Customer reviews from belkin.com
Belkin - BOOST↑CHARGE Dual 10W Wireless Charging Pads - White
Average customer rating
3.6
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
39
4 Stars
4
3 Stars
8
2 Stars
7
1 Star
15
21%of customers recommend this product.
(
5 out of
24)
Customer Reviews for Belkin - BOOST↑CHARGE Dual 10W Wireless Charging Pads - White
Customer Rating
2
Un-reliable
on August 24, 2024
Posted by: george1555
Only works sometimes. When the phone (iPhone 12 mini) is placed on the pad the white light comes on but 50% the time it will turn yellow after a minute or so. When I expect to pick up a charged phone it is lower than when placed on the pad.
Response from belkin.comBy Customer Support, August 27, 2024
Hi there. We'd like to improve your experience with the product. Please reach out to our support teams so the team can have it checked:
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
JC
Belkin Support
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
YOU NEED THIS!
on November 24, 2020
Posted by: Hollyj
from Lebanon, OH
[This review was collected as part of a promotion.] I LOVE all my Belkin products, but this one is a MUST have in our house. With 3 phones and 3 Air Pods, we were fighting over the wireless charger that we had in the living room. I'd go to get my phone and find it laying to the side so my husband could charge his Air Pods....it was frustrating. We didn't have the perfect place to plug in multiple chargers. This solves the problem! It charges two devices at once! PERFECT! I like that is has two lights on top (one for each side), so I can make sure each device made contact. When a device makes good contact and is charging, the light pops on. I charged mine with a plastic case on it, and it charges just fine...no need to remove the case. I am the second person to write a review, and the first person who wrote a review gave it a one star because it doesn't charge a watch. I've always said you should have to take an IQ test before you are allowed to write a review. Apple Watch does not support wireless charging, and that is an APPLE issue, and not a Belkin issue. Belkin sells many devices that will charge a phone and an Apple Watch at the same time, so add that one to your cart too!
Written by a customer while visiting belkin.com
Customer Rating
1
Drop factor is still here
on November 1, 2022
Posted by: Aleksandr
from Me
after several charges, I thought that I bought a low-quality fake charger but after I noticed the same bugs with other buyers' products I changed my mind. When AirPods pro is charged it often loses the charging signal and then re-connects again and again so my AirPods box sounds the connections' signal again and again therefore I had to switch it off. And of course the charging is much longer because of this.
Response from belkin.comBy Customer Support, November 1, 2022
Hi, Aleksandr,
Thank you for bringing this to our attention and we’re sorry you had a bad experience with one of our products. The alignment of the AirPods Pro to the charging pad is critical, as well as any foreign objects in the vicinity, as these will cause charging issues. If the problem occurs on both pads, please contact our support team, and one of our Product Engineers will look into it further. Our hotlines are listed here: https://www.belkin.com/us/support-article?articleNum=55022
Regards,
Mara
Belkin Support
Thank you for bringing this to our attention and we’re sorry you had a bad experience with one of our products. The alignment of the AirPods Pro to the charging pad is critical, as well as any foreign objects in the vicinity, as these will cause charging issues. If the problem occurs on both pads, please contact our support team, and one of our Product Engineers will look into it further. Our hotlines are listed here: https://www.belkin.com/us/support-article?articleNum=55022
Regards,
Mara
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Disappointing
on September 1, 2022
Posted by: UnderDoug
from Virginia
[This review was collected as part of a promotion.] I was excited when I stumbled upon this charger at the store. I had been looking for a dual charger to use with my work phone and personal phone. This would fit the bill perfectly and eliminate a small portion of a rats nest of cords on my desk. Unfortunately, it does not do the one this it was hired to do. It connects fine and will show that it is charging both devices. However, within minutes, it will stop charging one side or the other. I usually charge my phones at night so I will wake up to start the day with a fresh and fully charged device. Unfortunately, more often than not, I end up with partially charged devices and have to find a charger through the day. This lack of reliability is not what I have come to expect from Belkin.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, September 1, 2022
Hi UnderDoug,
Thanks for taking the time to share your review on the Belkin WIZ002. We have taken note of it.
Let’s have our Product Experts help you resolve this. To speak with our team, please contact our support hotline, found here: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Kyla
Belkin Support
Thanks for taking the time to share your review on the Belkin WIZ002. We have taken note of it.
Let’s have our Product Experts help you resolve this. To speak with our team, please contact our support hotline, found here: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Good at what it does, but limited features.
on November 24, 2020
Posted by: Crispyj
from St. Louis
[This review was collected as part of a promotion.] I was really looking forward to using this product on a nightly basis as I thought it would eliminate the numerous chargers I have on my nightstand. Unfortunately, upon receipt of the device, I discovered that it would only charge cell phones and would not charge my headphones or my watch. On top of that, while it was advertised that it would work through a case, it was unable to charge my phone while in it’s case.
Documentation received with the device also did not do a good job of explaining the different lights that display.
Response from belkin.comBy Belkin, Customer Support, November 27, 2020
Hello, Crispyj,
Our Belkin WIZ002 is designed to work with Qi-compatible devices. Also, it will work with most phone cases that are up to 3mm thick. For the LED indicators, it behaves solid white if the device is charging and solid orange if there a charging error. Try to remove or make sure to use a phone case up to 3mm thick. In case you ran some concern in our products, please feel free to email us at BelkinCares@belkin.com with your contact info so we can have it checked with our Product Experts. Send along with the link of this review, for our reference.
Regards,
Elyza
Belkin Support
Our Belkin WIZ002 is designed to work with Qi-compatible devices. Also, it will work with most phone cases that are up to 3mm thick. For the LED indicators, it behaves solid white if the device is charging and solid orange if there a charging error. Try to remove or make sure to use a phone case up to 3mm thick. In case you ran some concern in our products, please feel free to email us at BelkinCares@belkin.com with your contact info so we can have it checked with our Product Experts. Send along with the link of this review, for our reference.
Regards,
Elyza
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Yikes
on September 21, 2020
Posted by: Jbean
from Kitchener Ontario
Doesn’t charge a watch and a phone. Only mobile devices.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, October 3, 2020
Hi, Jbean. The Belkin BOOST↑CHARGE™ Dual Wireless Charging Pads, WIZ002 has been tested to work with these compatible devices: (https://www.belkin.com/us/support-article?articleNum=317052). Please email us at BelkinCares@belkiin.com with your contact details and the link to this post so we can have our Product Experts to further check on the device.
Written by a customer while visiting belkin.com
Customer Rating
1
DON’T BUT THIS CHARGER
on March 21, 2022
Posted by: No1Sue
from NZ
I would give it no stars if I could … it is terrible to line up phone to get it to start charging, if you are lucky enough to manage it the phone takes ages to charge and the phone and charger get really hot ! Which can’t be a good thing ??? It is very easy to move the phone slightly while on the charger so it is then not charging … extremely frustrating when you come back later expecting it to be charged and its not ! DON’T BUY THIS CHARGER
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, March 22, 2022
Hi No1Sue,
We have read the review you have left about your experience with the Belkin WIZ002 and we truly understand the challenges you have gone through. We’d like to have our Product Experts explore your setup and further diagnose your device. Please send over your contact details and the link to this post through email at BelkinCares@belkin.com and we’ll sort things out from there.
Regards,
Lance
Belkin Support
We have read the review you have left about your experience with the Belkin WIZ002 and we truly understand the challenges you have gone through. We’d like to have our Product Experts explore your setup and further diagnose your device. Please send over your contact details and the link to this post through email at BelkinCares@belkin.com and we’ll sort things out from there.
Regards,
Lance
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Fast and accurate
on November 26, 2020
Posted by: Lolly
from Philadelphia
[This review was collected as part of a promotion.] This is a great dual charger for mine and my wife’s phones. It has two lights that illuminate white for charging so you know if the phones are positioned correctly. Lights glow amber if misaligned. One light for each phone. So far it has not missed a charge after several days of testing. The lights are not too bright so it’s fine on my night stand. It’s thinner than my previous single charger and overall well designed and portable. Charges at 10W pretty fast without overheating. I always charge overnight and I like the idea of the charge stoping when topped off.
Written by a customer while visiting belkin.com