Customer reviews from belkin.com
Belkin - BOOSTCHARGE Dual 10W Wireless Charging Pads - White
Average customer rating
3.5
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
39
4 Stars
4
3 Stars
8
2 Stars
9
1 Star
17
19%of customers recommend this product.
(
5 out of
26)
Customer Reviews for Belkin - BOOSTCHARGE Dual 10W Wireless Charging Pads - White
Customer Rating
1
Unreliable - keeps erroring
on December 31, 2021
Posted by: Caroii77
from New Zealand
Like a lot of others I’m unimpressed with this product. Got it for Xmas with some apple AirPods to charge my iPhone 12 mini. First night the light kept switching from white to orange and I couldn’t figure out what it meant but I thought it was ok because the AirPods light shows orange when it needs charging - phone flat next morning.
Second night it kept changing from white to no light to white and phone charged ok.
Third night it was white when it out it on but next morning light was orange and phone flat - so I started reading the reviews to figure out what I was doing wrong
Fourth night I made sure I had it all lined up and positioned correctly, got a white light and it stayed that way for a bit but next morning it was orange again and phone on 50%
Final try last night, I took my phone case off, put on charge, got the white light ok - this morning the light was orange again
Very disappointed in this product
Second night it kept changing from white to no light to white and phone charged ok.
Third night it was white when it out it on but next morning light was orange and phone flat - so I started reading the reviews to figure out what I was doing wrong
Fourth night I made sure I had it all lined up and positioned correctly, got a white light and it stayed that way for a bit but next morning it was orange again and phone on 50%
Final try last night, I took my phone case off, put on charge, got the white light ok - this morning the light was orange again
Very disappointed in this product
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, January 2, 2022
Hi, Caroii77,
Your product experience is totally unexpected and we'd like to have one of our Product Experts dive deep into this to sort things out. Please try using another compatible handheld device to see if the same behavior takes place. With the link to this review and your contact details, email us your response at BelkinCares@belkin.com so we can better assist on this matter.
We look forward with your updates from there!
Regards,
Carl
Belkin Support
Your product experience is totally unexpected and we'd like to have one of our Product Experts dive deep into this to sort things out. Please try using another compatible handheld device to see if the same behavior takes place. With the link to this review and your contact details, email us your response at BelkinCares@belkin.com so we can better assist on this matter.
We look forward with your updates from there!
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Ceilappeal
Verified Purchase:Yes
[This review was collected as part of a promotion.] Phone has to be positioned just right to charge, it’s really annoying
Response from belkin.comBy MJ, Belkin Support, January 5, 2022
Hi, Ceilappeal,
We understand your review. We'll take note of this and let the team know your opinion. You may also send us an email at BelkinCares@belkin.com along with your contact information, should you need further assistance with your Belkin devices.
Regards,
We understand your review. We'll take note of this and let the team know your opinion. You may also send us an email at BelkinCares@belkin.com along with your contact information, should you need further assistance with your Belkin devices.
Regards,
Written by a customer while visiting belkin.com
Posted by: Peter VJ
Verified Purchase:Yes
Both areas of the charger don’t hold its charge for iPods and iPhone 11 at same time. I originally bought this charger for my wife with an iPhone 12. The charge pad didn’t work whatsoever on the iPhone 12. Only charges iPhone 11 and before models.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, January 20, 2022
Hi Peter VJ,
We appreciate your sharing your feedback on the Belkin WIZ002. Please be advised that this wireless charger is compatible with both iPhone 11 and iPhone 12, but it has not been tested with an iPod.
We’d like to have our Product Experts look into your device and provide resolution to the charging issue. You can email us at BelkinCares@belkin.com with the link to this review for our reference.
Regards,
Kyla
Belkin Support
We appreciate your sharing your feedback on the Belkin WIZ002. Please be advised that this wireless charger is compatible with both iPhone 11 and iPhone 12, but it has not been tested with an iPod.
We’d like to have our Product Experts look into your device and provide resolution to the charging issue. You can email us at BelkinCares@belkin.com with the link to this review for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Does not function to the Belkin reputation.
on July 23, 2022
Posted by: MachineAmin
from Burbank, CA
[This review was collected as part of a promotion.] Pro: Good Design. Dual charge. Simple.
Con: the charge point is narrow on each pad. It eliminates the drop factor of 'drop pad' charging. I bought it and after attempting 10 times. only 1 of 10 full charged. When it connects, wirelessly qi charging, the charge does not continue beyond 4 minutes.
Disappointing for the Belkin brand.
Internal schematic needs work....
Internal schematic needs work....
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, July 23, 2022
Hi,
Thank you for your feedback. We'd like to improve your experience with the product. Please reach out to our Support team so they can have a look. You may refer to this link for our hotline number: https://www.belkin.com/us/support-article?articleNum=55022
Regards,
JC
Belkin Support
Thank you for your feedback. We'd like to improve your experience with the product. Please reach out to our Support team so they can have a look. You may refer to this link for our hotline number: https://www.belkin.com/us/support-article?articleNum=55022
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
It charges, but not fast
on November 30, 2022
Posted by: Adriano
from Chicago
First time I used it, I set my iphone 13 mini and and Galaxy s7 Edge. The galaxy charged relatively fast, but slower than when I use a cable. The iphone did not charge completly after 3 hours charging. So, I tough, it might be I charged two phones at the same time and also the iphone had a case. so, the second time I only charged the iphone 13 mini and removed the case. It has been over 3 hours and the phone charged from 22% to 85%, this is a very slow charge. Not sure if I will use to charge my iphone anymore, and if I could return it, I would.
No, I would not recommend this to a friend.
Written by a customer while visiting belkin.com
Posted by: Belkin Lover
from OC, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wow, this is the best wireless charger ever! Belkin always has the best products!
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
3
Chargers half my Apple 🍏 Products
on December 26, 2023
Posted by: Cliffhanger
Got this for Christmas. Chargers IP13 MaxPro just fine.
Does not charger my Airpod Pro 2nd Gen
Does not charger my Airpod Pro 2nd Gen
I would recommend this to a friend!
Response from belkin.comBy Customer Service, January 1, 2024
Hi there,
The charging pads are designed to work with Qi-compatible devices, and has been tested to work with Apple AirPods Pro and Apple AirPods 2nd gen. To better check this out and assist further with your challenges, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
The charging pads are designed to work with Qi-compatible devices, and has been tested to work with Apple AirPods Pro and Apple AirPods 2nd gen. To better check this out and assist further with your challenges, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Ingenious Intellect vs. Irrevocable Idiocy
on May 29, 2024
Posted by: Nicholas Blossfeld
from Houston, Texas
I genuinely thought I broke the brilliant thing in a drunken stupor. But in a display of ingenious design, premier portability and superior craftsmanship the wire is a separate entity. Thank you Bellini for saving me with your godlike apparatus.
Response from belkin.comBy Customer Service, May 29, 2024
Hi, Nicholas,
We are delighted to know that you had a great experience with the Belkin WIZ002. Looking forward to seeing you again. Should you need assistance, you can call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022, or send us an email at BelkinCares@belkin.com.
Regards,
Carl
Belkin Support
We are delighted to know that you had a great experience with the Belkin WIZ002. Looking forward to seeing you again. Should you need assistance, you can call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022, or send us an email at BelkinCares@belkin.com.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com