Customer reviews from samsonite.com
Samsonite - Freeform 23" Expandable Spinner Suitcase - White/Grey
Average customer rating
4.5
(552 Reviews)
Rating breakdown 552 reviews
5 Stars
419
4 Stars
56
3 Stars
21
2 Stars
20
1 Star
36
85%of customers recommend this product.
(
304 out of
359)
Customer Reviews for Samsonite - Freeform 23" Expandable Spinner Suitcase - White/Grey
Posted by: DonnaK
Verified Purchase:Yes
Extremely lightweight and functional. Moves seamlessly on any surface, zippers and handles all operate with ease. In my opinion an excellent carry-on.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jess33
Verified Purchase:Yes
Excellent suitcase! This got me through 2 weeks in Italy -- lightweight, spacious, and practical.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Bett
from San Diego, CA
Verified Purchase:Yes
The carry-on was damaged (dented) when it was delivered
Response from samsonite.comBy Katie, eCommerce, October 3, 2022
We are sorry to hear that you had issues with your new product. Someone from our Customer Experience team will reach out to you directly to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Kathryn M
from Houston, Texas
Verified Purchase:Yes
Amazing quality, durable and functional wheels. My husband travels for work regularly and needed a more reliable bag. I enjoyed the style of this as well as the functionality. The lock system is also a very nice feature to have.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
I could not open the lock
on October 21, 2022
Posted by: Odalys
from Miami.Fl
I could not open the tsa lock when I set up a new combination
Written by a customer while visiting samsonite.com
Posted by: M. Ferreira
from Taxachusetts
Verified Purchase:Yes
Pushed this through the cobble stoned streets of Rome and Naples Italy without issue. Very durable.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Marian
from Southeast
Verified Purchase:Yes
The lock is kind of annoying. It’s difficult to change the numbers. Other than that, I really like it. The wheels turn in all directions and it’s very lightweight.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Sandy B
Verified Purchase:Yes
It’s light and easy to move. Love it well built. Tall handle.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com