Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Average customer rating
3.7
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
53
4 Stars
3
3 Stars
8
2 Stars
4
1 Star
20
67%of customers recommend this product.
(
59 out of
88)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - White
Customer Rating
5
Like Night and Day
on December 20, 2025
Posted by: Thomas Tice
from North Carolina
Great product! We replaced 13 year old tempurpedic pillows with new dual cloud medium-firm pillows and what a difference a decade makes. My neck feels absolutely fantastic.
The old pillows had gotten somewhat hard and served their purpose with much use. They, like their user, had gotten old, but were great for many years. That is the reason we bought Tempurpedic again. We are glad we did.
The old pillows had gotten somewhat hard and served their purpose with much use. They, like their user, had gotten old, but were great for many years. That is the reason we bought Tempurpedic again. We are glad we did.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Cooling works but smelly
on December 20, 2025
Posted by: Better sleep is possible
from Dallas, Texas
You can certainly feel the cooling when you place your head. After about a month, the pillow still stinks. I've tried airing it out. I think eventually the smell will go away, but taking longer than anticipated.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Quality and Comfort
on December 21, 2025
Posted by: Juan G
from Wisconsin
Excellent pillow, Quality product and brings great comfort while laying down your head on cool surface
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
So comfortable
on December 21, 2025
Posted by: Mike
from Greenwich
My new bed and pillow are the best buy I have done in years. They adjust and readjust as I move in bed.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Not firm
on December 22, 2025
Posted by: Ugadawgsz81
from Fishersville Va
Pillow sinks in not close to med or firm very disappointed. Wake up with neck pain every morning. No where close to my old cloud pillow
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
WORST PILLOW
on December 28, 2025
Posted by: Still not a happy sleeper
from Winnemucca, NV
I was super excited to try this pillow and it is the worst pillow I have ever used. I struggle with pillows being too soft and I am a hot sleeper, I thought this would be the perfect pillow! Sleeping on the floor without a pillow would be better than using this waste of money!
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Excellent pillow!!!
on December 29, 2025
Posted by: Siren
from Silicon Valley
For 20+ years, we have had Tempur-pedic beds, sheets, and pillows. This pillow gives the support we need to insure a good nights sleep. And boy did it deliver. We can comfortably sleep in multiple positions. I would I would buy it again.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
I can stop looking!
on January 1, 2026
Posted by: Happy Sleeper
from Jacksonville, FL
Finally! I found the best pillow ever made. It is DENSE and cooling as well. I am a side and stomach sleeper but lay in bed to watch tv and this pillow is just amazing. It holds its shape and conforms to however I’m laying. I also bought my daughter 2 for Christmas and she loves them.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC