews from jbl.com
JBL - Clip 5 Portable Bluetooth Speaker - 2024 - Red
Average customer rating
4.4
(132 Reviews)
Rating breakdown 132 reviews
5 Stars
94
4 Stars
15
3 Stars
14
2 Stars
6
1 Star
3
100%of customers recommend this product.
(
25 out of
25)
Customer Reviews for JBL - Clip 5 Portable Bluetooth Speaker - 2024 - Red
Customer Rating
4
Great speaker, ok logo.
on February 27, 2026
Posted by: Schmidt CRNA
The speaker is so good! I wish I knew that the personalization should have been in bigger font. The pictures do not show actual look. Close, but not 100% accurate. That’s probably my fault for picking a greyscale logo.
Written by a customer while visiting jbl.com
Customer Rating
3
on March 2, 2026
Posted by: Mn vcvhhhh
Perfectly honest I can't say as I can tell a difference between this and my JBL clip 4 Hopefully the clip does not break on this one and the charging port does not quit making a connection to where I cant charge it No more like the 4 did
Response from jbl.comBy Customer Support, March 2, 2026
Thanks for your feedback. We appreciate your input, and we'll make sure to forward it to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
2
Be careful with customization..
on March 13, 2026
Posted by: GCK1997
I bought this for a client gift, and am glad I bought two. One of them came out with crisp lines with our logo, the other had the logo at a slight angle and was not accepted. The sound is clear and charge works well. I was disappointed in the customization.
Response from jbl.comBy Customer Support, March 14, 2026
Thank you for your feedback. Feel free to contact us directly so we can assist you further regarding the design of your JBL Clip 5 speaker. https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
3
Great sound but...
on March 13, 2026
Posted by: Art2
from Georgia
The sound is great. Unfortunately the speaker disconnects or turns off. My previous phone had the same issue. I have a Clip 4 without the issue and enjoy the sound but was hoping to upgrade with a new and improved model.
Response from jbl.comBy Customer Support, March 14, 2026
We appreciate your feedback. If your JBL Clip 5 turns off randomly, please make sure that the speaker is fully charged before using it. If this still does not resolve the issue, proceed to perform the reset. To reset the speaker, remove the speaker from your source device's Bluetooth settings. Power on the speaker, then press and hold the Volume + button and Play/Pause button together for 2 seconds until the speaker turns off. Pair the speaker again to your device to see if it fixes the issue. However, if your product keeps disconnecting from your device, feel free to contact our customer support directly for us to know more about the issue and to assist you further with your concern. https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com