Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.4
(581 Reviews)
Rating breakdown 581 reviews
5 Stars
438
4 Stars
58
3 Stars
21
2 Stars
25
1 Star
39
84%of customers recommend this product.
(
319 out of
381)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - White/Grey
Posted by: Mikaela
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful suitcase and well made. Good size for carry on.
Written by a customer while visiting samsonite.com
Customer Rating
4
I would definitely buy additional products from samsonite st
on October 7, 2019
Posted by: Gene
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use my luggage for spare of the moment traveling.
Written by a customer while visiting samsonite.com
Posted by: Erin
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use it for travels and it really is what I needed. One thing is that it gets scratched.
Written by a customer while visiting samsonite.com
Posted by: Edward
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent suitcase - lightweight and expandable. Rolls well with my backpack resting on it.
Written by a customer while visiting samsonite.com
Customer Rating
5
Lightweight but sturdy, great for international travel
on September 12, 2019
Posted by: Maggie
from Undisclosed
Verified Purchase:Yes
I was due to leave on an international trip and was concerned about the weight of my old carry-on bag. I'd rather use my pound allotment for clothes and necessities rather than a heavier-than-necessary suitcase. I saw a Freeform bag in an airport shop and ordered it from the Samsonite shop before leaving on my longer trip. I'm very happy with it. It's lightweight but moves easily and is sturdy with plenty of room. #sweepstakes
Written by a customer while visiting samsonite.com
Customer Rating
5
I would definitely recommend this to a friend.
on September 11, 2019
Posted by: SHIVAJI
from Undisclosed
Verified Purchase:Yes
Purchased it after a lot of research as I am into frequent long distance traveling. Quality is top notch, coupled with the classy yet attractive finish. Though it is too premature to comment on it's reliability, I think Samsonite sure have got it right in terms of design and space.
Written by a customer while visiting samsonite.com
Posted by: richard
from Undisclosed
Verified Purchase:Yes
Bought two bags. One is defective and customer service had me jump through hoops to return product. Sent them photos and info as requested. To date they have not responded. (Two weeks). Not impressed!
Response from samsonite.comBy samsonitepwr, samsonitepwr, September 14, 2019
Hello Richard, Thank you for contacting us about your order. We are sorry to hear about the issues you've had with your order. I will have one of our customer service representatives reach out to you directly to resolve your issue. Thank you, Samsonite Customer Service Team
Written by a customer while visiting samsonite.com
Customer Rating
5
I would definitely recommend purchasing this luggage bag.
on August 28, 2019
Posted by: Robert
from Undisclosed
Verified Purchase:Yes
I just came back from a trip and the luggage bag worked great. I was able to put away many clothes into the luggage. It was easy to maneuver around with the wheels and it's very strong meaning it handle a beating from the luggage carriers at the airport. I liked it so much that I purchased the larger one (the spinner 28 inch).
Written by a customer while visiting samsonite.com