Customer reviews from otterbox.com
OtterBox - Symmetry Folio Series for Apple iPad Pro 13-inch (M4) and Apple iPad Pro 13-inch (M5) - Figment
Average customer rating
3
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
3
4 Stars
1
3 Stars
1
2 Stars
3
1 Star
2
40%of customers recommend this product.
(
4 out of
10)
Customer Reviews for OtterBox - Symmetry Folio Series for Apple iPad Pro 13-inch (M4) and Apple iPad Pro 13-inch (M5) - Figment
Posted by: Aeon
Verified Purchase:Yes
I was hoping this version for my new ipad would be as capable as the last one from 5 years ago. same great design (on the outside) but thinner materials and weaker magnets prevent the case from performing half as good as the old one.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 12, 2026
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Busymom
Verified Purchase:Yes
It’s not the same as the prior version. Can’t use any volume or on off buttons while case is on.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 19, 2026
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com