Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.4
(581 Reviews)
Rating breakdown 581 reviews
5 Stars
438
4 Stars
58
3 Stars
21
2 Stars
25
1 Star
39
84%of customers recommend this product.
(
319 out of
381)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - White/Grey
Posted by: Oocmom
Verified Purchase:Yes
Sturdy, durable and great color.
Bought for my Granddaughter.
Bought for my Granddaughter.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mary S
Verified Purchase:Yes
I love this suitcase. Everything hung fits in an organized way.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Anete
from California
Verified Purchase:Yes
Everything was perfect!Got on right tume end the quality is excellent!!
Written by a customer while visiting samsonite.com
Posted by: Karin B
Verified Purchase:Yes
Perfect size. Light and easy to maneuver through an airport.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Cara
Verified Purchase:Yes
One of the two travel cases doesn’t spin smoother. One wheel locks.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, January 4, 2023
Hello, thank you for letting us know! We are so sorry to hear this. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Angela S. Florida
Verified Purchase:Yes
Very light and roomy, rolls great as well. Love it!
Written by a customer while visiting samsonite.com
Posted by: Ryan A L
Verified Purchase:Yes
Good luggage - would recommend for anyone who travels
Written by a customer while visiting samsonite.com
Posted by: Michael Smolyak
Verified Purchase:Yes
Solid, lightweight, rolls well, good-quality zippers.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com