Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.4
(581 Reviews)
Rating breakdown 581 reviews
5 Stars
438
4 Stars
58
3 Stars
21
2 Stars
25
1 Star
39
84%of customers recommend this product.
(
319 out of
381)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - White/Grey
Posted by: SBCK
from Bethesda, MD
Verified Purchase:Yes
Beautiful carry-on, spacious inside but handles are flimsy and stitches around the zipper look like they are about to come off. Only used it twice.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: PAAJM
from Marcy, NY
Verified Purchase:Yes
The Freeform carryon is a great size, easy to handle weight and a “smooth roller”.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
6 years and going strong
on February 5, 2023
Posted by: Fati
from NE
I bought this carry on almost six years ago when it first launched. I have traveled a ton with it since and it has held up really well. Spacious, lightweight, easy to maneuver, and durable. Yes, it does get scuff marks with use, but I don't mind them. They're not too noticeable and honestly just a sign that my luggage is well traveled and well loved. Highly recommend this piece!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JennS
from Midatlantic
Verified Purchase:Yes
Great on my first trip. Fits a lot, very light, wheels great.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Chandra
from Greenville, SC
Verified Purchase:Yes
Great carry-on, lightweight yet sturdy. Love the white!
Written by a customer while visiting samsonite.com
Customer Rating
2
Not a clean delivery and unclear instructions
on February 1, 2023
Posted by: anncyb
from Germany
Verified Purchase:Yes
Instructions unclear on how to change the code on the luggage and I received the item dirty and a few scuff marks.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: MWmk
from Saint Joseph Michigan
Verified Purchase:Yes
Great product, Light, secure and rolls smooth very durable
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: MissBus
from St. Louis
Verified Purchase:Yes
Love the space and configuration but on my first trip I did gate check in of the bag and it came back with a huge dent and 2 wheels that had the tread melted off. I don't think this bag is sturdy enough to be checked.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com