Customer reviews from whirlpool.com
Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
Average customer rating
4.4
(493 Reviews)
Rating breakdown 493 reviews
5 Stars
313
4 Stars
108
3 Stars
46
2 Stars
9
1 Star
17
89%of customers recommend this product.
(
384 out of
430)
Customer Reviews for Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
Customer Rating
4
Ice/water poor features
on August 14, 2025
Posted by: Iceman
[This review was collected as part of a promotion.] We would give it 5 star except for the ice maker. The ice maker is just not at the level one expects for the price of the refrigerator. A cheap plate is in the very shallow waste water reservoir. The pressure to make the ice dispenser work bends it due to holding glass down. The same happens on the water dispenser. There is no quick ice making feature. There is supposed to be, but if it is very minor. The door ice container is small by any standard. The amount of water dispensed is not truly adjustable. Comes from factory at 8oz and that is the upper limit. My spouse told me the ice/water is a feature I would not like. I told her it would be ok. Well, she was correct. If a person is not hung up on proper ice/water then this refrigerator is a great one.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Bright lights, easy to clean, easy to see items.
on August 21, 2025
Posted by: Terry
[This review was collected as part of a promotion.] I bought this refrigerator about a month ago and have loved it. The lights are bright and it is so easy to see the items inside. It is easy to clean, too.
Written by a customer while visiting whirlpool.com
Customer Rating
3
What happened to quality?
on September 1, 2025
Posted by: Roger
from Leitchfield, KY
[This review was collected as part of a promotion.] Bought this to replace one that was purchased for my new home in early 2020. The first one lasted 5 years until the ice auger system broke and my repairman was told by the factory technician that it was "unrepairable". Now I have one that is 7 months old that has a knocking noise at set times.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
So glad I purchased a whirlpool!
on September 17, 2025
Posted by: SherylLee
from Lytle, TX
[This review was collected as part of a promotion.] I am very happy with my new whirlpool refrigerator/freezer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great volume and design.
on December 27, 2025
Posted by: DShavor
from St. Paul, MN
[This review was collected as part of a promotion.] I love the extra cubic volume of this model. The fact the ice maker is in the door and not taking up the whole top shelf space is great. Everything works as it should.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com