Customer reviews from jbl.com
JBL - Clip 5 Portable Bluetooth Speaker - 2024 - Red
Average customer rating
4.4
(132 Reviews)
Rating breakdown 132 reviews
5 Stars
94
4 Stars
15
3 Stars
14
2 Stars
6
1 Star
3
100%of customers recommend this product.
(
25 out of
25)
Customer Reviews for JBL - Clip 5 Portable Bluetooth Speaker - 2024 - Red
Customer Rating
3
Great sound but needs a few tweaks
on February 2, 2026
Posted by: pkappy
The sound from the speaker is very good, what I have come to expect from JBL. However on the Clip in black that I purchased the power / pair and one other button are not visible since the button is black and the plastic is black. Hence the buttons cannot be seen.
Also would be nice if one of the JBL apps helped with pairing, software update or connecting two units together.
Response from jbl.comBy Customer Support, February 3, 2026
We appreciate your feedback on our JBL Clip 5. We value your feedback in helping us improve and provide an exceptional user experience. We'll make sure to share your feedback with the appropriate team.
Our JBL Portable app allows you to update your JBL Clip 5's software by connecting the speaker to the app on your Android or iOS device. You can check for, download, and install firmware updates directly through the app. Additionally, the app lets you pair two JBL Clip 5 speakers for stereo mode. To set this up, both speakers must be powered on and connected to the app. Once paired, you can create a stereo group directly within the app interface.
Our JBL Portable app allows you to update your JBL Clip 5's software by connecting the speaker to the app on your Android or iOS device. You can check for, download, and install firmware updates directly through the app. Additionally, the app lets you pair two JBL Clip 5 speakers for stereo mode. To set this up, both speakers must be powered on and connected to the app. Once paired, you can create a stereo group directly within the app interface.
Written by a customer while visiting jbl.com
Customer Rating
5
What?!?
on February 15, 2026
Posted by: Dan N
from California
Came here specifically to write a review- we use our JBL (we call it “Jibble”) all the time and it’s awesome BUT we were recently a little over served and somehow this thing fell INTO a hot tub and was left overnight- got it out and it worked perfectly. Probably not the prescribed usage per JBL but wanted to pass the anecdote on to endorse a truly well made product!
Written by a customer while visiting jbl.com
Customer Rating
3
Love the personalization
on February 24, 2026
Posted by: Courtk94
from Indiana
I absolutely love that you can personalize the speaker. I wish I would have went with a brighter photo (one taken outside versus inside). The photo I went with wasn’t completely dark, but it appears dark on the speaker which is why I gave this a 3 star review. I wish they had a feature on there which flags certain photo specs for quality on brightness on what will be produced. I ordered 2 other speakers that turned out great.
Response from jbl.comBy Customer Support, February 24, 2026
Thanks for sharing your feedback on our JBL Clip 5. We value your input, and we'll make sure to forward your feedback to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
5
Solid little speaker with great sound
on February 25, 2026
Posted by: Jon65
from Mill Creek WA
Have had this for a couple weeks - this little speaker sounds great with surprisingly solid bass and crisp hi notes. The clip is great for securing to anything - the entire unit is solid and has enough weight that it’s easy to tell that it’s quality but light enough to take anywhere and stores easily. I use it on the golf course and around the yard when getting yard work done - the pairing process is easy and quick.
Written by a customer while visiting jbl.com
Customer Rating
1
Junk
on February 26, 2026
Posted by: Steddie
I bought a jbl 5 because the battery quit on my 3, on my 5 if I get a call the speaker quits same with incoming emails or messages, my 3 would allow acall to ring through and then just pick back up, I tried your help, chat and messaging but my need didnt fit a catagory
Response from jbl.comBy Customer Support, February 26, 2026
Thank you for your feedback on our JBL Clip 5. Our JBL Clip 3 featured a speakerphone with a built-in microphone, which was convenient for taking phone calls. In our recent Clip series like our JBL Clip 5 does not include a built-in microphone, as this model focuses on music playback. If you are looking for a portable speaker with a speakerphone, you might want to check out our JBL Go 2. Please note that this unit is currently out of stock, but you may be able to find it through our authorized third-party sellers.
Written by a customer while visiting jbl.com
Customer Rating
5
Highly Recommend!
on February 26, 2026
Posted by: robinfreak
from California
Sound is great, I use this daily! Highly recommend this to anyone looking for a great quality but easy to carry around speaker!
Written by a customer while visiting jbl.com
Customer Rating
3
Don’t pay extra for the picture personalization
on February 26, 2026
Posted by: Adamsfamily
The speaker quality is great, but I’m sad over the quality of the picture I had paid extra for. The picture looked poor when it came it, but I wasn’t too worried about it because how good could the picture really come out on the porous surface of the speaker, fine, whatever. But now after only owning it for two weeks the picture is severely scratched up and coming off already with very simple use.
Response from jbl.comBy Customer Support, February 27, 2026
Thanks for your feedback. We appreciate you bringing this to our attention and we would like to work with you regarding your personalized JBL Clip 5. You may reach out to us directly for further assistance using this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
My 2nd buy
on February 26, 2026
Posted by: Momooo
from Baltimore, MD
I love it so much it's a perfect size and I can clip it anywhere :)
Written by a customer while visiting jbl.com