Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Average customer rating
3.7 out of 5
3.7
(88 Reviews)
Open Ratings Snapshot
Rating breakdown 88 reviews
5 Stars
53
4 Stars
3
3 Stars
8
2 Stars
4
1 Star
20
67%of customers recommend this product. 
(
59 out of 88
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Customer Rating
5 out of 5
5
Quality
on January 3, 2026
Posted by: Janet q
from Texas
Love my temper cloud pillow and so glad i have the king and queen.keeps you cool and relax while you sleep
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Cooling pillows
on January 4, 2026
Posted by: Cloud nine
from Detroit,MI
Best decision I’ve ever made. I have never slept better. Next up is a mattress. I have the pillows 2 in standard and 2 king. 5 stars. Incredible game changer.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3 out of 5
3
Very heavy
on January 4, 2026
Posted by: Comfort
from Ma
It’s a comfortable pillow for the most part. It does eventually go flat when laying on it. Flatter than I like. I didn’t realize how heavy it would be for a pillow. If you sleep with your arm under your pillow, it may be too heavy for that position. Because it’s so heavy, I am worried about washing it. I know there are directions but it’s a concern. If you are a hot sleeper, it definitely keeps you cool. I would recommend the pillow but not for the price.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3 out of 5
3
Review
on January 4, 2026
Posted by: Happy Camper
from Fenton, MI
This pillow is not what we expected. The cooling ability is a neat feature although the pillow flattens too easy and to much.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3 out of 5
3
Strong smell
on January 4, 2026
Posted by: Kacey
from Minnesota
I purchased to replace my old Tempur-Pedic pillow, same model. This replacement still smells so strong after a month I can’t sleep on it. Also feels like a different density/shape then my old Tempur-pedic pillow which is the exact same model. Sad because I really loved my old pillow …
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Best pillow I ever owned!
on January 4, 2026
Posted by: Dreaming Big
from Collinsville Illinois
These pillows are very comfortable! The cooling technology is amazing! I sleep much better then with any other pillow I have owned!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Wish I could return after 2 nights of use
on January 4, 2026
Posted by: No support
from Atlanta GA
The pillow does not hold any structure and goes completely flat also does hold heat
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Fabulous
on January 4, 2026
Posted by: Wonderful
from Charlotte NC
The pillows are above my expectations. They are heavenly
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
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