Customer reviews from nightowlsp.com
Night Owl - 2 Camera Indoor/Outdoor Wire Free 2K Security Cameras with 2-Way Audio - White
Average customer rating
4.3
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
101
4 Stars
35
3 Stars
8
2 Stars
6
1 Star
9
90%of customers recommend this product.
(
134 out of
149)
Customer Reviews for Night Owl - 2 Camera Indoor/Outdoor Wire Free 2K Security Cameras with 2-Way Audio - White
Customer Rating
2
Bad battery charge
on April 22, 2022
Posted by: Ruben24
from New Mexico
Gender:Male
Bought is a week ago and camera batteries dies in a couple of days. One of the camera batteries only last like 24 hours
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, Customer Support, April 25, 2022
We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Don't Really Recommend with Current App Version
on April 14, 2022
Posted by: ZHome
Gender:Male
The camera have great features as I have the battery powered version. However, they mean nothing if the app itself doesn’t work properly or even at all sometimes. There are many downsides at the moment. From failing to connect to your cameras and viewing through them on the app to constant loading without end throughout the app such as finding your system or cameras and viewing recorded history.
On the cameras, while they have great features, they don’t always work. Notice sometimes they don’t record anything even though did previously. Got them mainly for the subscription free part and app viewing while away with the nice features, but right now only the subscription free is all I’m getting out of it.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: bill_ko
from Florida
Gender:Male
Verified Purchase:Yes
The only issue I have is
I cannot get the doorbell to ring if I have the camera recording settings to Object detection, so I set it to let the doorbell ring and records only when the button is depressed. It seems to be a either/or setting.
I cannot get the doorbell to ring if I have the camera recording settings to Object detection, so I set it to let the doorbell ring and records only when the button is depressed. It seems to be a either/or setting.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Your mom
Gender:Male
Verified Purchase:Yes
Does not recognize anything unless you actually ring the bell. Other than that it just does nothing. Not happy.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Disappointed 123
from Monmouth illinois
Gender:Male
Verified Purchase:Yes
Doorbell wasn’t working upon receiving it. Contacted Night Owl for replacement, haven’t received anything. Website says they have a EZ return policy. Doesn’t seem that EZ. Shouldn’t be this difficult
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Britt Dog
from California
Gender:Male
Verified Purchase:Yes
So happy that I bought this alarm system. The cameras have amazing clarity, so much better than Brinks which I was using before. I’ll definitely recommend to all my friends and family.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Good product
on April 8, 2022
Posted by: Mickey00
from Biloxi, MS
Gender:Female
Bought a few months ago, picture quality is great. Like being able to watch live view anywhere from the app.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Siisi
from South Carolina, Ladson
Gender:Male
Verified Purchase:Yes
Keeps going off and have to restart over and over again.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com