Customer reviews from belkin.com
Belkin - BOOST↑CHARGE Dual 10W Wireless Charging Pads - White
Average customer rating
3.6
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
39
4 Stars
4
3 Stars
8
2 Stars
7
1 Star
15
21%of customers recommend this product.
(
5 out of
24)
Customer Reviews for Belkin - BOOST↑CHARGE Dual 10W Wireless Charging Pads - White
Customer Rating
1
Charger disconnects
on November 28, 2022
Posted by: Raphael1986
from Jerusalem, Israel
I've bought this because of a good past experience with Belkin, but this product doesn't function properly.
I've tried a few time to charge an iPhone 13 Pro (with and without cover).
On initial positioning the light turns white and seems to charge, but very soon the light turns orange and charging stops.
I've tried a few time to charge an iPhone 13 Pro (with and without cover).
On initial positioning the light turns white and seems to charge, but very soon the light turns orange and charging stops.
No, I would not recommend this to a friend.
Written by a customer while visiting belkin.com
Customer Rating
3
A good charger with a major issue
on December 8, 2020
Posted by: Farani
from Michigan
[This review was collected as part of a promotion.] I like the size and ability of this charger. It fits nicely on the desk and is easy to locate the charging pads. It seems to charge pretty quickly, too. However, I ran into one major issue with it: it makes incessant little high-pitched beeps. They are quiet but audible enough that in a silent room it will drive you crazy. I'm not sure if my unit is just flawed, but I can only use this unit in places such as my kitchen where I'm going to drop off a device to charge and walk away. I couldn't handle it on my work desk. Hopefully it's just an issue with my unit, but without knowing if this is the case, I wouldn't recommend buying this for a desk or quiet workplace.
Response from belkin.comBy Belkin, Customer Support, December 11, 2020
Hello, Farani,
We'd like to have your Belkin WIZ002 checked with our Product Experts by sharing this over email at BelkinCares@belkin.com with your contact info, photo of the unit, copy of the receipt and the link of this review, for our reference.
Regards,
Elyza
Belkin Support
We'd like to have your Belkin WIZ002 checked with our Product Experts by sharing this over email at BelkinCares@belkin.com with your contact info, photo of the unit, copy of the receipt and the link of this review, for our reference.
Regards,
Elyza
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
It works but isn't great
on December 3, 2020
Posted by: Joedev
from Buffalo, NY
[This review was collected as part of a promotion.] There are a couple things with this that make me question the quality. This charger seems to not allow for some of the silicone cases I use on my devices, even though they charge on all my other wireless chargers, this one won't charge. Also, one side of the charger emits a very high pitch buzzing sound, although quiet, that is noticeable when that side is in use. The charger works find for devices without cases even the side that buzzes, but I think I would look elsewhere next time.
Response from belkin.comBy Belkin Support, Customer Service, December 5, 2020
Hi, Joedev,
The Belkin BOOST CHARGE Dual Wireless Charging Pads is compatible with most lightweight plastic cases up to 3mm but, not compatible with metal cases. However, allow us to investigate the buzzing sound. Please share more details at BelkinCares@belkin.com with the link to this review for our reference.
Regards,
Jan
Belkin Support
The Belkin BOOST CHARGE Dual Wireless Charging Pads is compatible with most lightweight plastic cases up to 3mm but, not compatible with metal cases. However, allow us to investigate the buzzing sound. Please share more details at BelkinCares@belkin.com with the link to this review for our reference.
Regards,
Jan
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Poor detection
on April 8, 2021
Posted by: Lui Fe
from Toronto ON
In my experience, this is NOT a good product. I do not know why sometimes is NOT charging my phone. You have to make sure the light does not turn yellow. The point of having a wireless charging pat is to just place your phone and expect to be charged when you pick it up. With this wireless charging pad, YOU HAVE to make sure the light does not turn yellow after been white. I will not recommend this product.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin Support, Customer Service, April 8, 2021
Hi, Lui Fe,
An orange light on the Belkin WIZ002 wireless charging pad indicates a charging error. You can try to remove the phone case and reposition the phone on the charging pad to see if your Qi-enabled device will charge. For further assistance, you can reach out to us at BelkinCares@belkin.com and share more details with the link to this review for our reference.
Regards,
Jan
Belkin Support
An orange light on the Belkin WIZ002 wireless charging pad indicates a charging error. You can try to remove the phone case and reposition the phone on the charging pad to see if your Qi-enabled device will charge. For further assistance, you can reach out to us at BelkinCares@belkin.com and share more details with the link to this review for our reference.
Regards,
Jan
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Impossible to get it to even charge
on December 10, 2023
Posted by: hello23
This charger is super disappointing. Due to the longer design of the charger, the camera bump on my phone (iPhone 15 Pro Max/14 Pro Max) comes into contact with the charger, pushing the phone upwards, thus removing contact between the actual phone and the wireless charger. This charger is very poorly designed and does not work.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, December 11, 2023
Hi there,
Rest assured that your feedback is taken into account. The unit is designed to charge Qi-compatible (wireless charging) devices. The compatibility of the iPhone 15 product line is yet to be confirmed. However, it should work fine with the iPhone 14 Pro Max. To better check the unit and assist with your challenges, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
Rest assured that your feedback is taken into account. The unit is designed to charge Qi-compatible (wireless charging) devices. The compatibility of the iPhone 15 product line is yet to be confirmed. However, it should work fine with the iPhone 14 Pro Max. To better check the unit and assist with your challenges, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Love it!
on November 26, 2020
Posted by: teacherlovestech
from Raleigh, NC
[This review was collected as part of a promotion.] This dual wireless charging pad has been very useful. I love the fact that it helps keep all of the cords at a minimum and keeps everything so clean looking, even when being able to charge 2 devices at once. It works great and charges pretty fast. It charges my iPhone faster than the traditional plug-in charger. The only thing you have to watch out for is when you put your phone down, you need to make sure it is in the right position to charge. I have had to adjust my phone to make the charging connection when I first place my phone on the charger. Overall, the charger works great.
Written by a customer while visiting belkin.com
Customer Rating
3
Sleek design. Doesn't go through case
on December 3, 2020
Posted by: Efrat
from Lexington, MA
[This review was collected as part of a promotion.] I personally could not use this b/c it does not go through a regular silicone case. Tried it on my wife's iPhone 11 with her case and it did not charge. Tried it with my iPhone 12 Pro with leather case and a Qual Lock adapter and it did not charge. It charged only when the bare phone was on it and for us, it just isn't enough.
The design is very nice. It looks and feels "Belkin". Sleek, durable, solid, well made. The size is good. Not too big.
The design is very nice. It looks and feels "Belkin". Sleek, durable, solid, well made. The size is good. Not too big.
Response from belkin.comBy Belkin, Customer Support, December 5, 2020
Hi, Efrat,
Our Belkin WIZ002 is engineered to work with most lightweight plastic cases up to 3mm and not compatible with metal or thick cases. In case you have further concern with any of our products, please feel free to email us at BelkinCares@belkin.com with your contact info and the link of this review, for our referece.
Regards,
Elyza
Belkin Support
Our Belkin WIZ002 is engineered to work with most lightweight plastic cases up to 3mm and not compatible with metal or thick cases. In case you have further concern with any of our products, please feel free to email us at BelkinCares@belkin.com with your contact info and the link of this review, for our referece.
Regards,
Elyza
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Dual charger saves space
on December 3, 2020
Posted by: buzzbe70
from CA
[This review was collected as part of a promotion.] My wife just loves this charger. We use to have two wires running up our table. Looked messy! Now just one. Works great, fast changing.
Written by a customer while visiting belkin.com