All that is needed a instruction dvd for those of us who don't do well with this new wave stuff
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 26, 2022
We have Quick Setup Guides, Manuals, Help Articles, and Step-by-step videos to help with all product questions. Just visit your device's support page. Thank you for the feedback! We are so happy to hear the product is working well for you.
We studied offerings from other companies and decided to go with this one. We appreciated the expandability this system offered and the price wasn't bad either. This system us as close to plug and play as I believe one can get. We like that the storage is onsite. However, I do wish there was printed literature giving the purpose of each connection on the back of the DVR. The user interface and video options could be better, but all on all, this is a good system.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 11, 2022
Thank you for being a Night Owl customer and for the feedback!
This is the second of this model that I've purchased for our church. The only issue is that I was told they would play well together and there are a couple cameras that are no longer showing up on the first one. I'm going to try to move them to the second one and see if that solves the problem.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 5, 2022
Thank you for being a Night Owl customer and for the feedback!
Sometimes works, other times it won't connect. Sad
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, Customer Support, May 2, 2022
Why call? Our support site has it all! Our support site contains an extensive library with support articles, videos, Quick Setup Guides and Manuals. Before calling our technical support team, browse your products support page for simple troubleshooting measures. If you need further assistance, there is a Contact Us link which will put you in contact with our technical support team. Please ensure your device is running the latest software version to access phone support. Thank you for choosing Night Owl! https://support.nightowlsp.com/hc/en-us
The actual DVR and cameras work great. The app is the worst creation ever made. It takes over 30 minutes to obtain access. If we were truly being robbed or in danger, we would learn of it from the app after the perpetrator was in another country. It’s really disappointing because the camera quality and durability is great, the ap needs to be trashed and started from scratch.
good view doesnt stay connected to base to limited on range and have small ranch
Response from nightowlsp.comBy Customer Support, Customer Support, April 26, 2022
How far do you have the camera from your recorder or router? This camera cannot exceed 300 ft. with line of sight. The more obstacles between the camera and base, the shorter that range will be. If you are within the 300 ft. range and still having an issue, please try our Wi-Fi Extender Antenna at the following link: https://nightowlsp.com/a-wnvr2-wfext.html