Customer reviews from nightowlsp.com
Night Owl - 2 Camera Indoor/Outdoor Wire Free 2K Security Cameras with 2-Way Audio - White
Average customer rating
4.3
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
101
4 Stars
35
3 Stars
8
2 Stars
6
1 Star
9
90%of customers recommend this product.
(
134 out of
149)
Customer Reviews for Night Owl - 2 Camera Indoor/Outdoor Wire Free 2K Security Cameras with 2-Way Audio - White
Posted by: daveofdaves
from Florida
Gender:Male
Verified Purchase:Yes
Purchased 2 extra wireless cameras to make a total of 5. Should be great, says 10 channel, right? It will only work 4 cameras. I'm sure it probably says that somewhere in the fine print, but why call it 10 channel if it will only do 4? Then, had a camera eating through battery life, even with 4 batteries in it (I had 2 extra from the extra camera that I ordered that it can't use, remember?). Ok, no big deal, swapped to the camera that I wasn't using, hopefully it is better. I like the system and the cameras, but why not just be open about what it is?
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Grumpy57
from Wolcott NY
Gender:Male
Verified Purchase:Yes
There don't seem to be a way to adjust the sensitivity.
Moths trigger the pixel change
Moths trigger the pixel change
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, May 30, 2023
We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Junk!
on April 9, 2023
Posted by: Anonymous
from Houston, Tx.
Gender:Male
The camera construction is seems cheaper & more fragile than my old cameras that I purchased from another company. One of the cameras drained the batteries from 100% down to 52% in less than 3 hours (BEFORE I mounted the camera). The mobile app won't let me add the cameras. The NVR won't let me adjust the recording settings.
Written by a customer while visiting nightowlsp.com
Posted by: Don2
from Baxter, MN
Gender:Male
Verified Purchase:Yes
I have not set it up due to weather. We have had a endless winter with over 80" of snow. Will Install when the weather warms up.
Response from nightowlsp.comBy Customer Support, March 22, 2023
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: SpeedyHollywood
from Mo
Gender:Male
Verified Purchase:Yes
Excellent operation in setup and viewing.
One thing, the firmware needs to be updated on the MCU to have more selections of viewing IE: Picture views of 1-8 of the hardwired cameras and 4 wireless. A diagram of 1-12 and option of rolling selections of what user chooses. With current firmware wireless pix cannot be manipulated. IE move to a new position. But besides that great equipment, I have been using Night Owl since early 2000’s
One thing, the firmware needs to be updated on the MCU to have more selections of viewing IE: Picture views of 1-8 of the hardwired cameras and 4 wireless. A diagram of 1-12 and option of rolling selections of what user chooses. With current firmware wireless pix cannot be manipulated. IE move to a new position. But besides that great equipment, I have been using Night Owl since early 2000’s
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Doorbell DB-WNIP2-SU
on January 7, 2023
Posted by: hec97
from West Palm Beach, FL
Do not recommend this product. Received new doorbell Model# DB-WNIP2-SU a week ago. Performed installation of device following installation videos. Device connected well and worked for apprximately 10 minutes. Then the device was automatically removed from the App, and unable to add it again. Unable to pair device to the application. Called tech support twice. After 25 minutes on hold, the first rep was hard to understand and unable to solve anything. He asked me to performed the same tasks already done prior to the call as explained previoulsy. Phone call was disconnected. Called back and waited 38 minutes for a rep. The second rep tried several things with no luck. Lastly referred me to a video for connection of cameras..... Too bad it was a gift and unable to return it.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, January 10, 2023
We apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Posted by: No Signal
from Indiana
Gender:Male
Verified Purchase:Yes
Tried numerous times to get the replacement camera online with no success. The trouble shooting information was not any help. The setup and paring of the camera keeps taking me in circles. I'm lost in the loop without any signal.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, October 11, 2022
We sincerely apologize for the issue you have been experiencing . Unfortunately, we do not have any technical support agents available via social media and the issue you are having requires troubleshooting by our technical support team. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Posted by: Bike
from Pennsylvania
Gender:Male
Verified Purchase:Yes
Please send my money back thank you but the night owl have very please
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com