Customer reviews from whirlpool.com
Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(493 Reviews)
Open Ratings Snapshot
Rating breakdown 493 reviews
5 Stars
313
4 Stars
108
3 Stars
46
2 Stars
9
1 Star
17
89%of customers recommend this product. 
(
384 out of 430
)
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Customer Reviews for Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
Customer Rating
5 out of 5
5
What's Not To Like!
on May 4, 2022
Posted by: Victor
from East Tennessee
[This review was collected as part of a promotion.] So far, this refrigerator is great. I really like the ice maker on the door. It frees up a lot of room in the freezer for other items and was the main selling point for me on this unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Very satisfied.
on May 31, 2022
Posted by: Bob27
from Bluffton, IN
[This review was collected as part of a promotion.] This fit perfecly where the old refrig was.
So far we are very pleased.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Larger Fridge
on June 17, 2022
Posted by: Kinda stuck
from Virginia
[This review was collected as part of a promotion.] Refrigerator works fine but arrived with a dent on lower front where difficult to see unless on ground level. Makes random growl noises. I like the freezer door ice maker.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Lots of room
on June 21, 2022
Posted by: Sealwatcher
from Lihue HI
[This review was collected as part of a promotion.] I do not like French door, bottom freezer fridges so I replaced with this one. Much more space and easy to see things instead of being buried in the bottom of the freezer. I love the ice holder built into the door. It frees up an entire shelf for use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Good replacement except for a few things
on July 20, 2022
Posted by: redjamie
from Dublin, CA
[This review was collected as part of a promotion.] This model is an upgrade to the Whirlpool we had. I love the black exterior and the back lighting (our old one had lights on the side) It's larger so we are able to utilize the space for more food. It's quieter. What I am disappointed in is: 1) No Dairy Bin. This should be standard item. 2) Placement of the air filter housing makes it IMPOSSIBLE to see whether it needs to be replaced. Ourr old one had the filter in the back and the indicator changed color from black to red.The new one is on the side of the refrigertator and you have take everything out of the top shelf to access the air filter 3) There is no more calendar included with the water filter. This used to be in every box of filter, and you could put it inside the refrigerator and advance the date to every six months to replace.
Finally, it took our store over a month to get an air filter from Whirlpool. Our refrigerator
had been installed without one. I was told that is normal, although I could order the part from Whirlpool and get it much sooner (like in a week).
So just a few thoughts on our new refrigerator. Big deal is the lack of a dairy bin, and the thoughtless placement of the air filter housing.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Great refrigerator
on July 23, 2022
Posted by: Bob27
from Mt. Pleasant
[This review was collected as part of a promotion.] I had a whirlpool before, and decided to get another. Not disappointed. Only two issues 1 it didn't come with the air filter, 2 it doesn't seem to make a lot of ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Lots of space
on July 23, 2022
Posted by: Ronn
from Buford, Georgia
[This review was collected as part of a promotion.] I bought this about a month ago. Initially the refrigerator side was making a noise like a motor fan hitting something. I moved the refrigerator a little bit and so far the noise stopped. The freezer side door has a kalunk when opening and closing, unknown cause. Other than these little things, we are loving the new refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Replaced existing whirlpool side by side
on July 29, 2022
Posted by: Charlie
from Freehold, nj
[This review was collected as part of a promotion.] Ice maker seems improved as well as was water dispenser. Placement of drawers does not allow much opportunity to allow tall objects to be placed on top of them. Overall height should be taller. Drawers and shelves are easily removed for cleaning. Ice maker and water dispenser s but more noisy.
Written by a customer while visiting whirlpool.com
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