Customer reviews from samsonite.com
Samsonite - Freeform 23" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.5
(552 Reviews)
Rating breakdown 552 reviews
5 Stars
419
4 Stars
56
3 Stars
21
2 Stars
20
1 Star
36
85%of customers recommend this product.
(
304 out of
359)
Customer Reviews for Samsonite - Freeform 23" Expandable Spinner Suitcase - White/Grey
Posted by: Practical buyer
from California
Verified Purchase:Yes
Samsonite is a trusted brand and never disappoints me. This luggage is very lightweight with lots of room. Very stylish too and am looking forward to use it for my Japan trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mariaas
Verified Purchase:Yes
Can’t go wrong for purchasing Samsonite luggage. I still have luggages in great shape from 1990’s. We travel a lot and I’ve had to recently replace the wheels, a handle on another one and zipper fixed on another.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Where’s the key?
on February 28, 2023
Posted by: suseebee
from Bellingham WA
I just got this wonderful carry-on — love everything about it (so far). However, in addition to the combination lock there’s also a key lock, but NO KEY. Is that something I have to order separately?
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: NYC Traveler
Verified Purchase:Yes
The spinner is small and not too heavy. However, the prices of it is too expensive.
Written by a customer while visiting samsonite.com
Posted by: BrooilynGurl
from Brooklyn, NY
Verified Purchase:Yes
The carry-on is great size and good small compartments inside to store private toiletries. However, I give it a 4 stars because I think it is a bit taller than expected. I got two of this so that everyone in my family will have a small carry on we can fly without checking anything in.
However, these are definitely 1.5" taller than my existing small carry-on luggage.
However, these are definitely 1.5" taller than my existing small carry-on luggage.
Written by a customer while visiting samsonite.com
Posted by: Tony G.
from Lansing, MI
Verified Purchase:Yes
Yet to use the bag, my wife is thrilled with its design and function. Purchased for its perfect size, this carry-on promises to be her go-to for car and air travel. She is on the road for 4-7 nights per month, so we expect this to last a few years, and it seems like it will. It is well built, and she loves the lay out. Add some of those packing pods and nice toiletry bag, and you're all set!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jordan
from Lincoln, NE
Verified Purchase:Yes
Haven't used my new suitcase yet but overall I'm highly satisfied with the quality and functionality. The only con I have is it was difficult to figure out how to open it once it arrived (it was shipped locked)
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Easy Wear and Tear
on July 5, 2020
Posted by: Nemo
from Madison, WI
Verified Purchase:No
I travel frequently for work and after one trip, my spinner was all scratched up. I tried using magic eraser but that didn't fix the scratches. I'm upset I paid so much money for a suitcase I can't use anymore.
Pros: Easy To Carry, Easy To Identify, Lightweight, Stylish
Cons: Not Sustainable, Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com