Customer reviews from belkin.com
Belkin - BOOST↑CHARGE Dual 10W Wireless Charging Pads - White
Average customer rating
3.6
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
39
4 Stars
4
3 Stars
8
2 Stars
7
1 Star
15
21%of customers recommend this product.
(
5 out of
24)
Customer Reviews for Belkin - BOOST↑CHARGE Dual 10W Wireless Charging Pads - White
Customer Rating
5
Lightweight and very fast wireless dual charger!
on October 7, 2021
Posted by: condorg
from NY NY
Verified Purchase:Yes
Love that wireless dual charger! I can charge simultaneously my two devices and it is so far the best charger I had. It is lightweight and I can just take it with me in my handbag.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
2
Works Great!.. For About 8 Months
on October 27, 2021
Posted by: NateG
from Utah
[This review was collected as part of a promotion.] Like many of the other reviews, this is an amazing product! I would frequently charge multiple devices every night. However, after about 8 months one day it stopped charging devices. I try plugging it into different outlets and power sources and it won't light up. It just stopped working all together. It is a bummer, you'd think for a device like this for its price it would last longer.
Response from belkin.comBy Belkin, Customer Support, October 29, 2021
Hi, NateG,
This is absolutely unexpected as the charger is built to last more than 8 months. We’d like to check this further and do our best to make it up for you. Just email us at BelkinCares@belkin.com along with your contact information and a link to this review for easy reference.
Regards,
Rosalyn
Belkin Support
This is absolutely unexpected as the charger is built to last more than 8 months. We’d like to check this further and do our best to make it up for you. Just email us at BelkinCares@belkin.com along with your contact information and a link to this review for easy reference.
Regards,
Rosalyn
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Syd michael
from Lubbock tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] Users should center the back with the platform. See to it that the white led is on and not orange led or else it will drain the battery on the phone. Had couple of drained battery while on the charger. Saw it was orange led after a long night in the charger.. had to reposition my phone. I havent timed the belkin charger to my original apple plug in yet so i dunno if the belkin charged way more faster than the plug in
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
1
High pitched noise
on November 18, 2021
Posted by: kyle1234
from Indiana
Awful high pitched noise when charging. I thought it was a one-off issue with mine but I talked with customer service and got a replacement and turns out it's just a thing that happens with this product.
Response from belkin.comBy Belkin, Customer Support, November 19, 2021
Hi, kyle1234,
Do you experience the same thing even when the charger is plugged into a different power outlet? Our Product Experts would like to discuss this further with you at BelkinCares@belkin.com. Just include a link to this review as our reference when you reach out.
Regards,
Rosalyn
Belkin Support
Do you experience the same thing even when the charger is plugged into a different power outlet? Our Product Experts would like to discuss this further with you at BelkinCares@belkin.com. Just include a link to this review as our reference when you reach out.
Regards,
Rosalyn
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Does not work with cases
on December 11, 2021
Posted by: Gary90MPH
from Michigan
This charger does not work through either my, or my wife's phone cases. The light turns on white when you put the phone on, then after a few minutes, it turns orange (fault). On my phone, it will sometimes take 15 minutes before faulting, then make contact again. I listened to my phone while in bed, beeping every 10-15 minutes for an hour (loosing connection), until I got up and plugged the phone in. The description says works with most cases, well... it sort-of doesn't work with 2 cases. Everybody uses a case on their phone. This product should be designed to work with all cases.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, December 13, 2021
Hi,
We appreciate your honest review. The charging pads are engineered to work with most lightweight plastic cases up to 3mm thick. If you're using this type of phone case, email us at BelkinCares@belkin.com instead. Please include your contact details, phone case make/brand, and the link to your review. We'll consult our Second Level Engineers about it.
Regards,
Mara
Belkin Support
We appreciate your honest review. The charging pads are engineered to work with most lightweight plastic cases up to 3mm thick. If you're using this type of phone case, email us at BelkinCares@belkin.com instead. Please include your contact details, phone case make/brand, and the link to your review. We'll consult our Second Level Engineers about it.
Regards,
Mara
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Jeff kaz
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing gift. Wife loves it. Perfect for night charging a phone with ease
Written by a customer while visiting belkin.com
Customer Rating
1
Unreliable - keeps erroring
on December 31, 2021
Posted by: Caroii77
from New Zealand
Like a lot of others I’m unimpressed with this product. Got it for Xmas with some apple AirPods to charge my iPhone 12 mini. First night the light kept switching from white to orange and I couldn’t figure out what it meant but I thought it was ok because the AirPods light shows orange when it needs charging - phone flat next morning.
Second night it kept changing from white to no light to white and phone charged ok.
Third night it was white when it out it on but next morning light was orange and phone flat - so I started reading the reviews to figure out what I was doing wrong
Fourth night I made sure I had it all lined up and positioned correctly, got a white light and it stayed that way for a bit but next morning it was orange again and phone on 50%
Final try last night, I took my phone case off, put on charge, got the white light ok - this morning the light was orange again
Very disappointed in this product
Second night it kept changing from white to no light to white and phone charged ok.
Third night it was white when it out it on but next morning light was orange and phone flat - so I started reading the reviews to figure out what I was doing wrong
Fourth night I made sure I had it all lined up and positioned correctly, got a white light and it stayed that way for a bit but next morning it was orange again and phone on 50%
Final try last night, I took my phone case off, put on charge, got the white light ok - this morning the light was orange again
Very disappointed in this product
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, January 2, 2022
Hi, Caroii77,
Your product experience is totally unexpected and we'd like to have one of our Product Experts dive deep into this to sort things out. Please try using another compatible handheld device to see if the same behavior takes place. With the link to this review and your contact details, email us your response at BelkinCares@belkin.com so we can better assist on this matter.
We look forward with your updates from there!
Regards,
Carl
Belkin Support
Your product experience is totally unexpected and we'd like to have one of our Product Experts dive deep into this to sort things out. Please try using another compatible handheld device to see if the same behavior takes place. With the link to this review and your contact details, email us your response at BelkinCares@belkin.com so we can better assist on this matter.
We look forward with your updates from there!
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Ceilappeal
Verified Purchase:Yes
[This review was collected as part of a promotion.] Phone has to be positioned just right to charge, it’s really annoying
Response from belkin.comBy MJ, Belkin Support, January 5, 2022
Hi, Ceilappeal,
We understand your review. We'll take note of this and let the team know your opinion. You may also send us an email at BelkinCares@belkin.com along with your contact information, should you need further assistance with your Belkin devices.
Regards,
We understand your review. We'll take note of this and let the team know your opinion. You may also send us an email at BelkinCares@belkin.com along with your contact information, should you need further assistance with your Belkin devices.
Regards,
Written by a customer while visiting belkin.com